Suburban Ford of Sterling Heights

Ali and everyone I dealt with at Suburban of Sterling Heights went above and beyond on customer service! Heights went above and beyond on customer service! More

He was very professional and knowledgeable! He worked through financing and made it happen. He knew what we needed and found it! He worked through financing and made it happen. He knew what we needed and found it! More

Nicholas was very helpful! He had us in and out in two hours. Highly recommend ! He had us in and out in two hours. Highly recommend ! More

Chris did an amazing job, assisting me in the purchase of new truck. He answered all of my questions. He communicated effectively and clearly and ensured all my concerns were addressed. I had a wonderful new truck. He answered all of my questions. He communicated effectively and clearly and ensured all my concerns were addressed. I had a wonderful experience and would definitely recommend him to anyone interested in purchasing a new vehicle. More

i had a repair done on my 2019 ford escape they charged me 4500.00 for a repair it didnt need. mechanics goof up.they would not refund my money.im totaly xxxxxx to say the word beware me 4500.00 for a repair it didnt need. mechanics goof up.they would not refund my money.im totaly xxxxxx to say the word beware More

Nick has been awesome! We've bought three cars from him and every time he makes things quick, easy, and takes the headache out of finding a new vehicle. Very responsive and We've bought three cars from him and every time he makes things quick, easy, and takes the headache out of finding a new vehicle. Very responsive and goes out of his way to make sure that you have the best experience! More

Nicole Elder was great to work with. She walked half way across their large lot in the rain to see if I needed assistance. She got the info I was looking for on the vehicle I was interes She walked half way across their large lot in the rain to see if I needed assistance. She got the info I was looking for on the vehicle I was interested in. I told her I was going to check out one other dealer before I purchased anything. She said ok but she would beat any deal they had. I returned to Suburban Ford and she did just that. No pressure and no surprises making it a pleasant buying experience. I’ve purchased a lot of vehicles over the last fifty years and I would have to say this was the best buying experience I’ve had. I would highly recommend Nicole. More

Spacious, clean, great vending and waiting area. Processes seem good (sales to financing). FELIPE was detailed and got answers to questions quickly. Processes seem good (sales to financing). FELIPE was detailed and got answers to questions quickly. More

I was dealing with Brad for a few months on my lease end. By month 3 he kept referring to me as my husband, did not listen to what we wanted, tried adding additional items to the lease. Finally told him we w By month 3 he kept referring to me as my husband, did not listen to what we wanted, tried adding additional items to the lease. Finally told him we were done with him and going to another dealership. He continued to try and send offers to be even after telling him we are not interested, and the offers do not compete with our new dealer. I have been using Suburban for years and this is my 5th lease and end up with a xxxxxxx of salesman. More

Thee absolute besttttt he was so quick and reassuring with helping get my dream car! with helping get my dream car! More