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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,046 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,046 reviews
July 25, 2018
Great place Joe Franzoni was my salesman, he was wonderful I will definitely be back to see him! Jeremy Mexico was also a wonderful man! We were very happy with Joe Franzoni was my salesman, he was wonderful I will definitely be back to see him! Jeremy Mexico was also a wonderful man! We were very happy with both of them! More
by Heather lang
July 20, 2018
Lease experience Gregg is super friendly and very easy to speak with. He listened to what I was looking for in a new vehicle and found me a great Edge. I was very spec Gregg is super friendly and very easy to speak with. He listened to what I was looking for in a new vehicle and found me a great Edge. I was very specific with what I needed on the vehicle and he found me a great SUV! I am BEYOND thrilled with my new Ford, my first one!! Gregg always kept me in the loop throughout the entire process. I recommend Gregg to anyone. He’s the BEST!! More
by Tracy
Employees Worked With
JR Peterson, Tom Macpherson, Gregg Knappe
July 20, 2018
Ford Escape Oil Leak Communication was unbelievably quick. Quickly returned phone calls, always was courteous and cared about my scheduling for my upcoming vacation.. Got Communication was unbelievably quick. Quickly returned phone calls, always was courteous and cared about my scheduling for my upcoming vacation.. Got us a car rental, and even they finished the repair quicker than expected. Totally unbelievable with his customer service... truly cares about people and went above and beyond our expectations! Thank you to you and your mechanics. Job well done. Everyone is so friendly here. More
by Brian
Employees Worked With
Dave Lulewicz
July 20, 2018
Dave is the best! I have had a few issues with my Mustang 17 and Dave has been very attentive & patience every time! He is my go-to guy! I have had a few issues with my Mustang 17 and Dave has been very attentive & patience every time! He is my go-to guy! More
by mkatakis
Employees Worked With
Dave Lulewicz
July 18, 2018
Best dealer experience thus far!!!! I found these guys on craiglist so i decided to call and inquire about the yukon xl that I bought. Brian Howell was the first salesman to answer and h I found these guys on craiglist so i decided to call and inquire about the yukon xl that I bought. Brian Howell was the first salesman to answer and he gave me an accurate description of the vehicle and worked with me the whole process to get me into the vehicle. He answered all my questions and was very up front with all the details. Excellent Excellent dealership, all the staff are friendly and willing to help out no matter what. I would definitely revisit for another vehicle. More
by Kens94085
Employees Worked With
Anthony Mazza, Brian Howell
July 17, 2018
New car Matt was amazing! We had a great experience leasing out new car. I’m glad we held for for Matt. In three years, we will be back to purchase anothe Matt was amazing! We had a great experience leasing out new car. I’m glad we held for for Matt. In three years, we will be back to purchase another car. More
by JKHarvey01
Employees Worked With
Matt Siman, Emilia Gonzalez
July 16, 2018
Great experience at Suburban Ford Vince Miceli made the process of leasing a new vehicle painless and easy. He was very professional and very accommodating and took my requests serious Vince Miceli made the process of leasing a new vehicle painless and easy. He was very professional and very accommodating and took my requests seriously. More
by BSI520
Employees Worked With
Vince Miceli
July 16, 2018
Outstanding service! Kevin Miller continues to impress me with his knowledge of cars, attention to detail, and his loyalty to the customer. Kevin took time on his day off Kevin Miller continues to impress me with his knowledge of cars, attention to detail, and his loyalty to the customer. Kevin took time on his day off to help me getting into a new car in a timely fashion. I have and will continue to recommend Kevin to friends and family. The entire staff and management at Suburban Ford have always been a pleasure to work with. They have the best showroom I’ve been to. More
by tvan
Employees Worked With
Kevin Miller
July 16, 2018
Friendly staff, very accommodating Matthew is an incredible salesman!! He was friendly, fast, efficient and was looking out for our best interest when purchasing our new Ford Escape. H Matthew is an incredible salesman!! He was friendly, fast, efficient and was looking out for our best interest when purchasing our new Ford Escape. He was available on off hours to answer all of our questions. I highly recommend Matthew and Suburban Ford of Sterling Heights!! More
by Dana Agrest
Employees Worked With
Matt Siman
July 16, 2018
Best car buying experience I've ever had. Kevin Miller is top notch and will treat you like family. Tom in finance was extremely knowledgeable and a pleasure to do business with. These guys ar Kevin Miller is top notch and will treat you like family. Tom in finance was extremely knowledgeable and a pleasure to do business with. These guys are the real deal. Lisa Elder went out of her way to make sure I was taken care of. I won't buy a car from anyone else in the future. More
by 22kevin5150
