Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,216 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,216 reviews
May 21, 2018
Profession and relational Had a car nightmare - and Nick and the crew at suburban got me into something better and really fast. Nick went above and Beyound the whole time. Gre Had a car nightmare - and Nick and the crew at suburban got me into something better and really fast. Nick went above and Beyound the whole time. Great team. Great people. More
by Savage123478
Employees Worked With
Brian Lagodna, Nick Scoza
May 19, 2018
My 2017 Ford Escape Aaron Woodall help us find the car we wanted without any pressure. Aaron was very professional in every way. He went over the car with us and then to Aaron Woodall help us find the car we wanted without any pressure. Aaron was very professional in every way. He went over the car with us and then took it for a test drive. After the test drive we signed the contract. If you don't want to be pressured into buying a certain car, see Aaron. He was a pleasure to work with. Thank you Aaron. More
by jz
Employees Worked With
AAron Woodall
May 17, 2018
Amazing experience Suburban Ford is awesome! The people go over and above to meet your needs and wants! I recommend everyone go to them for the best service and smiley f Suburban Ford is awesome! The people go over and above to meet your needs and wants! I recommend everyone go to them for the best service and smiley faces. More
by Ktalforest
Employees Worked With
Antonio Vultaggio, Josie Vultaggio
May 17, 2018
go see mike! Mike was very helpful in getting me in a car that was a great fit for me! Was professional and helped me get a great deal! I recommend him to anyone l Mike was very helpful in getting me in a car that was a great fit for me! Was professional and helped me get a great deal! I recommend him to anyone looking for a used car. We even had a great conversation about sports and his false opinion on how Tom Brady is the man, haha! More
by maryyy101
Employees Worked With
Mike Larose
May 16, 2018
Amazing service Nathan was very professional and he exceeded my expectations. He walked me through every step, courteously. And I would definitely refer others to him Nathan was very professional and he exceeded my expectations. He walked me through every step, courteously. And I would definitely refer others to him. He’s an amazing guy. More
by TheGIJolie
Employees Worked With
Nathan Reese
May 16, 2018
How to buy a car! This dealership is by far the best in the area. Quick and easy to work with. Great managers. Nathan Reese is the guy you want to work with. He won’t h This dealership is by far the best in the area. Quick and easy to work with. Great managers. Nathan Reese is the guy you want to work with. He won’t harass you and he is laid back. He made sure to serve me like I was family and not just a customer. If you want to have the best possible experience in purchasing your vehicle, DO NOT look anywhere else! More
by treebeard
Employees Worked With
Nathan Reese
May 16, 2018
Apess is the best Had a great experience at Suburban Ford buying out my leased vehicle. Alex Apess helped me complete the process and made the process a breeze. Cheryl Had a great experience at Suburban Ford buying out my leased vehicle. Alex Apess helped me complete the process and made the process a breeze. Cheryl was also a big help in getting me the tire care package for my financing term as I find it to be a useful plan to maintain after my lease. More
by DPawlak353
Employees Worked With
Alex Apess, Cheryl Noda
May 15, 2018
They make you feel like family! Coming from a professional environment I knew right away I was going to drive away a very satisfied customer. Everyone was so nice and even those not Coming from a professional environment I knew right away I was going to drive away a very satisfied customer. Everyone was so nice and even those not directly involved with my transaction went out of their way to see if we needed anything. What more can I say! More
by gil21
Employees Worked With
Jeff Bartlett, Brian Lagodna, Anthony Mazza, Mike Larose
May 14, 2018
Super helpful! We were promptly helped as soon as we entered the doors, Nathan was amazing and very helpful. Definitely number 1 recommendation to anyone looking for We were promptly helped as soon as we entered the doors, Nathan was amazing and very helpful. Definitely number 1 recommendation to anyone looking for a used car. More
by Ameliamanning
Employees Worked With
Nathan Reese
May 14, 2018
Lost a good customer due to shady dealings My husband and I have bought 4 cars from this dealer, whom I’ve also referred my son and others to because of their good pricing. However, this era i My husband and I have bought 4 cars from this dealer, whom I’ve also referred my son and others to because of their good pricing. However, this era is def. over. I’ll never buy or refer again after this last purchase on Friday. Bought a 2014 Escape Titanium. After getting a fair price on the vehicle and waiting about 3 hours for financing process, we were told we had NO option but to buy the $1000 worth of paint and fabric protection (on a car with leather seats!) that’s allegedly already been applied to the vehicle and has NO WARRANTY because it’s a 2014 vehicle. How is this FAIR ADVERTISING when they are jacking the price you have to walk out the door with after picking the car and negotiating price... then only to find you’re getting SCREWED when your tired and don’t want to have to start all over somewhere else? THEY DIDNT DO THIS 3 Years ago. I’ll never shop here again. More
by Lesley
Employees Worked With
Anthony Mazza
