Suburban Ford of Sterling Heights

Had an Amazing Shopping experience with JR and Michele F I drove a long way to do business with Suburban of Sterling Heights. The process was easy 90% of the transaction was done over the phone, got to the I drove a long way to do business with Suburban of Sterling Heights. The process was easy 90% of the transaction was done over the phone, got to the dealership, received a quote on my car, we worked out the details and were able to come to terms on the car and my trade in. I must have passed 15 Ford Dealers to do business with the Michele Fournier and JR Peterson. They made the entire process easy and enjoyable... They went the extra mile when to make me a happy customer! The Final Results are... I drove home with new car and great deal!.... I have a feeling we are going to be doing more business in the future. Thanks again for going the extra mile! Sincerely, RC from Livonia MI More

Amazing and proffesional I came to see Brad after I dealt with him in a previous lease. I had been in contact with three other dealerships. Brad listens, acts on what you want I came to see Brad after I dealt with him in a previous lease. I had been in contact with three other dealerships. Brad listens, acts on what you want, just wants to please and help you. The dealership is nice and spacious and relaxing. Brad is the reason I leased from here though. He assisted me in the right car, price, and helped complete process to even moving the carmats out of the older lease to the new lease. Everyone there is great including JR , extremely proffessional and stressless experience. I will be back More

Awesome experience!!! I bought a used Ford Edge from Marcus who was very knowledgable and friendly, if looking for used cars Id def ask for him by name! Shortly After my pu I bought a used Ford Edge from Marcus who was very knowledgable and friendly, if looking for used cars Id def ask for him by name! Shortly After my purchase i was stressed over a few issues that were not covered by my warranty. However Suburban Ford took very good care of me, and instead of it being a catastrophe for me financially I had nothing to worry about these guys had my back and worked with me on the price and the service Dept to get the issue fixed. I'd like to personally thank Marcus for always get right back to me and also a big thanks to Brian and Veto at used sales. In addition a big thanks to Mike S across the street at the service Dept. He took such good care of me and my car he treated me with respect. I greatly appreciate the time he took to get my car back on the road n for a very reasonable price. I would highly recommend Suburban Ford to friends and family looking for either a used or new ford vehicle! I know buying a used car there's always a chance ur taking but these guys made me feel proud to be apart of the Ford family! More

Sales, service & body shop are top notch! We’ve purchased about 12 vehicles through Kevin Miller, confidently recommending him to our friends and family. It’s a great feeling to have him and a We’ve purchased about 12 vehicles through Kevin Miller, confidently recommending him to our friends and family. It’s a great feeling to have him and a dealership we can trust. Service has been great also in the few times we’ve needed them. I just had my 1st experience at the body shop, repairing another shops lousy work. They took the care I needed with my car, everything is perfect again. So would we recommend Suburban Ford Sterling Heights? Resoundingly YES! More

Fantastic every time!! This is my third vehicle leased from salesperson Matthew Siman. It has been a wonderful experience each and every time! I would highly recommend this This is my third vehicle leased from salesperson Matthew Siman. It has been a wonderful experience each and every time! I would highly recommend this dealership and my sales person. More

Fast, stress free, and a overall great experience I gave my review 5 stars for one simple reason. CUSTOMER SERVICE. The level of efficiency, attention to detail, and effort I received during my purcha I gave my review 5 stars for one simple reason. CUSTOMER SERVICE. The level of efficiency, attention to detail, and effort I received during my purchase from my salesman Kevin Miller was second to none. I've bought many vehicles from many different dealerships throughout my lifetime and my experiences at Suburban Ford with Kevin have far surpassed any other purchase made anywhere else. This is why I send ALL my family and friends to see Kevin. More

Excellent experience Our overall experience was amazing . Matthew was very thorough and professional . He made sure I knew all the ins and outs of my new Ford Explorer bef Our overall experience was amazing . Matthew was very thorough and professional . He made sure I knew all the ins and outs of my new Ford Explorer before I left the lot. My family and I will always remember this and continue to work with him in the future . More

Excellent experience . This was are second time getting a new vehicle at Suburban Ford. We had another excellent experience. Matthew Siman is the best. He did a top notch jo This was are second time getting a new vehicle at Suburban Ford. We had another excellent experience. Matthew Siman is the best. He did a top notch job at taking care of us. Looking forward to dealing with them in the future. More

Great service Excellent service... everything said was done. Very professional staff too. All the car buying process went very well & smooth including turning in th Excellent service... everything said was done. Very professional staff too. All the car buying process went very well & smooth including turning in the old lease. More