Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,077 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,077 reviews
June 30, 2017
Excellent Experience! Hillary Adam was simply amazing through out the whole process. She helped us get a 2017 Ford Connect for our company. She's really good at what she do Hillary Adam was simply amazing through out the whole process. She helped us get a 2017 Ford Connect for our company. She's really good at what she does, very efficient, determined, a great communicator, and above all exceptional customer service. If you want a good deal and someone who cares then she's the person to go to. A very genuine, kind and fun person. A pleasure to do business with! Thank you for everything Hillary great job! More
by Nas
Employees Worked With
Hillary Adam
June 29, 2017
Easy to work with We came in looking for a vehicle for my mom and found something that hit all the check boxes. The purchase was a simple process and we were on our way We came in looking for a vehicle for my mom and found something that hit all the check boxes. The purchase was a simple process and we were on our way with moms new car later that afternoon. More
by Michael1031
Employees Worked With
John Halsey
June 29, 2017
Fast, simple, and easy John was very helpful and had great communication during the process. Everything was fast and simple! Highly recommend this sales team and John. Thank John was very helpful and had great communication during the process. Everything was fast and simple! Highly recommend this sales team and John. Thanks John! More
by Billy230
Employees Worked With
John Halsey
June 28, 2017
They will work hard for you! Mike was great to work with while selecting a truck and with my trade in. Very professional, approachable and personable. Mike is who I would recommen Mike was great to work with while selecting a truck and with my trade in. Very professional, approachable and personable. Mike is who I would recommend if you are going to look for a car or truck! He will work for you to get you what you need! Great experience with this dealer. Special thanks to Brian Lagodna and Vito Vultaggio for helping me stay in my budget. I will be coming back to this dealer for future business. More
by Derek Fraser
Employees Worked With
Brian Lagodna, Vito Vultaggio, Mike Larose
June 27, 2017
Excellent This is kind of funny I was looking for a vehicle at 2:30 in the morning from Ford in Sterling Heights in Saturday morning about 930 Scott calls me a This is kind of funny I was looking for a vehicle at 2:30 in the morning from Ford in Sterling Heights in Saturday morning about 930 Scott calls me and asked me if I want to come in and look at a vehicle. That fast I said I'll be right there the minute I got there he met me at the door. Now that's real service he helped me out right away found what I wanted I couldn't get it that day because they were awful busy but I'll tell you he didn't excellent job cater to my needs got me coffee anything I wanted well I waited I had to come back to get my new vehicle my Ford fusion which I love. But when I came back it was ready for me . Oh and Lisa she didn't excellent job to she also came over and asked if I needed anything now that's service. But again yes I will go back to Ford's in Sterling Heights good service happy people a lot of smiles laughter laughter. Thanks again folks . More
by Pamelacrigger44
June 26, 2017
2014 F150 Sales Experience Sean Turner did an excellent job with the entire sales process of our 2014 F150. His phone response to my email enquiry was within seconds. He made th Sean Turner did an excellent job with the entire sales process of our 2014 F150. His phone response to my email enquiry was within seconds. He made the buying experience very pleasant. Thank you! More
by Gary731
Employees Worked With
David Hennigan, Sean Turner
June 26, 2017
Excellent Service and support Top notch service. I came in looking for a list of things I wanted in a vehicle and Nathan helped me find that vehicle. He made sure to work with me t Top notch service. I came in looking for a list of things I wanted in a vehicle and Nathan helped me find that vehicle. He made sure to work with me to find what I was looking for. More
by Shadow
Employees Worked With
Nathan Reese
June 24, 2017
Outstanding John and Vito was very consistent with getting me into a new vehicle at the lowest rate possible and continued to keep me updated. I enjoyed the exper John and Vito was very consistent with getting me into a new vehicle at the lowest rate possible and continued to keep me updated. I enjoyed the experience on purchasing my new vehicle. Thank you. More
by Billing93
Employees Worked With
Vito Vultaggio, John Halsey
June 24, 2017
New F150 Alex In new car sales was fantastic to deal with! Based on the way he treated us we will come back to Suburban Ford when it's time to buy or lease an Alex In new car sales was fantastic to deal with! Based on the way he treated us we will come back to Suburban Ford when it's time to buy or lease another vehicle. More
by Jnd111
Employees Worked With
Alex Apess
June 23, 2017
Great time I had a great experience with Jim Belk at suburban. Big help getting into my F150if you wants good deal Jim Belk thanks again I love my truck I had a great experience with Jim Belk at suburban. Big help getting into my F150if you wants good deal Jim Belk thanks again I love my truck More
by Gerald2966
