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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.6
2,216 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,216 reviews

October 21, 2017

awesome service. The experience I had with this dealership is fantastic, considering that this is my first big purchase. I would defiantly recommend Joe to help out wi More

by ccimuca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Wood, Jayson Rhodes
Oct 23, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 19, 2017

I love suburban Ford Mike Smitley is a miracle worker!! The building is clean and staff professional. I have always been treated with respect here. I cannot imagine get More

by Carol Bonzack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Oct 23, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 12, 2017

F-150 Lease from Suburban Had an amazing experience leasing a brand new F-150 from Suburban Ford today. The entire staff was friendly and helpful, especially my salesman Alex A More

by Chrisford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Apess
Oct 23, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future! Enjoy the new Ford F150!

October 10, 2017

Relaxing ..no pressure Jeremy Mexico was an outstanding salesman. I walk in without any pressure and walked out with the same. Honest man. And very handsome too. 😀. He More

by Marsha Woolner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mexico
Oct 11, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! We’re looking forward to your next visit with us!

October 08, 2017

HARASSMENT Read the reviews about not having vehicles but saying they did. Dealership is a 90 min drive for me. Contacted by Jankowski via phone and indicated te More

by harassedbydana
Recommend Dealer
No
Employees Worked With
Dana Jankowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Suburban Ford of Sterling Heights responded

We are sorry to hear about your recent experience with us. Please kindly contact our General Sales Manager, Jim Elder III at 586-268-7500 at your earliest convenience and we will do our best to resolve this issue.

October 07, 2017

Suburban Ford of Sterling Heights What an extremely positive experience I had at Suburban Ford thanks to Joe Franzoni and Spencer Wood. I have to commend both of these gentlemen for t More

by bonkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Wood
Oct 11, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! We’re looking forward to your next visit with us!

October 05, 2017

Suburban Ford Sterling heights I referred to Mike by a friend and I have been very happy with his service. In fact, I picked out my car, got approved for credit and with the except More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Oct 06, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 02, 2017

Great Customer Service. A-1 Customer Service. Jim is one of the reasons we continue to have our vehicles serviced at Suburban. A super nice guy! Thanks Jim! More

by The Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saelens
Oct 06, 2017 -

Suburban Ford of Sterling Heights responded

Thanks! We hope to have the pleasure of serving you again soon!

October 02, 2017

Professional, Competant & Cordial From beginning to end the staff at Suburban Ford in Sterling Hgts., Mich. projects a professional, competent and cordial experience for the buyer. Th More

by FordFlexRules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Lulewicz, Spencer Wood
Oct 06, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 01, 2017

Highly Recommend I didn’t think I could afford a new car, but with the help of Ian, he was very helpful & made it possible that I had a chance. He was great!! More

by C_grys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Porzondek
Oct 01, 2017 -

Suburban Ford of Sterling Heights responded

Thanks for the positive review! We hope to serve you again!

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