Suburban Ford of Sterling Heights

New Car Sale I had a great experience purchasing my new vehicle at Suburban Ford of Sterling Heights. From the beginning with my salesperson, Nicole Elder to the I had a great experience purchasing my new vehicle at Suburban Ford of Sterling Heights. From the beginning with my salesperson, Nicole Elder to the financing end with Sarah Long. Both were extremely helpful, efficient and professional. -Michele V More

Easy car buying and great trade-in experience. I have bought or leased five vehicles from Suburban Ford and I keep going back because the people are always friendly and always work with me to get m I have bought or leased five vehicles from Suburban Ford and I keep going back because the people are always friendly and always work with me to get me the best deal on the type of vehicle I want. The process is quick and the quality of the vehicles is beyond compare. I will continue to purchase future new vehicles through Suburban Ford. More

excellent service people I had a great experience and alot of help from the service reps. I was having major car trouble, they kept me informed about the parts arriving, I was I had a great experience and alot of help from the service reps. I was having major car trouble, they kept me informed about the parts arriving, I was able to get in quickly to get the work done and was also able to get a loaner at no charge to me. I loved it. Thank you More

It was a pleasure working with Jon Lease. He has my business It was a pleasure working with Jon. He will continue to have my business in the future and will be recommenced to others. Nice job Jon!! It was a pleasure working with Jon. He will continue to have my business in the future and will be recommenced to others. Nice job Jon!! More

Great experience Suburban Ford of Sterling Heights is one of the best dealerships in Metro Detroit area. Representative was very helpful, didn't put any pressure and w Suburban Ford of Sterling Heights is one of the best dealerships in Metro Detroit area. Representative was very helpful, didn't put any pressure and was very polite. Overall I can say that my experience was great and I am completely satisfied with my purchase. More

entirely satisfied Suburban Ford has excellent employees who go ABOVE and BEYOND for the consumer. They really can't do enough for all of their customers. I have been Suburban Ford has excellent employees who go ABOVE and BEYOND for the consumer. They really can't do enough for all of their customers. I have been a customer for 8 years and I will continue to be a customer for as long as I drive , I do love my Ford Escape. You are meet at the door with a smile and that smile and courtesy continues throughout the whole buying/ leasing process. What a GREAT experience and it hasn't change in the 8 years that I have been going to Suburban Ford. More

Road Hazard Not to long ago I became a victim of the Van Dyke construction. I was run of the road and thought that I had destroyed my new vehicle. That was on a S Not to long ago I became a victim of the Van Dyke construction. I was run of the road and thought that I had destroyed my new vehicle. That was on a Saturday, that Monday I brought the car into the service dept.My wife and I were introduced to the manager, Mike Skeltis. He took my SUV and kept it for 24 hrs. so that he could have the vehicle completely check out. He and his crew were just great and my SUV was returned and I was assured that my vehicle was fine and that I was lucky that their was no damage. More

totally enjoyable experience, no stress involved Suburban Ford has exceptional employees, that work well with the consumer. It was enjoyable, stress free experience. Mandy Simon went above and beyond Suburban Ford has exceptional employees, that work well with the consumer. It was enjoyable, stress free experience. Mandy Simon went above and beyond in service. She made me feel like I was her only customer. The financing department was just as efficient as Mandy was. And I returned later for a service call, and the service department was wonderful. And friendly staff, and efficient service make Suburban Ford the WHOLE package. I recommend them to everybody. Thank you Tracey More

Suburban Ford of Sterling Heights is AMAZING! We recently bought a new 2016 Escape from Suburban Ford and are thrilled as always. The entire staff is friendly and professional. Tim Snell was our s We recently bought a new 2016 Escape from Suburban Ford and are thrilled as always. The entire staff is friendly and professional. Tim Snell was our salesperson and we really enjoyed our buying experience. We couldn't be happier! More