Suburban Ford of Sterling Heights

Outstanding Help This has been one of my best experience buying (leasing) a car I have had in many years thanks to Jon Leasing and Suburban Ford. This has been one of my best experience buying (leasing) a car I have had in many years thanks to Jon Leasing and Suburban Ford. More

Thorough I bought a truck from Dylan Molter and he answered ally questions and had the vehicle ready to test drive. I will call him again the next time I'm loo I bought a truck from Dylan Molter and he answered ally questions and had the vehicle ready to test drive. I will call him again the next time I'm looking to buy. More

I have bought a total of 3 cars from here. My experience with this dealership has been amazing to be honest! I have less than perfect credit and they don't treat you like its your fault in life My experience with this dealership has been amazing to be honest! I have less than perfect credit and they don't treat you like its your fault in life. Actually they treat you like you have perfect credit and want to go the extra mile for you. I worked with Aaron on two of the cars i purchased the other one the rep no longer works there. My wife noted that she enjoyed that they don't pressure you. If you don't like something, about your car or service they wont pressure you and try and pitch you into purchasing anyway. If you need a good reliable used car at a good rate this is the place to go. It don't matter that you have bad credit they fight to get you the best rate possible! More

Fantastic Salesman I have been buying my cars and trucks from Rich Karmer, for years now and he has always been great he knows what I like and has everything prepared fo I have been buying my cars and trucks from Rich Karmer, for years now and he has always been great he knows what I like and has everything prepared for my choosing when I arrive. He is very knowledgeable about what he is doing. He is outstanding to make the sale a success. I really enjoy working with him in making my purchase.Thank You Rich Karmer, for all you do. . More

Brian Bellhorn - GREAT guy! My lease was almost up so I was speaking to 4 different dealers on what they could do for me. I told them what I wanted/was looking for and gave them My lease was almost up so I was speaking to 4 different dealers on what they could do for me. I told them what I wanted/was looking for and gave them my budget. I don't have a lot of money so my budget is tight. This would be my 3rd Ford lease. I'm a Manager in a plant so I don't have a lot of time to run around. I choose Brian/Suburban. He was consistent in responding to me, always. Never pushed me into something I wasn't comfortable with. He LISTENED to me. He is very down to earth and I never felt bad for not being able to afford more. He got me the car I wanted at the monthly payment I asked him for. Treated me great from beginning to end. I would recommend Brian to anyone looking for a car. The dealership was great too. I signed all my paperwork up with Sarah and she was great too. Sales Manager introduced himself to me and checked back in later. Great place. I will be going back there when this lease is up:) More

AWESOME Customer Service with Matthew Siman!!!! I went in the day after Christmas (2014) to check out an advertised deal for a Ford Focus and I was Lucky to have met my Salesman Matthew Siman. and h I went in the day after Christmas (2014) to check out an advertised deal for a Ford Focus and I was Lucky to have met my Salesman Matthew Siman. and he found us an even better deal on a 2015 Ford Fusion (which I LOVE!!!) He is extremely helpful, super kind, very informative and also very good with being thorough and yet doing everything in a timely manner. I would Highly recommend this dealership to EVERYONE!! Just today took my car in for service and was so pleased with how friendly and accommodating everyone was from Matthew Siman to Jaclynn and Mike (Service Mgr.) and to the people at the front desk and on the floor!!! THANK YOU for your continued GREAT CUSTOMER SERVICE!!! More

Wonderful experience!!! Mandy made my experience at suburban ford a complete pleasure! She was amazing from start to finish! I am so happy with my new mustang and it is in l Mandy made my experience at suburban ford a complete pleasure! She was amazing from start to finish! I am so happy with my new mustang and it is in large part due to the excellent customer service I received! Mandy found me exactly what I was looking for and made the entire experience a breeze! Thank you Mandy!!! :) More

We really enjoyed are time that we spent getting my new car Everyone at Suburban Ford is very helpful are sale person Chris was great he walked us thru every thing on my new Car. Thank you. Everyone at Suburban Ford is very helpful are sale person Chris was great he walked us thru every thing on my new Car. Thank you. More

Good guy. It was a pleasure to deal with Mario, I was looking for a SUV and Mario showed us the Ford Fusions. I bought a Fusion for my Daughter. It was a pleasure to deal with Mario, I was looking for a SUV and Mario showed us the Ford Fusions. I bought a Fusion for my Daughter. More