Suburban Ford of Sterling Heights

Purchased a new vehicle I've been shopping for a car for a little while and wasn't very pleased with my visits to a number of other dealerships. Just on a whim I decided to s I've been shopping for a car for a little while and wasn't very pleased with my visits to a number of other dealerships. Just on a whim I decided to stop at Suburban Ford. My initial thought was to purchase a used car but a day later I drove off with a beautiful brand new Ford Fusion. I highly recommend Suburban. Sales Executive Andrew Vultaggio is the best. He got the car I wanted with no hassles. Him and Justin Osen made things comfortable and easy. I am thoroughly pleased. More

Professional, Knowledgeable, and Friendly John Russo is a very friendly, professional and knowledgeable salesman. My overall experience at Suburban Ford of Sterling Heights was rather pleasa John Russo is a very friendly, professional and knowledgeable salesman. My overall experience at Suburban Ford of Sterling Heights was rather pleasant with no worries. Everything went smooth from start to finish with my car purchase. I would highly recommend to friends and family. I will definitely be back for my next purchase. More

1 Word...Awesome My experience was at the dealership was as I said...AWESOME !! My salesman John Frank, is a great salesman. Walked me thru the entire process and we c My experience was at the dealership was as I said...AWESOME !! My salesman John Frank, is a great salesman. Walked me thru the entire process and we closed the deal the same day. Check this place out , and I promise you will not be disappointed More

Quality-Friendly service experience I arrived at the dealership to get my scheduled maintenance done on my Fiesta. I was greeted within seconds and the work order was written up. My car I arrived at the dealership to get my scheduled maintenance done on my Fiesta. I was greeted within seconds and the work order was written up. My car was taken in and returned within thirty minutes. They had completed the service and they had washed it also. Great experience !!! More

Professional and knowledgable Kelly was extremely helpful beyond my expectations. Being a newly divorced woman, I don't the the first thing about cars, options, price, lease vs bu Kelly was extremely helpful beyond my expectations. Being a newly divorced woman, I don't the the first thing about cars, options, price, lease vs buy, not only did she answer every question I had, she was pleasant, friendly and made my decision a very easy one. When I left with my new car, I felt confident that I received the best car for my needs at the best price available. I also felt like I made a new friend. I would recommend Kelly to all my friends... More

Superior service, great staff!!! I had a problem with my older vehicle and wanted to purchase a newer vehicle fast. I was assisted by sales rep Zack Simpson and got what I was looki I had a problem with my older vehicle and wanted to purchase a newer vehicle fast. I was assisted by sales rep Zack Simpson and got what I was looking for in a short time. He was a considerate, courteous, no pressure kind of guy. I am very happy with my new vehicle and will tell everyone I know about the great reliability of this dealership. The whole staff was friendly and customer oriented. Keep up the fabulous work guys, you rock! More

One of a kind customer care From the minute I walked in the door, the staff greeted me and asked if I needed help and I told them I was waiting for my sales guy to finish up with From the minute I walked in the door, the staff greeted me and asked if I needed help and I told them I was waiting for my sales guy to finish up with his other customer. My sales guy came out to greet me and offer me a beverage, and introduced me to his staff. Then he gave me some options to meet my needs. I never felt like this before at a dealership. Very warm and friendly atmosphere. Everyone was great! More

I can’t wait for my next car purchase. My sales person, Tim O'Connor, was very efficient and extremely knowledgeable about the whole buying process. Tim surprised me how effortless the buy My sales person, Tim O'Connor, was very efficient and extremely knowledgeable about the whole buying process. Tim surprised me how effortless the buying experience was at the Suburban Ford dealership. I can’t wait for my next car purchase. More

Great Service Great Selection If you want the best selection of Ford certified pre-owned cars go here! I had one minor issue with my car and they took care of it under warranty. Gr If you want the best selection of Ford certified pre-owned cars go here! I had one minor issue with my car and they took care of it under warranty. Great service department. Nice dealership newly remodeled. Joe "Shy" is the man to see when buying a used car. Mike in service made sure I had a rental car when I needed the warranty repair. More

Wonderful Dealership Culture Zach was wonderful to us the moment we stepped into the dealership! He made a stressful experience fun. The entire culture of the dealership was war Zach was wonderful to us the moment we stepped into the dealership! He made a stressful experience fun. The entire culture of the dealership was warm and friendly. More