Suburban Ford of Sterling Heights

ease of purchase With one email a phone call and 2 visits I drove out with a new Transit leaving behind a Transit Connect I bought there 3 1/2 years as trade in. With one email a phone call and 2 visits I drove out with a new Transit leaving behind a Transit Connect I bought there 3 1/2 years as trade in. More

never again!! worst car buying experience I have ever had. !!! the sales man was terrible. the car i bought there weeks ago has had nothing but trouble !! 1 thing a worst car buying experience I have ever had. !!! the sales man was terrible. the car i bought there weeks ago has had nothing but trouble !! 1 thing after another.and being ignored seems to be the way of business at that used car lot.the car has had problems since the test drive i took, and was told it will all betaken care of?? right?? B..S !! LIES!! as soon as the ink dried on those papers so did all the fake smiles and more b.s began. they replaced a broken motor mount? how in the world tat was over looked by the tech's during their so called complete multi point inspection when receiving it as stated on sticker, is beyond me!!! service engine light has been on since day 1, notified them, and was told not their problem as well as a steering issue witch could possible break and cause an accident, also told not their problem.. i hate even sitting in the car. i don't know whats next.never again that's all i can say.there are plenty of other dealers in the area that would love to have our business!!! More

Very professional ,fast service I was very pleased with the service I received. I have experienced long waiting times in the past at other dealerships. I did not have to wait long fo I was very pleased with the service I received. I have experienced long waiting times in the past at other dealerships. I did not have to wait long for service or if it was going to be a long time, I had a shuttle ride home. More

Excellent Experience I haven't always had good experiences at auto dealerships. The fact that I'm leaving a positive review for any dealership, has to mean I am extremely I haven't always had good experiences at auto dealerships. The fact that I'm leaving a positive review for any dealership, has to mean I am extremely satisfied. Not only with my vehicle but with personnel that I was in contact with. From the new car lot to the used car lot; from the front desk to the service desk; from the impressive used autos on the lot, to the competitive prices for these autos. And most of all the sales and finance personnel were right on top of everything to insure my satisfaction and pleasant visit. I have already and will continue to recommend Suburban Ford of Sterling Heights to those that are looking for great vehicles and a premium sales and service experience. Thank you! More

My Ford I love my Ford!!! It was a recall for repairs had no problems with my car. It is a nice looking car and it runs beautiful. I love my Ford!!! It was a recall for repairs had no problems with my car. It is a nice looking car and it runs beautiful. More

Good service Excellent service and fast too. Needed service as light on dash went on, was told to come right in and it was repaired in minutes. Thank you. Excellent service and fast too. Needed service as light on dash went on, was told to come right in and it was repaired in minutes. Thank you. More

Friendly,honest and no pressure! This is r 3rd ford we have gotten from Anthony! He is great to work with and honest. He doesn't try to sell us anything were not asking for. I would This is r 3rd ford we have gotten from Anthony! He is great to work with and honest. He doesn't try to sell us anything were not asking for. I would definitely recommend my family and friends to work with Anthony at suburban ford in sterling Hts! More

Lease turnover Salesperson went out of their way to help me turn my lease and get a new one with the least amount of hassle and at a fair price. Salesperson went out of their way to help me turn my lease and get a new one with the least amount of hassle and at a fair price. More