Suburban Ford of Sterling Heights

Mark was friendly, welcoming and made us feel very comfortable. We truly appreciated the time he spent with us. We would certainly recommend him in the future. comfortable. We truly appreciated the time he spent with us. We would certainly recommend him in the future. More

This is the third sale we have done with Mark Harbour. Previous we had purchased a Flex and leased a Fusion. This sale was a early lease turn in for the 2 year special on the Escape. With a family of 7 Previous we had purchased a Flex and leased a Fusion. This sale was a early lease turn in for the 2 year special on the Escape. With a family of 7 with a busy schedule, it is very nice that the hours of the dealership are very accomodating. Also, Mark is readily available by cell phone. Very pleasant to work with and the staff at Suburban are very friendly when you walk through the door. I have been to another Ford dealership and actually waited for over a half an hour before anyone even asked if I had been helped. They lost two deals that day from me. Mark has always answered are detailed questions regarding financing so that we know exactly what to expect when we walk through the door. I scheduled a pickup on my lunch hour and with the in house cafe I was offered a free sandwich while I wait for a leasing agent to be available. The sign and drive for my early lease turn in was very smooth and I got a new car while staying with in the same monthly budget, in fact almost the exact same payment and that was perfect! Also while waiting for Mark at his desk, another staff member asked if I needed anything to drink. . . always very friendly team. They all work well together as a well oiled machine. Thanks Suburban for making a mom of five very pleased. More

Mark was awesome! He was very helpful and courteous! He got me the best deal for my money. I will go back to them in the future! got me the best deal for my money. I will go back to them in the future! More

Bought a new Taurus SHO. Sales guy Mike Smitley was fantastic! Up front, good price. I would definitely buy another Ford from Mike / Suburban and will recommend to friends family and business associate fantastic! Up front, good price. I would definitely buy another Ford from Mike / Suburban and will recommend to friends family and business associates. More

Buyin this truck was the best expierence I have had. Mark Harbour knew what i wanted right away. Between him and the dealership, they nailed it! I havn't had any problems with the truck. Next time i Mark Harbour knew what i wanted right away. Between him and the dealership, they nailed it! I havn't had any problems with the truck. Next time i know where to go. More

Kevin Miller was great. Very knowledgeable, efficient and courteous. We leased two different vehicles from Kevin, a 2012 Ford Edge Ltd. and a 2012 Ford Mustang convertible. My wife and I were very pleased wi courteous. We leased two different vehicles from Kevin, a 2012 Ford Edge Ltd. and a 2012 Ford Mustang convertible. My wife and I were very pleased with the options available and overall experience. As I mentioned to Kevin, your dealer showroom is like going to the Auto Show, the line up of cars displayed, your customer lodge area, the service area, all very impressive. I would recommend Suburban Ford of Sterling Heights in the future. Thanks again, to everyone. More

Mark Harbour was a great salesperson he knew exactly what I needed and wanted and made it happen at a fair price. I would higlly recomend him. I needed and wanted and made it happen at a fair price. I would higlly recomend him. More

The dealership is like no other dealer we've been to. It's like a city - it is so large. Very professional, friendly and helpful. Every salesperson we encountered greeted us with a smile. Mark Harbour It's like a city - it is so large. Very professional, friendly and helpful. Every salesperson we encountered greeted us with a smile. Mark Harbour was very thorough is showing us the features of the car. We were impressed with his knowledge of the Mustang we purchased. More

I started looking for a new car late last year, and went in to Suburban Ford just to see what was available. I was drawn by Ford's new lineup but what really impressed me was the service. I didn't end up bu in to Suburban Ford just to see what was available. I was drawn by Ford's new lineup but what really impressed me was the service. I didn't end up buying anything but I just went back recently and Mark remembered my name! He's always been very helpful, not too pushy and very knowledgeable about the cars. He's helped me narrow my search and made what's usually a daunting, distasteful process actually quite easy (and even fun!). More

Mark was most friendly and spent a lot of time with me in helping me choose the right car. I am very happy with my purchase. I must add that I had been to several other dealers and Suburban Ford, (Mark Harbo helping me choose the right car. I am very happy with my purchase. I must add that I had been to several other dealers and Suburban Ford, (Mark Harbour) was by for the most friendly and helpful. There was no pushing for a sale, very patient with me. More