Suburban Ford of Sterling Heights

Nicolas was a huge help. I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was effici I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was efficient and didn’t have to stay at the dealership long. I appreciated working with him. More

Nick provided us with excellent service. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. More

Nick was very knowledgeable and helpful in helping us fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. More

Nick made the process of finding & financing a car very easy for me! Would recommend. easy for me! Would recommend. More

Katelynn was absolutely amazing. She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but K She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but Katelynn made sure to do what ever I needed to walk out with my Bronco SaSquath that day. I would recommend her to anyone looking for a vehicle at Suburban Ford. Trust me, she will be sure to take care of you and ensure you get an affordable payment. 👍🏽 More

Kate made signing my first lease a pleasant and easy experience. She was friendly and professional the entire time. experience. She was friendly and professional the entire time. More

I feel like Youssef was very professional and very knowledgeable on the new car well done. knowledgeable on the new car well done. More

This dealership always does a great job! Youssef was very pleasant to work with. Thanks Youssef was very pleasant to work with. Thanks More

The dealership is wonder and clean. The man helping us, Youssef, was extremely nice and good to talk to. The man helping us, Youssef, was extremely nice and good to talk to. More

They sold me a car with a major engine problem which repair costs more than the car itself. The problem wasn’t caught on the inspection and they failed to revisit the car service’s history, which they c repair costs more than the car itself. The problem wasn’t caught on the inspection and they failed to revisit the car service’s history, which they could have done since the car was first sold at a dealership of the same group. They knew this car has had problems with the engine cooling system from day one since it’s a flawed engine design. Ford had a recall on it and the solution for this car was a new engine. Apparently, they replaced it with another flawed engine because the problem resurfaced. They were not upfront about the problem, no discount was ever offered for a doomed car and now I’m dealing with them ignoring my contacts. Please be advised the way they conduct business when it comes to handling major repairs. I hope I can change my review soon but so far, my experience has been absolutely awful. More