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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,147 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,147 reviews
November 03, 2025
Definitely very pleased with my experience, Kate was wonderful and answered every question I had, I will be buying my future vehicles from this location. wonderful and answered every question I had, I will be buying my future vehicles from this location. More
by Tylertucci17
Employees Worked With
October 30, 2025
Awful to even try and deal with. Would never give these people another opportunity. Stay away Would never give these people another opportunity. Stay away More
by cjshomock
Employees Worked With
October 30, 2025
Nick was great! He answered all of our questions and provided excellent communication. Would definitely recommend him! He answered all of our questions and provided excellent communication. Would definitely recommend him! More
by Beth
Employees Worked With
October 29, 2025
Nick was so helpful getting both me and my dad taken care of. My dad came in and he ended helping both of us get into our new Fords. Definetly went above and beyound. of. My dad came in and he ended helping both of us get into our new Fords. Definetly went above and beyound. More
by memmels
Employees Worked With
October 28, 2025
Nick did a great job start to finish - found the exact vehicle we were looking for at another dealership and was able to get it in a couple days. Thank you and we will be back for our next vehicle… vehicle we were looking for at another dealership and was able to get it in a couple days. Thank you and we will be back for our next vehicle… More
by Gcampb10
October 22, 2025
Joe has helped me in purchasing 2 vehicles and a friends as well. Super easy to work with, very responsive. Will be back again. as well. Super easy to work with, very responsive. Will be back again. More
by Coltonpowell
Employees Worked With
October 21, 2025
Thank you Nick for helping us with our first lease! We are very excited to enjoy our new SVU and can’t thank you enough for how easy and fast you made it. We are very excited to enjoy our new SVU and can’t thank you enough for how easy and fast you made it. More
by Kaitlynn
October 17, 2025
I looked at cars everyday for almost two weeks straight before contacting suburban ford. Until I spoke to Joe Cilluffo, everyone everywhere else felt very dishonest and rushed. He was extremely high energy before contacting suburban ford. Until I spoke to Joe Cilluffo, everyone everywhere else felt very dishonest and rushed. He was extremely high energy getting things done but also calm and collective not pushy. He worked hard to help get me and my three small children into a great vehicle even on his off days. Everyone was super professional and polite. Unrelated but coffee machine was top-tier too. More
by Emilygtowsley
October 06, 2025
Today October 6,2025 is customer appreciation day. They have donuts, cider, water, popcorn, coffee/hot chocolate machine. I thought this was so wonderful considering the high prices we pay for these v They have donuts, cider, water, popcorn, coffee/hot chocolate machine. I thought this was so wonderful considering the high prices we pay for these vehicles and service. But tell me WHY all the EMPLOYEES were eating and drinking up all of it. Customer or EMPLOYEES appreciation day?????? More
by monicajohnson1972
Employees Worked With
All Employees
September 30, 2025
Nothing but great things to say about this dealership. Greeted when I walked in the door each time & my expectations were exceeded. Will 100% be back in the future for my next vehicle. Greeted when I walked in the door each time & my expectations were exceeded. Will 100% be back in the future for my next vehicle. More
by james_ward90
