Suburban Ford of Sterling Heights

I was unexpectedly in the market for a new vehicle, and Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my Nick took great care of me! He was knowledgeable about options, transparent, and genuinely wanted to help get me into the vehicle I wanted within my budget. He even picked me up next door after returning my rental car, which saved me a lot of extra stress. If you’re in the market for a new vehicle, whether leasing or purchase, make sure you ask for Nick…you won’t regret it! More

Nick was Awesome! I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and I recently purchased my dream F-150 Lariat thanks to him, and I couldn’t be more pleased. From the moment I arrived, Nick was genuine, attentive and available to answer any questions. I highly recommend asking for Nick if you’re looking for a great buying experience—he truly goes above and beyond. More

Ali in Sales, Jay in Management, and Alex in Finance were all down-to-earth people. They made sure my deal went through and took care of a few things that surprised me. Ali: What a great salesman. He's all down-to-earth people. They made sure my deal went through and took care of a few things that surprised me. Ali: What a great salesman. He's young but understands way beyond his years. Has a great personality and is very knowledgeable about the vehicles he is selling. Jay: Took the time to explain what the dealership could do for me to ensure my purchase was amazing and the vehicle was in top condition for the sale. Alex: He's the money guy, yet is very personable and very down to earth. He made sure our financial part of the deal went as smoothly as possible. Overall, my 76-mile drive one way was a huge success and worth driving down I-94 during rush hour. All 3 of these guys are great, and Suburban Ford of Sterling Heights is lucky to have them on their staff. Thanks, Ali, for putting up with my shenanigans, and thank the bathroom porter for me. lol 5 STAR DEALERSHIP can't go wrong here More

Great experience leasing my first Ford. Specifically communication, responsiveness and attentiveness. Highly recommend if you are in the market for a vehicle! Specifically communication, responsiveness and attentiveness. Highly recommend if you are in the market for a vehicle! More

Joe was so helpful & kind. He truly went above and beyond to help us. He even provided is with daily updates as we waited for the vehicle we wanted to purchase to be ready. It He truly went above and beyond to help us. He even provided is with daily updates as we waited for the vehicle we wanted to purchase to be ready. It was so nice to be able to easily reach him if we had questions along the way. Thank you so much Joe! You really took care of us and we so appreciate everything you did. More

Dylan was collegial with me to try putting a deal together. I am out of state and we had to iron out some bills in the road. I would recommend speaking with Dylan if you need a car together. I am out of state and we had to iron out some bills in the road. I would recommend speaking with Dylan if you need a car More

Leased 2 vehicles w/this dealer many years ago & now, years later, We purchased one! Very pleased then & Exceptionally happy Now!! Knowledgeable, friendly staff & will Definitely return for our Next V years later, We purchased one! Very pleased then & Exceptionally happy Now!! Knowledgeable, friendly staff & will Definitely return for our Next Vehicle👍 More

Took my son here to purchase his first car. Kate was responsive despite being in high demand. She was patient and answered all of our questions. I highly recommend. Also Zach Simpson the financ Kate was responsive despite being in high demand. She was patient and answered all of our questions. I highly recommend. Also Zach Simpson the finance manager had some fun stories. He was thorough but quick. Thanks for everything! More

kate was excellent! you can’t go wrong with her. i bought my first car with her and she was 1000% honest. if you want to buy a car from a real person go to her. the proc you can’t go wrong with her. i bought my first car with her and she was 1000% honest. if you want to buy a car from a real person go to her. the process was quick and simple. all salespeople should strive to be like her. if you’re looking for a car ask for kate! More

Despite Kate not being our original person we were scheduled to, she saw us waiting in the lobby and took us in. Smooth purchase. Go to Kate. scheduled to, she saw us waiting in the lobby and took us in. Smooth purchase. Go to Kate. More