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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,042 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,042 reviews

September 19, 2022

VERY KIND MAN, TREATED MY SISTER GREAT. I WOULD CONSIDER A CAR PURCHASE FROM HIM IN THE FUTURE More

by ap
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Sep 19, 2022 -

ap responded

VERY KIND MAN TREATED MY SISTER GREAT. I WOULD CONSIDER A CAR PURCHASE FROM HIM IN THE FUTURE

September 16, 2022

Michael brown was very professional and kind. He answered all my emails and answered all my phone calls. He was very efficient and precise. No surprises. He's honest and energetic. He's not More

by allenparkfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Apess, Tom Macpherson, Michael Brown
Sep 20, 2022 -

Suburban Ford of Sterling Heights responded

We appreciate your positive review about your recent experience with us!

September 09, 2022

Brandon Jijika was the best! ! He helped me with the purchase of my favorite car the afore F-150. Thanks for being so honest and easy going throughout the process! Will refer him More

by Hallac92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 09, 2022

Thank you to Brandon Jijika for the amazing advice and knowledge! I am thankful I was able to work with him! More

by Realtorjesseh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 09, 2022

brandon jijika was my dealer and he was excellent and made the process very easy i highly recommended him More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi James, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2022

Brandon Jijika is the best sales person, very honest, genuine, intelligent , was able to answer all my questions and made the process very easy and fast , I highly recommend him for anyone looking for a More

by Anitaj1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 08, 2022

Brandon did an outstanding job on the purchase of my new Escape. He was able to buy me out of my Fusion lease and upgrade me and also keep me in a payment range I was comfortable with. I highly recommend wo More

by Mary M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi Mary, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2022

Brandon Jijika is the best salesman I've dealt with he made getting my F150 Lariat as easy as possible and I'm very happy with the car and the service I've received at this dealership. Very pleased! Will More

by louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi Louis, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2022

i am an older man without much money or credit. they sold me a used car at a highly inflated cost. Rachel Kupke sold me my car and i even told her that i thought she was ripping me off. it's my More

by chrisutah42
Price
Recommend Dealer
No
Employees Worked With
Rachel Kupke
Sep 05, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (877) 831-9890 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 28, 2022

Service is non existent. My car has been sitting there for 5 full days; no one has even looked to see why if won't start anymore (only 35k miles on it btw and already a trans More

by nbzuzelski
Customer Service
Recommend Dealer
No
Employees Worked With
James Saelens
Sep 01, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (877) 831-9890 and we will do our best to make this better. We hope to hear from you soon.

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