Suburban Ford of Sterling Heights

I found a car with a specific package on it via Ford. com that showed Dealer Ordered by Suburban Ford. I contacted the dealership on 09/02 and was randomly sent to John. From there, John was over the to com that showed Dealer Ordered by Suburban Ford. I contacted the dealership on 09/02 and was randomly sent to John. From there, John was over the top helpful. He had to dig into the status of the car I had my eyes on. He phoned me back in less than 30 mins to confirm the car was in production and available. I was able to provide a deposit over the phone to hold the car which was super convenient to me because I live about an hour from this dealership. I was able to text him with questions and even send him my ID over the phone. By 09/14 I was advised my car was out for delivery to the dealership. I asked John if there was any way we could meet half way between our locations when the car was ready for delivery and without hesitation he said yes. When the car arrived to Suburban and was all shined up, John created a You Tube video for me of the exterior and interior of the car!! AMAZING because I was expecting to take delivery without laying my eyes on the car first. After the video, I was able to work with Alex the Finance person to digitally sign all of the documents. This was one of the best car buying experiences I have ever had. The simple communication via text and e-mail with John along with his willingness to meet me at a location closer to my home made this a fantastic buying experience. Two weeks to the day from our first call, I took delivery. We will be repeat customers thanks to John. More

Michael great ! ! ! He left the dealership to get .some Snacks for me. When my blood sugar was low. Answered all my questions. Great personality . Very professiona ! ! He left the dealership to get .some Snacks for me. When my blood sugar was low. Answered all my questions. Great personality . Very professional. More

VERY KIND MAN, TREATED MY SISTER GREAT. I WOULD CONSIDER A CAR PURCHASE FROM HIM IN THE FUTURE I WOULD CONSIDER A CAR PURCHASE FROM HIM IN THE FUTURE More

Michael brown was very professional and kind. He answered all my emails and answered all my phone calls. He was very efficient and precise. No surprises. He's honest and energetic. He's not He answered all my emails and answered all my phone calls. He was very efficient and precise. No surprises. He's honest and energetic. He's not pushy and cares about the customer. The dealership was very nice and the sales manager went out of his way to get me a coffee. Suburban ford of Sterling Heights is A+ More

Brandon Jijika was the best! ! He helped me with the purchase of my favorite car the afore F-150. Thanks for being so honest and easy going throughout the process! Will refer him ! He helped me with the purchase of my favorite car the afore F-150. Thanks for being so honest and easy going throughout the process! Will refer him to all my friends and family! More

Thank you to Brandon Jijika for the amazing advice and knowledge! I am thankful I was able to work with him! knowledge! I am thankful I was able to work with him! More

brandon jijika was my dealer and he was excellent and made the process very easy i highly recommended him made the process very easy i highly recommended him More

Brandon Jijika is the best sales person, very honest, genuine, intelligent , was able to answer all my questions and made the process very easy and fast , I highly recommend him for anyone looking for a genuine, intelligent , was able to answer all my questions and made the process very easy and fast , I highly recommend him for anyone looking for a new car! Thank you Brandon Jijika! More

Brandon did an outstanding job on the purchase of my new Escape. He was able to buy me out of my Fusion lease and upgrade me and also keep me in a payment range I was comfortable with. I highly recommend wo Escape. He was able to buy me out of my Fusion lease and upgrade me and also keep me in a payment range I was comfortable with. I highly recommend working with him! More

Brandon Jijika is the best salesman I've dealt with he made getting my F150 Lariat as easy as possible and I'm very happy with the car and the service I've received at this dealership. Very pleased! Will made getting my F150 Lariat as easy as possible and I'm very happy with the car and the service I've received at this dealership. Very pleased! Will try and recommend as many people I know to Brandon. More