Suburban Ford of Sterling Heights

Suburban Ford is outstanding and has excellent customer service. We recently renewed our leased Ford Fusion. Mike Smitley made the entire process easy and convenient. We explained that the car was for a s service. We recently renewed our leased Ford Fusion. Mike Smitley made the entire process easy and convenient. We explained that the car was for a senior citizen and needed extra attention due to the pandemic. Mike was very understanding and responded promptly to all inquiries. The meeting to pickup the new car was fast, safe and easy. Every department offers extraordinary service. Super friendly and customer service oriented. Thanks to Mike, the Service Dept and Body Shop. We continue to visit Suburban Ford because of the exceptional service. More

I had a great, quick and easy purchase. I’ve taken longer buying groceries than I did buying a vehicle. Alex Arnold was very helpful and I recommend him to anyone looking to get a vehicle buying groceries than I did buying a vehicle. Alex Arnold was very helpful and I recommend him to anyone looking to get a vehicle More

I had a very positive experience at suburban Ford. I felt very comfortable from the moment I walked in through the time that I drove away in my new car! very comfortable from the moment I walked in through the time that I drove away in my new car! More

This dealership is amazing with a great employee staff, Ashley is very inviting, helpful and sweet! I highly highly recommend using this dealership and Ashley for purchasing your next car!!! Ashley is very inviting, helpful and sweet! I highly highly recommend using this dealership and Ashley for purchasing your next car!!! More

What a great experience my husband and I had at the Suburban Collection, from the moment we walked in (greeted by manager) to the moment we drove off in our new car! Ashley, our sales consultant, was Suburban Collection, from the moment we walked in (greeted by manager) to the moment we drove off in our new car! Ashley, our sales consultant, was awesome! she made us feel like family. She listened to what our needs were and showed us cars that worked for us! She walked us through the whole process, we even sold our older car there too! All in the same day. Such great teamwork!! She kept us in the the loop while waiting to sign the paperwork. Thanks to the finance department too. Marcus went an extra mile to get a needed document before we could sign. The Suburban Collection is lucky to have such professional, energetic fun people. I can’t wait to tell everyone!! Again, Thank You Ashley for the great experience. Karen and Keith More

Tara B was absolutely amazing and patient with me!! I appreciate her so much and grateful she was able to get me the car I wanted. She communicated well wit me as well. Also, Brian L was very generous an appreciate her so much and grateful she was able to get me the car I wanted. She communicated well wit me as well. Also, Brian L was very generous and was great at customer service. Overall, Very good dealership the environment was amazing. Thank you suburban!!! -Camilla j. More

Great experience working with John Halsey. He listened and then quickly tailored the car buying experience to meet my needs. I'll definitely return to Sterling Heights Suburban Ford. and then quickly tailored the car buying experience to meet my needs. I'll definitely return to Sterling Heights Suburban Ford. More

I really enjoyed my experience with John. He is very professional and knowledgeable about what he does. He found a good car and followed the correct process to get the job done. I was very satisfied wit professional and knowledgeable about what he does. He found a good car and followed the correct process to get the job done. I was very satisfied with the job he performed. More

Jeremy Randolph and his team were super helpful and very informative. Definitely recommend this dealership and sales team hands down. I felt very welcomed and guided in the right direction! informative. Definitely recommend this dealership and sales team hands down. I felt very welcomed and guided in the right direction! More

Bryan helped me out immediately when I found a small dent on my new vehicle that came from the factory. I’ve never experienced such great communication and fast service and it was greatly appreciated! on my new vehicle that came from the factory. I’ve never experienced such great communication and fast service and it was greatly appreciated! More