Suburban Ford of Sterling Heights

Suburban Ford of Sterling Heights is an outstanding dealership. My experience with both Tom Macpherson and Paige DeFour was professional and exceptional. I really liked their direct and transparent app dealership. My experience with both Tom Macpherson and Paige DeFour was professional and exceptional. I really liked their direct and transparent approach to buying a car without any high pressure. I would again drive past 5 other dealerships to give them my business. More

Great customer service Paige looked at all the options and got me into a new vehicle I thought was out of my range. I had resigned myself to buying used but Paige knew all Paige looked at all the options and got me into a new vehicle I thought was out of my range. I had resigned myself to buying used but Paige knew all the programs and figured out a way to get my payments for a new Edge ST within striking range of what I was going to pay for used. Definitely recommend both Suburban and Paige. More

Stood behind a used car purchase with great service. We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that wer We purchased a used 2014 Ford Focus from the dealers used car department. The car had significant and difficult to diagnose electrical issues that were not found during the usual car prep or on the Car Fax. The dealership was responsive, did their best to diagnose the problem, and provided a free loaner vehicle each time the vehicle was in service. It appears they finally found a difficult to diagnose problem and the car is running fine. We were very happy the dealership stood behind the 3 mos./3000 mile warranty. As problematic as the car has been, their service is great and we would buy another car from them again. More

Not sure you want to sell cars Contacted the used car manager via email as I was ready to purchase a SUV...HE DID NOT CALL OR EMAIL ME BACK!? Not sure he is interested in selling ca Contacted the used car manager via email as I was ready to purchase a SUV...HE DID NOT CALL OR EMAIL ME BACK!? Not sure he is interested in selling cars...! More

Honestly, I went up there with the intentions of buying a cheaper used car because I thought that was my only choice. Rachael Kupke helped me pick a nice vehicle that I felt good about putting my family in, cheaper used car because I thought that was my only choice. Rachael Kupke helped me pick a nice vehicle that I felt good about putting my family in, and not for the cost of my first born. I could not be more appreciative of her. She literally ran to get things done for me, which wasnt necessary, but proves that she is extremely devoted and great at her job. She gets an A+++ from me. Give that girl some more money! For whatever reason, it wont let me "rate" everyone, but you all get 10s. More

Buying new vehicle. Cheryl is a professional.Knows her job.Efficient and pleasant.Met all my criteria and wants in a very timely way.Enjoyed the whole buying experience. Cheryl is a professional.Knows her job.Efficient and pleasant.Met all my criteria and wants in a very timely way.Enjoyed the whole buying experience. More

Very happy with your body shop and all the work they performed on our vehicle. Bryan was very professional and kept us informed how are vehicle was coming. Thank you for the great experience! performed on our vehicle. Bryan was very professional and kept us informed how are vehicle was coming. Thank you for the great experience! More

Great experience and great service. They were very helpful and knowledgeable. They really helped guide us through all avenues. We love the car and couldn’t be happier with the service. helpful and knowledgeable. They really helped guide us through all avenues. We love the car and couldn’t be happier with the service. More

Very Nice, Clean and Friendly environment in a dealership. Moreover, I am glad that I got a chance to do a deal with Paul Coolman. Such a great person and his friendly nature has boosted me to not dealership. Moreover, I am glad that I got a chance to do a deal with Paul Coolman. Such a great person and his friendly nature has boosted me to not think much and get a straight forward decision to make a deal immediately. The way of explanation and putting enough efforts to go over all the Features and options of a car was a commendable. I would suggest to my friends and family for sure to this dealership and ask sales person to get help from Paul if they get a chance. Great guy and great talent. Thanks Anthony!!! Appreciate your all efforts. More

Dealership was very nice and clean. Everyone was very helpful and friendly. I enjoyed buying my first car from Suburban Ford of Sterling Heights. Would definitely recommend to friends and family. helpful and friendly. I enjoyed buying my first car from Suburban Ford of Sterling Heights. Would definitely recommend to friends and family. More