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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,046 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,046 reviews
March 10, 2020
We had friendly and fast service when I came in knowing which vehicle I wanted. Alex got everything together quickly and no one was pushy to sell us anything extra. Very happy with my purchase there! which vehicle I wanted. Alex got everything together quickly and no one was pushy to sell us anything extra. Very happy with my purchase there! More
by rachelpon
Employees Worked With
Alex Arnold
March 09, 2020
pleasant experience Staff were all very professional & knowledgeable. Caleb, sales manager, Tara, sales consultant, & Anthony, Finance manager, were all very helpful. We Staff were all very professional & knowledgeable. Caleb, sales manager, Tara, sales consultant, & Anthony, Finance manager, were all very helpful. We will definitely go back here in the future when we are ready for another car. More
by freemanpowell
Employees Worked With
Anthony Mazza, Caleb Herrera, Tara Browning
March 07, 2020
Used Car Sales If you are looking for a car this is the place to go. My sales person Tara and Brian the sales manager did everything they could to get me the car I w If you are looking for a car this is the place to go. My sales person Tara and Brian the sales manager did everything they could to get me the car I wanted. After some ups and downs on the deal I finally closed on the deal. I could not be happier. More
by Deb
Employees Worked With
Brian Lagodna, Tara Browning
March 07, 2020
I've had the pleasure of working with Joe for my last 2 vehicle leasings. I'm so fortunate to have such a great sales consultant. vehicle leasings. I'm so fortunate to have such a great sales consultant. More
by s_e_howie
Employees Worked With
March 06, 2020
EXCELLENT SERVICE BRYAN MADE THIS EXTREMEMLY SIMPLE FOR ME HE KEPT ME UPDATED WITH EVERYTHING AND HE ACTUALLY DEALT WITH THE INSURANCE COMPANY WITHOUT HAVING ME GET INV BRYAN MADE THIS EXTREMEMLY SIMPLE FOR ME HE KEPT ME UPDATED WITH EVERYTHING AND HE ACTUALLY DEALT WITH THE INSURANCE COMPANY WITHOUT HAVING ME GET INVOLVED!! IT WAS VERY EASY TO GET THE LOANER AS WELL! WHEN I PICKED UP MY EXPLORER THEY HAD IT RUNNING AND HEATED FOR ME WHICH WAS GREAT ON A COLD DAY! THE INSIDE OF MY EXPLORER WAS SPOTLESS AND CLEAN!! GREAT JOB BRYAN!! I STARTED MY LEASE AT DORIAN BUT IM SWITCHING TO SUBURBAN FOR MY NEXT LEASE! More
by MSUNICK
Employees Worked With
Bryan Stier
March 04, 2020
Everybody at the dealership was nice and polite. Renee and Jeremy worked with me all day to get the best rate they could for me. I will buy from them again in the future and Jeremy worked with me all day to get the best rate they could for me. I will buy from them again in the future More
by jceg74
Employees Worked With
Renee Junga, Jeremy Sloat, Rachel Kupke
March 03, 2020
Very attentive, Me and my husband had Rachel as our sales associate and she was always on her stuff. Helped in every which way to get us what we wanted. Very upbeat, positive women. I couldn’t help but to fe associate and she was always on her stuff. Helped in every which way to get us what we wanted. Very upbeat, positive women. I couldn’t help but to feel very relaxed about our process. More
by deniellem90
Employees Worked With
Rachel Kupke
March 03, 2020
Very pleased with doing business here. I live in Canton but it was certainly worth the drive. Alex Arnold was a pleasure to work with. Very professional, engaged, patient and helpful. I am enjoying my new but it was certainly worth the drive. Alex Arnold was a pleasure to work with. Very professional, engaged, patient and helpful. I am enjoying my new vehicle. More
by Erika Tolbert
Employees Worked With
Brian Lagodna, Anthony Mazza, Alex Arnold
March 03, 2020
Derek is a great person to help you! I was helped by Derek, he is very nice direct person and very helpful. I was trying to buyout my lease car, he explained everything to me in details a I was helped by Derek, he is very nice direct person and very helpful. I was trying to buyout my lease car, he explained everything to me in details and passed me to the Finance team. Unfortunately, I didn't get a good offer later to continue with the financing because of high APR and the financing details were not explained to me in details. Although it didn't work out for me this time, my overall experience with Suburban Ford is very good, I would definitely recommend this place, and for sure I would recommend Derek, and if I will lease a new car in the future, I will for sure check with Derek first. More
by Aser
Employees Worked With
Derek Britton
