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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,046 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,046 reviews
January 27, 2020
Crushed it! First experience working with Derek was great. He found exactly what we wanted, and worked hard to get to the price we were looking for. Derek did a g First experience working with Derek was great. He found exactly what we wanted, and worked hard to get to the price we were looking for. Derek did a great job at making the sales process smooth and easy! More
by Jay
Employees Worked With
Derek Britton
January 27, 2020
My experience at suburban Ford was great my sales guy Derek made buying my new truck a breeze he was very friendly and knowledgeable and Worked closely with his manager To give me the best pricing availa Derek made buying my new truck a breeze he was very friendly and knowledgeable and Worked closely with his manager To give me the best pricing available. I would highly recommend Derek if you are looking for aN honest low pressure approach .. More
by Estateofmind78
Employees Worked With
Derek Britton
January 27, 2020
Vito is awesome! He got me a price I wasn’t happy with and was very quick and efficient . I moved a few years ago but I’ll drive across town for this excellent service! and was very quick and efficient . I moved a few years ago but I’ll drive across town for this excellent service! More
by Lionsfan9093
Employees Worked With
January 27, 2020
Derek was able to pull out the exact car my brother was looking for. Everything was explained in detail and we were able to drive the car home by the next morning! looking for. Everything was explained in detail and we were able to drive the car home by the next morning! More
by gina
Employees Worked With
Derek Britton
January 23, 2020
Got the Job Done! Rachel and the team were great! My first vehicle choice didn't work out, but she made sure she got me into something that worked for me. I'm happy! Rachel and the team were great! My first vehicle choice didn't work out, but she made sure she got me into something that worked for me. I'm happy! More
by paris.30
Employees Worked With
Rachel Kupke
January 23, 2020
Bought a 2015 srx touchscreen glitches headlights no good. That’s them inspecting their vehicles. That car never should have been on the lot like that can’t use the radio it works when it feels like it. good. That’s them inspecting their vehicles. That car never should have been on the lot like that can’t use the radio it works when it feels like it. Also need a wheel alignment. That’s my second car from them time to go somewhere else d More
by Weezywolanin
Employees Worked With
Jeremy Sloat, Alex Arnold
January 23, 2020
Everybody was nice and inviting.ahshly handled everything I needed taken care of. Brian called to follow up and made sure everything is going well I needed taken care of. Brian called to follow up and made sure everything is going well More
by unclebuck2008
Employees Worked With
Brian Lagodna, Alex Apess, Ashley Burgess
January 22, 2020
I’ve personally known Derek for more than 10 years and was happy to hear that he began working at Suburban Ford of Sterling Heights. He made purchasing my new F150 soooo easy and I can’t recommend him eno was happy to hear that he began working at Suburban Ford of Sterling Heights. He made purchasing my new F150 soooo easy and I can’t recommend him enough. If you’re looking for the best deal on your new Ford vehicle, please visit my good friend Derek Britton. More
by Chris P
Employees Worked With
Derek Britton
January 22, 2020
First time buyer at Suburban of Sterling Heights I was actually very surprised at how good the customer service was and at how organized the dealership was. My sales person Renee Junga helped me in l I was actually very surprised at how good the customer service was and at how organized the dealership was. My sales person Renee Junga helped me in locating the exact type of vehicle I was looking for from their large selection. I was very happy with this purchase. More
by BOZOWOZO
Employees Worked With
Renee Junga
