Suburban Ford of Sterling Heights

Mostly Good, Some Not So Good Nathan Wells was a pleasure to deal with - friendly, professional, and thorough! Making the deal went quite well. The 2016 Toyota Tacoma I purchased Nathan Wells was a pleasure to deal with - friendly, professional, and thorough! Making the deal went quite well. The 2016 Toyota Tacoma I purchased is great, exactly what I was looking for at a good price. I had a scheduled appointment to get into the business office and sign the papers for the deal (with Jeremy Sloat) but had to wait 50+ minutes after the scheduled time before we could sign papers. The dealership also left the gas tank almost empty when I picked up the truck, which I discovered a few minutes after leaving when an "almost out of gas" warning popped up on the display. Also, the "detailing" job that was supposed to have occurred appears to be more of a quick cleaning job that wasn't very thorough. More

Honest and helpful in finding the car I wanted. Rachel Kupke was professional and straight forward in dealing with me. She was understanding and made me feel at ease and did not put any pressure on Rachel Kupke was professional and straight forward in dealing with me. She was understanding and made me feel at ease and did not put any pressure on me in making a decision on the car I really wanted to buy. More

This dealership went above and beyond to get my pay ment where I needed it to be and got me the most out of my trade and everybody at the dealer was extremely friendly. where I needed it to be and got me the most out of my trade and everybody at the dealer was extremely friendly. More

Tara Browning helped me in my wife get a descent car I love it definitely drives really good even doe I couldn’t get 14 impala but got a 13 thank you Tara👌🏿💯💯. love it definitely drives really good even doe I couldn’t get 14 impala but got a 13 thank you Tara👌🏿💯💯. More

This was our first purchase through this dealership and we will definitely be back. Nothing but excellent service from everyone we encountered. A few inconveniences and together; Renee, Terry, Rachel & Ant we will definitely be back. Nothing but excellent service from everyone we encountered. A few inconveniences and together; Renee, Terry, Rachel & Anthony were able to get us what we wanted at a reasonable price! Thanks again! More

Helpful, knowledgeable team made purchasing experience! While looking for a pre-owned vehicle, I found the Suburban Ford Team in Sterling Heights and am very glad I did! My contact there (Rachael Kuke) mad While looking for a pre-owned vehicle, I found the Suburban Ford Team in Sterling Heights and am very glad I did! My contact there (Rachael Kuke) made sure my many questions were always professionally answered and continually worked to make sure my experience was a good one. There were several additional perks Rachael and her management made available to me where they didn't have to that reassured me they had my interests at heart. I am very grateful for their concern and assistance in my purchasing decision and will always recommend them to other customers! More

Alex made the buying process so easy! Between living an hour out from the lot, a cosmetic issue on the car, and having it take a week to complete the deal, Alex was super patient and informative. Everyone hour out from the lot, a cosmetic issue on the car, and having it take a week to complete the deal, Alex was super patient and informative. Everyone there was very nice and easy to work with as well. I appreciate everything Alex did for me. I would love to work with him again. More

Service was fabulous. I have een working with Rich Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. More

This has been the best experience I have ever had with looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my f looking for a car. The team I had was the greatest group of people. I will never go anywhere else. This is were i will stay and recommend to all my friends and family. More