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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,058 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,058 reviews

January 06, 2020

First in class! No doubt the best customer service in the industry! Derek and Tom were amazing and would definitely recommend Suburban Ford to everyone we know. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Tom Macpherson, Derek Britton
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Bryan, we're glad to hear you enjoyed your visit.

January 04, 2020

Derek work very hard at getting me a great deal and Derek work very hard at getting me a great deal and finding me a truck that fit my needs. He was very patient and supportive. I would highly recomm More

by kushmand
Recommend Dealer
Yes
Employees Worked With
Derek Britton
Feb 11, 2020 -

Suburban Ford of Sterling Heights responded

Kushmand, thanks for your praise and kind comments about our team.

December 31, 2019

Excellent service back in February, with Nathan Wells, resulted in a repeat performance to find a car for my husband. We walked out Saturday with a new car for him after a month of trying to narrow down More

by jbfp06
Recommend Dealer
Yes
Employees Worked With
Brian Lagodna, Caleb Herrera, Nathan Wells
December 28, 2019

Chalsea was very friendly! She stayed late after her shift with us with a smile on her face to make sure everything goes good all. She was very knowledgeable at what she’s talking about and explained ev More

by Rosejiddou
Recommend Dealer
Yes
Employees Worked With
Chelsea Udell
December 23, 2019

SuBurb Service Tara has helped me through the process, and I haven't made it easy for her, either way she has persevered with a smile. I actually didn't like what I More

by jonconroyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sloat, Tara Browning
December 20, 2019

When my car was totaled my first stop was here and I was satisfied with their Preowned Department! Thank you to Alex Arnold and his Manager Brian Lagonda! More

by LTLJO
Recommend Dealer
Yes
Employees Worked With
Mike Skeltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kellie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lagodna mgr, Alex Arnold
December 20, 2019

Steve was courteous and understood that I would need my vehicle back asap. They took care of two recalls, oil change and trouble shot two other problems I had with my vehicle and got it back to me in timel More

by Fred
Recommend Dealer
Yes
Employees Worked With
Steve Dow
December 20, 2019

Hi your dealership sold me a used Ford Fiesta knowing there was a problem you put my daughter in danger and cause a me to spend money on a defective car which is not safe to Drive what ever happened to More

by RRizzo
Recommend Dealer
No
Employees Worked With
Jennifer Antrikin
December 16, 2019

It was a pleasure working with Rachel. Everything was completed in a timely and professional manner. We look forward to working with Suburban Ford again in the future. More

by swood
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
December 16, 2019

New lease of F-150 My lease for my Ford Escape was ending in 2019 so mid summer I started to look at options for my next lease. I connected with Paige Defour and she pro More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige DeFour
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