Suburban Ford of Sterling Heights

Satisfied Good experience, the sales person Ashley was very helpful and courteous. Good selection of cars. Like my test drive. Very clean facility. Over all I h Good experience, the sales person Ashley was very helpful and courteous. Good selection of cars. Like my test drive. Very clean facility. Over all I had good experience. More

Amazing Everyone went above and beyond to help us get around a messed up situation from another dealer that screwed us 13mo ago...thank you for everything!!! Everyone went above and beyond to help us get around a messed up situation from another dealer that screwed us 13mo ago...thank you for everything!!! More

Very pleased great experience So there’s no other way to say it my total experience with Ashley and suburban was great experience very helpful and thorough with any questions that So there’s no other way to say it my total experience with Ashley and suburban was great experience very helpful and thorough with any questions that I have made the whole buying process very pleasant and unstressful Anthony was big help at the finance part of the process very informative I what 110% recommend anyone looking for a used vehicle to see these folks Thanks so much again Jay More

Excellent Hillary is a pleasure to work with, very honest. Feels like your dealing with family. Always looking out for that perfect car with a great price. Hillary is a pleasure to work with, very honest. Feels like your dealing with family. Always looking out for that perfect car with a great price. More

Easy and fast sale Jayson was my salesman Less than 2 hours select, test drive, complete all paperwork and received my car This is the fastest time I bought anything Jayson was my salesman Less than 2 hours select, test drive, complete all paperwork and received my car This is the fastest time I bought anything Because I’m also salesman i felt he is serious and friendly He helped me to make it Again Thanks Jayson I hope I spelled your name right Also Anttony was very patient with all my questions and help me fast Ahmed More

Jeremy Made Things Easy & Simple Jeremy took the time to listen & understand the needs I had when selecting a vehicle. He made it such that I had little to do & worry about, esp with Jeremy took the time to listen & understand the needs I had when selecting a vehicle. He made it such that I had little to do & worry about, esp with the registration xfer from my previous vehicle. The car was nice & clean & ready to go. The vehicle required a tune up, which is my only concern. More

Smooth and hassle free I came in looking for a specific vehicle it was no longer available within a few minutes Jeremy was able to find me a vehicle with more options and st I came in looking for a specific vehicle it was no longer available within a few minutes Jeremy was able to find me a vehicle with more options and staying close to the the price miles age of the vehicle I originally came to see overall great More

Salesman of the year! Awesome personality. Will help you find exactly what you are looking for at the price you want to pay. Dealt with David twice now and if you are looki Awesome personality. Will help you find exactly what you are looking for at the price you want to pay. Dealt with David twice now and if you are looking to get into a Ford vehicle, wether new or leased, He is the guy to go to! More

Someone like ME got financed with their help! THANKS NATE! Nate Reese helped me get a car! The customer service and care at this dealership is beyond amazing! I am not exaggerating that I couldn't get financ Nate Reese helped me get a car! The customer service and care at this dealership is beyond amazing! I am not exaggerating that I couldn't get financed anywhere else but with their help and care they were able to make it so I am driving away in a newer vehicle with low mileage. I am still in unbelief that this is happening but all the paperwork is signed and everyone is friendly and helping me out. Nate took such care and time to help me pick out exactly what I wanted and I felt like I had someone in my corner helping me get a car. At one point during the day I saw a women who was having a bad day(of no fault of Nate or Suburban Ford) come in a take all her frustration out on him. I watched him patiently help her through her dilemmas and by the end of the interaction she was apologizing that her anger had nothing to do with him or any fault of the dealership just things in her own personal life. Watching how kind and understanding Nate was to her while in the middle of helping me out also impressed me to the kind of people that work here. If ANYONE needs a car I recommend coming here! More

Excellent Experience!!! Bryan Stier in the Body Shop was great to work with! Excellent customer service, very friendly, and knowledgeable. I would highly recommend him and Su Bryan Stier in the Body Shop was great to work with! Excellent customer service, very friendly, and knowledgeable. I would highly recommend him and Suburban Ford! Thanks, Bryan! More