Suburban Ford of Sterling Heights

Friendly and Efficient!! I recently had to cancel an extended warranty that I purchased from Suburban Ford. Not really knowing the process that I had to follow, I contacted T I recently had to cancel an extended warranty that I purchased from Suburban Ford. Not really knowing the process that I had to follow, I contacted Tom MacPherson, who kindly referred me to Steve Movsesian. Steve had everything all set for me when I walked into his office and had me in and out of the dealership in about 5 minutes. That is what I call great service!! Thank you Tom and Steve!!! More

Great experience Came into the dealership just to look and test drive a few cars and ended up leaving that day in my first Expedition! Joe and Mazin took care of us fr Came into the dealership just to look and test drive a few cars and ended up leaving that day in my first Expedition! Joe and Mazin took care of us from start to finish. Highly recommended and I will be back for another vehicle. More

Great team Friendly team, very helpful in finding an option in line with my requirements. Large number of car available for sales, transparent car reports and fl Friendly team, very helpful in finding an option in line with my requirements. Large number of car available for sales, transparent car reports and flexible financial arrangements More

World Class Concierge Service We have never purchased a nearly new vehicle. From beginning to end, and with our ongoing engagement, the experience was/is world class concierge ser We have never purchased a nearly new vehicle. From beginning to end, and with our ongoing engagement, the experience was/is world class concierge service. We will have our vehicles serviced here and will purchase all future vehicles through them, and encourage friends and family to do the same. More

Derek Britton sales review Great service and hospitality throughout the whole process. Derek delivered everything that I was looking for in a Truck. I would highly recommend the Great service and hospitality throughout the whole process. Derek delivered everything that I was looking for in a Truck. I would highly recommend their company. More

Love my car! Jeremy Sloat was awesome. He spent time answering all my questions without any pressure . He took care of all the paperwork in a very professional man Jeremy Sloat was awesome. He spent time answering all my questions without any pressure . He took care of all the paperwork in a very professional manner and made the whole process very easy for me. There were a few minor things I wanted taken care of on the vehicle I purchased and Jeremy took care of everything! I'm very happy with my new car! Thanks to Jeremy!! More

Outstanding Customer Service & Zero Gimmicks Nathan was by far the best Sales Consultant I have ever worked with in the car buying experience. Nathan was upfront throughout the entire process and Nathan was by far the best Sales Consultant I have ever worked with in the car buying experience. Nathan was upfront throughout the entire process and kept us updated along the way. More

Superior customer service We came into a situation where we needed a car stat and Derek made sure we were able to get into one! Cannot say enough good things about the customer We came into a situation where we needed a car stat and Derek made sure we were able to get into one! Cannot say enough good things about the customer service we received! More

Happy ending to this life chapter!] My personal team was Rachel, Brian, Terry, Caleb,Joamna and many happy faces that I chatted with during my two visits. I have recommended two friend My personal team was Rachel, Brian, Terry, Caleb,Joamna and many happy faces that I chatted with during my two visits. I have recommended two friends needing car replacements.... they will both enjoy the experience!! More

Rachel k was amazing! Rachel K was very helpful in helping me find the perfect vehicle for my family! She found the perfect Jeep with all the bells and whistles at a great Rachel K was very helpful in helping me find the perfect vehicle for my family! She found the perfect Jeep with all the bells and whistles at a great price! Will be going back to see her again when I’m ready for my next vehicle! More