Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Troy
Troy, MI
341 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 341 reviews
May 07, 2026
Scott, Mo, and Ryan were amazing and helped make the purchase process easy. Thank you all so much for the fun experience!! purchase process easy. Thank you all so much for the fun experience!! More
by Jmlindsay31415
May 07, 2026
I have dealt with Tony for many years and I would highly recommend him. He is honest and reliable. Looking forward to working with him again. recommend him. He is honest and reliable. Looking forward to working with him again. More
by edge501
Employees Worked With
May 02, 2026
Awesome experience! Highly recommend! Went over and above what they had to do to help us! Highly recommend! Went over and above what they had to do to help us! More
by Todd.prill
April 30, 2026
Very nice and respectful, treated me with respect and service was great, definitely will come again service was great, definitely will come again More
by nikprelaj.antonio
Employees Worked With
April 30, 2026
Jose went over and above working to sell my car. Even though it didn’t work out, Jose was by far one of the most honest salesperson I’ve ever met. Ask for Jose - you won’t be disappointed! Even though it didn’t work out, Jose was by far one of the most honest salesperson I’ve ever met. Ask for Jose - you won’t be disappointed! More
by patr
Employees Worked With
April 29, 2026
The sales people at this dealership are not honest. We inquired about a used vehicle on a Thursday, the listing price was $17,995 and we made an appointment to test drive on Monday. They called us Mond We inquired about a used vehicle on a Thursday, the listing price was $17,995 and we made an appointment to test drive on Monday. They called us Monday morning and told us somebody had put a deposit on it. Tuesday morning they called and asked if we were still interested because it was available. We then looked online and saw that it was now listed for $19,600. I had asked in my email reply to them why the price was raised, and did not get a response. My husband went to look at the vehicle this evening and asked them, but was told it was a "glitch". We were told this morning that they have had a lot of interest in the vehicle, and it has been listed on CarGurus for 28 days. You can not honestly expect me to believe that you had it listed for a month and did not realize that the price was not listed properly. We were ready to purchase the vehicle at $17,995, the sales person went to talk to the manager to try to make something work but they did not handle that very well either. They would rather make an extra $1,600 off of people than to honor their original price and make the sale. My bank also appraised the vehicle at $14,675 so the price was already high before they raised it another $1,600. I'm very disappointed with our experience. More
by Alexis Steller
April 23, 2026
Great salesperson. Very Helpful with everything. GOT Me out of my lease early. Form edge to Explorer. Thank You. Very Helpful with everything. GOT Me out of my lease early. Form edge to Explorer. Thank You. More
by irelandang57
Employees Worked With
April 03, 2026
Easy and transparent to do business with. Jose is very nice and helpful for sure. Jose is very nice and helpful for sure. More
by Spiceran
Employees Worked With
April 01, 2026
Cameron helped me get my first car. He was very straight forward and clear. Very kind and understanding. Highly recommend Cameron. He was very straight forward and clear. Very kind and understanding. Highly recommend Cameron. More
by Thomas C.
Employees Worked With
March 27, 2026
The best love the service. I’ll definitely come back again. I will recommend everybody to the dealership. I’ll definitely come back again. I will recommend everybody to the dealership. More
by shawn.shabilla
Employees Worked With
