Suburban Ford of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 341 reviews
Scott, Mo, and Ryan were amazing and helped make the purchase process easy. Thank you all so much for the fun experience!! purchase process easy. Thank you all so much for the fun experience!! More
I have dealt with Tony for many years and I would highly recommend him. He is honest and reliable. Looking forward to working with him again. recommend him. He is honest and reliable. Looking forward to working with him again. More
Awesome experience! Highly recommend! Went over and above what they had to do to help us! Highly recommend! Went over and above what they had to do to help us! More
Very nice and respectful, treated me with respect and service was great, definitely will come again service was great, definitely will come again More
Jose went over and above working to sell my car. Even though it didn’t work out, Jose was by far one of the most honest salesperson I’ve ever met. Ask for Jose - you won’t be disappointed! Even though it didn’t work out, Jose was by far one of the most honest salesperson I’ve ever met. Ask for Jose - you won’t be disappointed! More
The sales people at this dealership are not honest. We inquired about a used vehicle on a Thursday, the listing price was $17,995 and we made an appointment to test drive on Monday. They called us Mond We inquired about a used vehicle on a Thursday, the listing price was $17,995 and we made an appointment to test drive on Monday. They called us Monday morning and told us somebody had put a deposit on it. Tuesday morning they called and asked if we were still interested because it was available. We then looked online and saw that it was now listed for $19,600. I had asked in my email reply to them why the price was raised, and did not get a response. My husband went to look at the vehicle this evening and asked them, but was told it was a "glitch". We were told this morning that they have had a lot of interest in the vehicle, and it has been listed on CarGurus for 28 days. You can not honestly expect me to believe that you had it listed for a month and did not realize that the price was not listed properly. We were ready to purchase the vehicle at $17,995, the sales person went to talk to the manager to try to make something work but they did not handle that very well either. They would rather make an extra $1,600 off of people than to honor their original price and make the sale. My bank also appraised the vehicle at $14,675 so the price was already high before they raised it another $1,600. I'm very disappointed with our experience. More
Great salesperson. Very Helpful with everything. GOT Me out of my lease early. Form edge to Explorer. Thank You. Very Helpful with everything. GOT Me out of my lease early. Form edge to Explorer. Thank You. More
Easy and transparent to do business with. Jose is very nice and helpful for sure. Jose is very nice and helpful for sure. More
Cameron helped me get my first car. He was very straight forward and clear. Very kind and understanding. Highly recommend Cameron. He was very straight forward and clear. Very kind and understanding. Highly recommend Cameron. More
The best love the service. I’ll definitely come back again. I will recommend everybody to the dealership. I’ll definitely come back again. I will recommend everybody to the dealership. More



