Suburban Ford of Troy

Highly recommend Aaron Vleck at Suburban Ford of Troy! He handles the financing side of things with top-tier professionalism, speed, and honesty. There were no hidden surprises or pushy upgrades. If you a He handles the financing side of things with top-tier professionalism, speed, and honesty. There were no hidden surprises or pushy upgrades. If you are buying a vehicle here, Aaron will make sure you leave happy and well-informed More

Financing a vehicle can usually feel overwhelming, but Aaron Vleck made it an absolute breeze. He was incredibly patient, friendly, and willing to answer every single question I had about my terms and cov Aaron Vleck made it an absolute breeze. He was incredibly patient, friendly, and willing to answer every single question I had about my terms and coverage. He genuinely cares about finding the best fit for your budget rather than just rushing you through the paperwork. Excellent customer service from start to finish—thank you, Aaron! More

I had a fantastic experience buying my vehicle from Suburban Ford of Troy. The entire process was smooth, professional, and entirely stress-free from start to finish.A special shoutout goes to Aaron in Suburban Ford of Troy. The entire process was smooth, professional, and entirely stress-free from start to finish.A special shoutout goes to Aaron in the finance department. He was absolutely great to deal with, breaking down all the paperwork clearly and making sure I got the best possible terms. Aaron made what is usually the most tedious part of buying a car incredibly easy and transparent.I highly recommend Suburban Ford of Troy, and definitely ask for Aaron when you head into finance. I love my new car and will absolutely be returning here for my future purchases. More

10/10! Everyone was amazing! Super professional and personable! Definitely would recommend. Couldn’t be happier! Everyone was amazing! Super professional and personable! Definitely would recommend. Couldn’t be happier! More

Suburban Ford of Troy provided an excellent car buying experience. From the facilities to the staff everything was great. I would definitely return as a customer! Brian Lagodna was professional and easy t experience. From the facilities to the staff everything was great. I would definitely return as a customer! Brian Lagodna was professional and easy to work with. Thank you, Brian! More

Once we walked in, everyone was friendly and noone made you feel pressured. Everything was clean, positive atmosphere, and the sales/showroom area felt inviting. Scott Gorgies was extremely polite, al you feel pressured. Everything was clean, positive atmosphere, and the sales/showroom area felt inviting. Scott Gorgies was extremely polite, allowed us a 'healthy' test drive of the Ford Explorer without any questions or concerns. Every discussion on the Ford Explorer was pleasant and engaging. What I appreciated the most was the effort Scott made to listen to me as we discussed the vehicle. The experience in buying the vehicle was the best I've / we ever had at a dealership. Once the purchase decision was made and we were discussing matters with Ryan, it was genuinely smooth. Ryan never made us feel like we were a strain on his time. I was caught 'off guard' on the extended warranty pricing in the final details. That information was not provided until that moment, but at the same time I also forgot to inquire about it when I first looked into the vehicle. I just don't like surprises, but it was a small slip on both sides that was not deliberate in any manner. In the end it wasn't a deal breaker. I do wish that the consideration of a price adjustment on the vehicle would have been made as it will need new tires in 6-12 months. I already had my mechanic assess that item along with a concern the front struts might be done. I say this as we all know the used car market prices are pretty high, regardless, of 'competitive pricing' comments which were provided to me. Honestly, an 8 year old car costing ~ 50% of its new sticker price seems high. I understand mileage was low, but I just feel asking or holding firm on 'A+' pricing, while it was a 'B+' or 'A-' condition doesn't feel like a customer first circumstance in this situation. Overall, I give Scott and Ryan a 10/10 with our interaction and experience. The overall buying experience due to what I mentioned above is a 8.5 or 9 out of 10. Again, in the end not a deal breaker but disappointed me a small bit. I don't believe that is on Scott, I believe that was decision made from above Scott's position. More

Scott was fantastic to work with! He answered all of my questions, he was not pushy, yet he gave me options. He made my trade in and vehicle purchase so easy. Both times I went to the He answered all of my questions, he was not pushy, yet he gave me options. He made my trade in and vehicle purchase so easy. Both times I went to the dealership we had to stay a little late but never did Scott rush us. I’d recommend anyone to go work with Scott at Suburban Ford of Troy. More

Always a seamless process leasing and servicing my Ford Explorer. Salesman Scott is very straight forward and does not sugar coat anything. Explorer. Salesman Scott is very straight forward and does not sugar coat anything. More

I recently had the pleasure of working with Scott at Suburban when getting my new King Ranch. From the very beginning, Scott was incredibly kind and personable, making the entire process smooth and enjo Suburban when getting my new King Ranch. From the very beginning, Scott was incredibly kind and personable, making the entire process smooth and enjoyable. He took the time to understand exactly what I was looking for and went above and beyond to ensure I got the perfect vehicle. I truly appreciate the attention to detail with excellent & friendly service. If you’re looking for a stress free experience and someone who will look to get you exactly what you want, I highly recommend Scott at Suburban Troy. More

Scott at Ford has been an outstanding partner throughout our car lease journey. My wife and I have felt truly supported every step of the way, from the initial conversations to finalizing the best lease opt our car lease journey. My wife and I have felt truly supported every step of the way, from the initial conversations to finalizing the best lease options available. What stands out most is Scott’s genuine commitment to our needs. He consistently goes the extra mile to find the best deals and explore all practical avenues to secure favorable pricing. He stays proactive, keeps us informed, and makes complex lease terms easy to understand—no pressure, just clear guidance. Thank you, Scott! More