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Suburban Ford of Troy
Troy, MI
244 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 244 reviews
May 21, 2012
I was shopping online and was surprised on how quickly Elder Ford contacted me. I talked to Scott over the phone and when I came in i worked with Todd. They were on the saem page and what Scott told me to Elder Ford contacted me. I talked to Scott over the phone and when I came in i worked with Todd. They were on the saem page and what Scott told me to come in the dealership Todd was able to give me these deals. Awesome staff and I am very happy with the price i got on my Taurus. More
by RayJ615
Employees Worked With
Todd and Scott
July 02, 2010
Scam Artists. Would not respond to my voicemails, emails or BBB complaint. Read all paperwork thoroughly before signing anything. Very unprofessional sales team. The salesman told me they were acceptin or BBB complaint. Read all paperwork thoroughly before signing anything. Very unprofessional sales team. The salesman told me they were accepting my car as a trade-in. After paperwork was signed, car delivered, plates transferred, insurance removed they call to tell me to pick up my trade-in as they decided not to accept it. More
by jekibrco
Employees Worked With
2
September 18, 2007
Notwithstanding that I found a nice vehicle that was reasonably priced, the experience was uncomfortable. The salesperson was ignorant--appalling ly so--about Ford products. And yet this hillbilly act reasonably priced, the experience was uncomfortable. The salesperson was ignorant--appalling ly so--about Ford products. And yet this hillbilly actually thought he had a pigeon on his hands, using usecar sales pressure and b.s. techniques that would be suited to an episode of the Brady Bunch or the Andy Griffith show. Sheesh! More
by drpreposterous
Employees Worked With
unknown-a real jerk
