Suburban Honda

Our family has purchased two vehicles with Joey Demilio and I would highly recommend him as a salesman to anyone I know. His customer service and follow up is excellent and it continues even after you driv and I would highly recommend him as a salesman to anyone I know. His customer service and follow up is excellent and it continues even after you drive off the lot. Joey quickly returned every call we made when we had a few questions on the car after delivery as well. More

Joey was beyond resourceful in helping me purchase my first car. He was quick to let me know availability, requirements, and financing options. He custom tailored the transaction for me and made it seam first car. He was quick to let me know availability, requirements, and financing options. He custom tailored the transaction for me and made it seamless. Not only was I able to get exactly what I want timely but he also was completely transparent and responsive to each of my questions. Alex, was prompt, thorough, and very personable with what the documents were. Working in finance myself Alex was able to further enlighten me on the process and what was required for this purchase. Strongly recommend both for your new car needs. More

I just purchased my 3rd car through Joey and his willingness to go above and beyond was the same as the first time! He made the negotiating and transaction so easy that I did not have to spend more willingness to go above and beyond was the same as the first time! He made the negotiating and transaction so easy that I did not have to spend more than 30 minutes in the dealership to leave with my new car. I hope he is there in a few more years when it is time to get my children their first cars. More

Joey was amazing with my car buying experience, he was super responsive and was able to get a great deal! super responsive and was able to get a great deal! More

Jon was extremely helpful with getting my new car. He was super communicative and helped me understand everything that went into shopping for a new car. I am so happy with the car I have now and I am He was super communicative and helped me understand everything that went into shopping for a new car. I am so happy with the car I have now and I am so glad Jon was able to help me with everything. More

Purchased a 2013 Crystal Black Honda Accord Coupe with both a four-cylinder engine and a MANUAL TRANSMISSION because real cars don’t just drive themselves. This dream shifts as smooth as silk - crisp, wit both a four-cylinder engine and a MANUAL TRANSMISSION because real cars don’t just drive themselves. This dream shifts as smooth as silk - crisp, with light throws and an easy clutch pick-up. Changing gears feels intuitive and precise, almost as if the shifter is guided by magnets. Like Ahhh! I could go on but admit I have digressed from my original plan – my salesperson, LAUREN CLARK, par excellence! This phenomenal young woman was very personable and quite knowledgeable about Honda products. Not sure if test drive would trigger my PTSD, Lauren accompanied me and listened to my heart and all that brought me to Suburban Honda – Farmington Hills, MI. I owned a 2004 Honda Accord, manual transmission, for 18 years until my car become the casualty of two guys road raging on one of Michigan’s snowiest mornings. My car spun across the freeway, flipped, and landed on its side in a ditch near a creek. Through every step of the purchasing process, I found Lauren empathetic and refreshingly honest sharing the history of Honda’s owned by members of her family. And as a Honda owner herself, Lauren made my car buying experience totally hassle-free. LAUREN CLARK is certainly right at home as the entire Team at Suburban Honda – Farmington Hills, MI are top-notch and first rate in all that they do! Nothing but praise! Wonderful experience! More

Joey was awesome and helped us with everything we needed! ! It was an amazing experience here at Suburban Honda!! ! It was an amazing experience here at Suburban Honda!! More

Jon was phenomenal in getting us the car we wanted! He was honest and upfront with all pricing and timeline items, and went above and beyond showing us the features of our new Odyssey - even though it was was honest and upfront with all pricing and timeline items, and went above and beyond showing us the features of our new Odyssey - even though it was after the dealership was set to close that night! More

I have been going to this Honda dealership for service on my vehicle for over 6 years. Up till now, I have had an extremely professional and valuable experience. I have done all the scheduled maintenance and my vehicle for over 6 years. Up till now, I have had an extremely professional and valuable experience. I have done all the scheduled maintenance and the Honda recommended maintenance, paying the extra for the dealership warranty. So, I have spent thousands of dollars repairing my vehicle that is now not worth that. In 2019, it was recommended by Honda to change my spark plugs and some other items on the car. I follow through with most of their recommendations that time. In July 2021, there was another recommendation to change a spark plug and coil (#2), which I reluctantly did. In January 2022, spark plug and coil (#2) blew up in my car. This was within the 12 month and 12,000 mile warranty. The spark plug and coil that they replaced a few months prior blew out again. This totals to about $1600 on spark plugs and this spark plug issue. . . The warranty was not honored as the service manager, citing that the thread on the spark plug is what broke, not the parts replaced. A costly repair that they won't warranty likely caused by the labor on the previous repair that they won't warranty, makes me doubt the Suburban brand all together. Why pay extra for dealership repairs from Suburban Honda if they do not honor their warranty? Thank you for the loner car on Day 2 and Day 3 much appreciated, but not having a car available on Day 1 was rough but understandable. More

Best car buying experience period. Samir is the consummate professional. Trustworthy. Kind, considerate and knowledgeable. consummate professional. Trustworthy. Kind, considerate and knowledgeable. More