Suburban Honda

Drove home less than 2 hours with a brand new car! Great experience again with Joey! They had lots of choices. Joey was smart and clear what I had in my mind. No fuss, Walk in and out in less than 2 ho Great experience again with Joey! They had lots of choices. Joey was smart and clear what I had in my mind. No fuss, Walk in and out in less than 2 hours, could be earlier if we didn't forget the title and spare key.. But we drove home with a brand new car!! Got attentions and comments everywhere we went. All the agants were friendly and knowledgable. We will shop there again. Worth driving from Ann Arbor area. Absolutely Better dealership! Karl, the finance manager negotiated with HQ? to close my case. I had to owe the remaining balance to my 2years old civic.. But we wanted CR-V and we love it!! Not a good idea to trade in this soon but Great feeling when I ended up putting less money down and almost same payment price. Thank you so much for his efforts!! And he remembered us from a few years back sale with them. It was a total package of great customer service experience. More

Don't buy used here Wouldn't recommend buying from their used cars. Worst experience I have ever had buying a used car. They forged the multi point inspection checklist Wouldn't recommend buying from their used cars. Worst experience I have ever had buying a used car. They forged the multi point inspection checklist that said everything on the car checked out and was good. Sold me a car with bent rims and Walmart tires On a Cadillac and then tried to charge me when they gave me another set of bent wheels with bad tires. Michelin exchanged my bad tires suburban Honda tried to sell me for $200. After spending $27k here they tried to squeeze more pennies out of me instead of worrying about retention and referrals. Don't buy from their used lot without taking it to a mechanic you can trust because Sean and Mike here fake reports just to get a sale. Very dissatisfied. More

Service department is awful I have taken my Honda to their service department twice now for simple issues. The first time for an oil change. Before I could get the car home the w I have taken my Honda to their service department twice now for simple issues. The first time for an oil change. Before I could get the car home the warning light came on and I had to turn around and go back. Thinking this was an isolated incident I returned, this time for an oil change and tire rotation. Again, before I could get my car home after the service was completed the low tire pressure warning light came on. By this time the service department was closed so I had to be there when they opened the next morning. If they cannot be trusted to complete simple services like oil changes and tire rotation with out problems why would you trust them with larger issues. I will not go back. More

Amazing service!!! They are fast, friendly, and accurate. The fastest and easiest car buying experience I've ever had. Our salesman Joey walked us right through the ever They are fast, friendly, and accurate. The fastest and easiest car buying experience I've ever had. Our salesman Joey walked us right through the everything in no time flat and was very knowledgeable. More

New Car John Butler was outstanding in helping with a new car purchase and getting the deal done very quickly, and within the price that was good for me. John Butler was outstanding in helping with a new car purchase and getting the deal done very quickly, and within the price that was good for me. More

10k maintainance Service advisor was very friendly and knowledgeable . Completed the recall and oil change along with other checks within promised time. Explained the Service advisor was very friendly and knowledgeable . Completed the recall and oil change along with other checks within promised time. Explained the details of the inspection More

Fantastic I returned to John Butler this year to lease another Civic as I had been so pleased with his help 3 years ago when I leased my 2013 Civic. He is frie I returned to John Butler this year to lease another Civic as I had been so pleased with his help 3 years ago when I leased my 2013 Civic. He is friendly, polite, pleasant and very "up" on all that was needed to get me into my great 2016 Civic. A big "Thank You, John". More

Amazing! Steve Nowel and Suburban Honda were absolutely amazing! I was approved with and walked out with my new civic in the same day! I don't have much of a c Steve Nowel and Suburban Honda were absolutely amazing! I was approved with and walked out with my new civic in the same day! I don't have much of a credit history, but thanks to the generosity of Suburban Honda, I was approved for my first lease. Steve had a great go getter attitude and was absolutely opened ears to any questions I had! Absolutely the best car purchasing experience I've ever had! Would highly recommend to anyone around my age for their first lease! More

Horrible Experience The people working in this dealership don't know anything about business. They will ask you for totally unnecessary documents and then say no need for The people working in this dealership don't know anything about business. They will ask you for totally unnecessary documents and then say no need for that!! Raj Pillai is a very inconsiderate and arrogant person who thinks that he is doing you a favor by just talking to you. They hid a scratch on the car that they wanted to sell it to us but it showed when the car was washed. More

My new CRV Andrew Keller was very helpful in handling my purchase. Other salesmen in other places put pressure on a person to buy. Not so with Andrew. That's wh Andrew Keller was very helpful in handling my purchase. Other salesmen in other places put pressure on a person to buy. Not so with Andrew. That's why I purchased my new CRV from him. He was a pleasure to work with. More