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Suburban Toyota of Troy

Troy, MI

4.8
1,264 Reviews

2100 W Maple Rd

Troy, MI

48084

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1,264 Reviews of Suburban Toyota of Troy

May 16, 2023

Long story short, after making an appointment to see a car they had for sale the following day, and confirming the time I’d arrive at the dealership a few hours prior to arriving on the day of, arrived fo More

by spinnefx
Recommend Dealer
No
Employees Worked With
Guy Mulder, Scott Tekely, Matt Stone
May 19, 2023 -

Suburban Toyota of Troy responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (248) 643-8500 so we can work towards a resolution.

March 08, 2023

IF you can get a response from them it's a pack of lies. Terrible place. More

by karenmonster
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Dennis Barrera, David Gottschalk
Mar 10, 2023 -

Suburban Toyota of Troy responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (248) 643-8500 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 04, 2023

Lazer was extremely helpful and I appreciated how patient he was with my dad and I. I decided to trade my car in and he helped me find a car that was perfect for me, definitely recommend him! More

by racheldupree93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
Jan 05, 2023 -

Suburban Toyota of Troy responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 28, 2022

George helped us find our Sienna, process was easy, price was fair and he advocated on our behalf. More

by Kevin W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Varughese
Dec 30, 2022 -

Suburban Toyota of Troy responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Troy! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2022

Meredith contacts you back LIGHTNING FAST. Super friendly, super helpful, incredibly informative. 10/10 would highly recommend. Give this lady a raise. <3 More

by jen4k2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meredith Langton
Oct 24, 2022 -

Suburban Toyota of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Troy!

August 25, 2022

Peggy Beattie was very patient with me as I looked at multiple vehicles. Thanks Peggy! My experience at Suburban Toyota of Troy (STT) was great EXCEPT they would NOT work with my credit union (Dort Feder More

by amoreyrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret (Peggy) Beattie, Derrick Walker
August 20, 2022

Garrett is awesome. I am currently waiting for him to find a new Rav4 for me. More

by windywallace
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett Golke
Sep 04, 2022 -

Suburban Toyota of Troy responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 11, 2022

The people at this dealership are the most curtious group I have ever dealt with. More

by bsrsc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Basha
Aug 19, 2022 -

Suburban Toyota of Troy responded

We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2022

Awesome Man glad he was able to help us out! Guy goes the extra mile for his customers! Looking forward to our next car from Guy! More

by Nhldrw19
Recommend Dealer
Yes
Employees Worked With
Guy Mulder
Aug 09, 2022 -

Suburban Toyota of Troy responded

Hi! We're so happy we were able to help you out!

July 22, 2022

Lazer was very attentive and worked hard to get me a Tacoma that would meet my needs. Unfortunately, no vehicles were coming in that would work for me. This isn't the fault of Lazer, and I would go back More

by SebastianKwiatkowski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lazer Volaj
Jul 26, 2022 -

Suburban Toyota of Troy responded

We are so happy to read such a great review about Suburban Toyota of Troy!

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