Suburban Toyota of Troy

My 2002 RAV4 had transmission issues consistent with an extended Toyota warranty. I took the vehicle to Suburban for repair and could not have had a better outcome. No hassle over the warranty covera extended Toyota warranty. I took the vehicle to Suburban for repair and could not have had a better outcome. No hassle over the warranty coverage, and when it became clear my vehicle would be out of service for an extended time, Jay arranged a loaner. I appreciate the professional service I received at Suburban Toyota. More

Very accommodating and honest. Answered all of my questions to the best of his ability, and found answers to any questions he didn't know. Went above and beyond to please my family and I. I thoroughl questions to the best of his ability, and found answers to any questions he didn't know. Went above and beyond to please my family and I. I thoroughly enjoyed my experience with this dealership, as well as this dealer. More

My engine light came on on Sunday, went into the dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service dealership on Monday morning with no appointment. Was promptly greeted, was given a ride to work and called within a few hours with Assistant Service Manager Jay Tuttle telling me that he got the repair covered under warranty, saving me about $500. I would never have thought to ask about a warranty, so I cannot tell you how much I appreciate Jay just automatically doing that! Another excellent visit to Suburban Toyota to fix my most wonderful Toyota Rav4! More

Sales employee was very friendly and easy to work with. He was very knowledgeable about the products and was very helpful. I highly recommend this dealership and this sales person to anyone who is thinking He was very knowledgeable about the products and was very helpful. I highly recommend this dealership and this sales person to anyone who is thinking about buying a car. I am fully satisfied with my purchase. More

Very friendly communication and relaxing business environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budge environment. Mr. Steve Roth offered us lots of information on cars and gave us very good advices on choosing the car meeting our needs and our budget. The sale process was smooth and well-organized. We finished all the paper work in a relatively short time. Our experience overall was excellent and highly recommend this dealer. More

Everytime that i have to bring my car in for service I feel its a very nice expierence. The staff is very friendly and makes you feel very comfortable. When i purchased my car in 2005 my salesman was very feel its a very nice expierence. The staff is very friendly and makes you feel very comfortable. When i purchased my car in 2005 my salesman was very nice and professional. I love my car and my next purchase will be a toyota. Thanks agian vicki letcavage More

Jay was enjoyable to work with. He was efficient and helped us find the car we were looking for. Jay set us up with a few test drives, and, frankly, we enjoyed the Camry SE and XLE. Very nice cars. J helped us find the car we were looking for. Jay set us up with a few test drives, and, frankly, we enjoyed the Camry SE and XLE. Very nice cars. Jay's sales manager was friendly and pleasant as well. After deliberation, we decided to purchase Chrysler models primarily based on the lower price point and similar quality of a comparable model. More

Called this dealership to see if they could put me in a used Prius at the price I could afford. They delivered beyond my expectations. The cars body was in pristine shape. It was cleaned and in perfect s used Prius at the price I could afford. They delivered beyond my expectations. The cars body was in pristine shape. It was cleaned and in perfect shape when it was delivered and I love the car. Everyone was helpful and very friendly. I will probably never shop at another dealership after having the red carpet treatment here. More

I was very happy with the service provided by Suburban Toyota. Jay Edwards is a very easy going and accommodating salesperson. Ray is a very thorough business manager, he laid out and explained several o Toyota. Jay Edwards is a very easy going and accommodating salesperson. Ray is a very thorough business manager, he laid out and explained several options available to me, which allowed me to make a well informed decision that was best for me. I would definitely recommend this dealer!!! Jay & Ray, thank you! More

Worked hard and got a great rate for me.... got me in and out fairly quickly. Would consider making the hour and a half drive every time i need a new toyota! Very friendly, even offered to buy me lunch. Stev out fairly quickly. Would consider making the hour and a half drive every time i need a new toyota! Very friendly, even offered to buy me lunch. Steve was honest and open, and ray worked hard for me. More