Suburban Toyota of Troy

I am a return customer of Toyota. My salesman was very personable and very helpful. I appreciated the fact that when he was unsure of anything he was not afraid to admit it and ask someone for the inform personable and very helpful. I appreciated the fact that when he was unsure of anything he was not afraid to admit it and ask someone for the information. I respect a person who can do that. I was treated fairly and respectfully. The whole experience of buying a new automobile was pleasant and relaxed. I would certainly recommend the dealership, Suburban Toyota to others and expecially Terry Morehead. More

My wife and I were exceptionally fortunate to meet our salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally associated with car dealerships. Guy was very knowledgeable, sincere and professional. We had researched all the other car brands in the Corolla category, and it was our intention to visit all the dealerships to see the cars in person. Suburban Toyota was the second dealership we visited, but after receiving such personal attention and getting a terrific deal, our dealershiup visit ended at Suburban. We highly recommend Suburban and especially Guy to everyone interested in a new or used vehicle. It has been less than a week since we have driven our new Toyota, but after numerous car purchases in the past 35 years, I wish I would have bought a Toyota sooner ... we are more than pleased that we chose Toyota! Thanks again Guy for helping us make this decision. Olga and Roland More

I chose the Suburban Dealership because they are one of two Toyota dealerships that subscribes to the Consumer Reports/Zagg that helps you find a fair price. I spoke on the phone with a person named Denn two Toyota dealerships that subscribes to the Consumer Reports/Zagg that helps you find a fair price. I spoke on the phone with a person named Dennis who was friendly and not high pressure. I negotiated with him and arrived at a price for the Toyota Camry before I went there. I had the color, and various extras chosen. The papers were drawn up and the car was ready when I arrived. Dennis was busy when I arrived so I did the paper-signing with a person named Steve. He was very nice to work with, friendly and courteous. The last person we met was Ray who presented the extended warranty options. As with Dennis and Steve he was friendly and courteous. One thing that I would like to add is that the people working in the showroom at Suburban seem to be a happy group. When we were signing and going over the paper transfer we saw them chatting with each other. Usually the service is better from an office where the people working seem to be relaxed and enjoy each others company. It was certainly true at Suburban Toyota. They were also well dressed. It was a good experience from A to Z. More

Jay is the salesman. He has his cell number on his business card and generally answers on the first ring. He was outstanding; informative and not pushy at all. Ray is the business manager and helped business card and generally answers on the first ring. He was outstanding; informative and not pushy at all. Ray is the business manager and helped with the financing. He stayed about an hour past closing to complete the financing on the final day of the Labor Day rebate. Both were good to return phone calls and and answer questions even after the sale. Another agent named Anthony helped on the final day when Jay was out. It was a real team effort in a well managed Dealership. More

I had researched this vehicle both online and by two prior visits to this dealership. When I fainlly decided to buy, although a Level II vehicle instead of a Level III or IV, I was very satisfied with t prior visits to this dealership. When I fainlly decided to buy, although a Level II vehicle instead of a Level III or IV, I was very satisfied with the assistance a price negotiations completed with Michael. More

Jay gave us fast, friendly service. I wanted a Prius and my new car was at the dealer within a few days!!!! Everything was explained throughly and I did not leave with any question unanswered! I would rec my new car was at the dealer within a few days!!!! Everything was explained throughly and I did not leave with any question unanswered! I would recommend this dealer to any family/friend and plan to go back! More

I came into the dealership just to humor my husband, as I was firmly decided on buying the Ford Edge. Well Steve was great to work with. He showed us the RAV 4, but without pressuring us. He let us know abou was firmly decided on buying the Ford Edge. Well Steve was great to work with. He showed us the RAV 4, but without pressuring us. He let us know about the great deal they were having on the 4 WD model. I went to other dealerships but in the end, my practical side kicked in. We came back to close the deal with Steve and I can not be more happier with my purchase. Thanks Steve! More

I have been looking for a Tacoma for about 6 months now. I stopped by and spoke with Steve Roth at surburban Toyota and was impressed with how friendly he was. I hadnt decided on when I wanted to purchase I stopped by and spoke with Steve Roth at surburban Toyota and was impressed with how friendly he was. I hadnt decided on when I wanted to purchase but it was either 2 months or 6 months out, one or the other. He didnt pressure me to buy but was able to make a quite a great offer, that i had to consider. Needless to say I am still undecided as to WHEN I will purchase but I know that when that time comes it will be with Steve and with Suburban Toyota. Thanks for the great shopping experience. Robert Black More

When I asked for a towel to wipe off the water droplets on my car after its wash, the manager, himself, wrung out a towel and actually wiped down my car, himself. It's that kind of treatment that assures a on my car after its wash, the manager, himself, wrung out a towel and actually wiped down my car, himself. It's that kind of treatment that assures a customer for life! Thank you. Phyllis A. Noda, Ed.D. More

Jay Edwards was not pushy and just gave the needed information. The car I bought was in excellend condition. I am not sure how I did on the price because I ended up buying a car that I had never looke information. The car I bought was in excellend condition. I am not sure how I did on the price because I ended up buying a car that I had never looked at before but that had nothing to do with the dealer. More