Sullivan Auto Trading

Worst Used. Ar Buying Experience Purchased a 07 Lexus in May and its August. The car has spent 3.5 weeks in their shop. Yes, they try to make good. But, now it's getting ridiculous Purchased a 07 Lexus in May and its August. The car has spent 3.5 weeks in their shop. Yes, they try to make good. But, now it's getting ridiculous on how many issues have come up. First thing was a oil and transmission leak noticed within 15mins of getting car home. Took in and they said it was power steering pump. So they replaced. Nope...wasn't that. So still leaked and took back and it sat on their lot for a week because they forgot about working on it. Finally the mechanic said he fixed it. So brought home. Two weeks later it was leaking all over again. That mechanic had only used sealant around leaks and didn't fix issues. So then they said all seals needed replaced. Well 2 weeks later, we went and pick up car, there was a huge scratch on front bumper, my change/money was missing from holder. Three CDs were gone. So once again we took back to get bumper painted. Yep, they painted.. Color doesn't match and my parking sensors fell in. My husband looked under car to push sensors in the hole. Well...apparently the body man that put bumper back on. Broke the clips and used yellow painters tape to tape it in place. That didn't last long. Well, yes we aretaking car back in for them to fix that issues. Yes..they have tried to fix the car.. But it's been alight are and I hate the car!! More

Hucksters??? Facts: purchased a 2008 BMW 328i on 5/29/15, for $11,437.04 - 100,826 miles. Since purchase, have spent $3,602.74 to correct major problems with this Facts: purchased a 2008 BMW 328i on 5/29/15, for $11,437.04 - 100,826 miles. Since purchase, have spent $3,602.74 to correct major problems with this car. Most recent repair by the top BMW dealership in Richmond noted the following: "found right rear wheel bearing to be worn out. rotors to be incorrect for vehicle. as well as axle on right rear to be aftermarket as well as ill fitting possibly causing bearing failure. found both output shaft seals to be leaking at rear diff. replaced bearing, axle, rotors and diff seals." Net/net, I believe these guys are hucksters and cannot be trusted - can't prove they are at fault, but seems very strange that all problems would occur just beyond their 30 day/1000 mile warranty. Suggest any purchase from Sullivan be inspected very, very carefully. As for me, I'll loudly and longly advise everyone to avoid these folk. More

Integrity in serious doubt I bought a 2005 Nissan Sentra last year at Sullivan's Auto Trading in Fredericksburg, VA last year. The Carfax report was solid except for a minor fen I bought a 2005 Nissan Sentra last year at Sullivan's Auto Trading in Fredericksburg, VA last year. The Carfax report was solid except for a minor fender bender. The only thing that was a little questionable was that it was short. Over the past year there were many little issues that popped up on it - which isn't the fault of Sullivan's. It had 72,000 miles on it when I bought it and it was easily the best priced car in the area - and I was on a budget. The heat and AC stopped working recently, so I took it to a mechanic and they couldn't figure out the problem. I took it to another one and they also couldn't figure it out and they recommended I trade it in while it was still running because online it seemed to be a common issue in Nissan Sentras and could cause a problem in the long run. The Kelley Blue Book value for Good was ranged from $2,600 - $3,100. When I brought it to the dealership to trade in, the salesman came back with a Carfax report that was significantly longer than the one I had seen through Sullivan's website. This one had much more detail and included a large accident that the car had been in that caused structural damage. This really lowered the value of the car. I am very disappointed in the dishonesty of Sullivans. This ended up costing me about 4,000 dollars and a higher car payment on the new vehicle. I likely would never have even purchased the vehicle at the price I did had I known about this. Sullivan's does have good prices, but I doubt their integrity and therefore I cannot recommend them to anyone! More