Sullivan Auto Trading

These guys full of it. Came from outta state to buy a car. They swore up and down it had no issues. I saw they had good reviews and the uber that drove me there from the tr Came from outta state to buy a car. They swore up and down it had no issues. I saw they had good reviews and the uber that drove me there from the train station said they are good. So i had my guard down. I test drove it and noticed when in sport mode, the car had problems shifting. Mentioned it to them and they all looked at me like i was crazy. They went and drove it and said it was fine. Gave them the benefit of the doubt; shouldnt have. They gave a warranty that conveniently only lasted the amount of miles it took for me to drive it back home. They were hesitant to drop the price when i asked. And here I am with stuck with whatever this repair is just 1 week from purchasing it. They act like they care but they dont. More

Was told vehicle would pass inspection after a multipoint inspection was done then comes back and says oh it needs back brakes , told me my sticker was not being removed since I had a whole month to go but t inspection was done then comes back and says oh it needs back brakes , told me my sticker was not being removed since I had a whole month to go but then puts rejection on it anyway! This place has gone downhill and not just because of this but other issues as well . Liars More

Sales Manager lied about state of VA “mandated” fees. Acted as if he knocked a few hundred off truck, then lied about cost of VA fees. Acted as if he knocked a few hundred off truck, then lied about cost of VA fees. More

These folks are honest, forthright and true to their word. They fixed multiple items on my 2012 Dodge Grand Caravan and honored the warranty on the vehicle; to my surprise, they also addressed extra ite word. They fixed multiple items on my 2012 Dodge Grand Caravan and honored the warranty on the vehicle; to my surprise, they also addressed extra items at no charge, after thoroughly inspecting the vehicle to ensure it was satisfactory for redelivery. Excellent customer-focused service. More

Worse Car Buying Experience... ever. Add $6K for a new transmission driving their product home (part of the "warranty"). Fortunately, word-of-mouth, these reviews and blacklists have more than compensate transmission driving their product home (part of the "warranty"). Fortunately, word-of-mouth, these reviews and blacklists have more than compensated for my unfortunate experience... More

This was the best vehicle buying experience we have ever had at an auto dealer. We got a great vehicle at a fair price, fair deal for our trade, and an overall good experience. The folks at Sullivan were pr had at an auto dealer. We got a great vehicle at a fair price, fair deal for our trade, and an overall good experience. The folks at Sullivan were professional, friendly and honest; none of the games and other xx that you find at most dealers. We will go back to Sullivan when we need another vehicle. More

Owes to top heavy on my car so they couldn't do anything for me. He said that he just could not do anything for me at this time maybe later on. for me. He said that he just could not do anything for me at this time maybe later on. More

If you had a minus 5 stars I’d give them that stay away from this dealer customer service is hands down the worst just my opinion from this dealer customer service is hands down the worst just my opinion More

Great experience here. Bought the car on the internet. They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next day and they fixed that issue as well, to the tune of a $200 part, with no questions asked. Scott and Ken where great. More

Sold me a car with a faulty remote with a promise that they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Cr they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Crap. They don’t care about the customers once they leave the dealership. More