Sullivan Auto Trading
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 94 reviews
Great experience here. Bought the car on the internet. They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next day and they fixed that issue as well, to the tune of a $200 part, with no questions asked. Scott and Ken where great. More
Sold me a car with a faulty remote with a promise that they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Cr they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Crap. They don’t care about the customers once they leave the dealership. More
Had the best experience here! My mom insisted we check out their inventory when I was looking for a truck because she had bought her Lexus (that she still drives) from Mr. Sullivan 8 years ago. Scott help out their inventory when I was looking for a truck because she had bought her Lexus (that she still drives) from Mr. Sullivan 8 years ago. Scott helped me find the perfect truck and was diligent to stay within budget and honest about all the trucks he showed us. We left the truck that we purchased at the shop for a few days for them to buff out some minor paint imperfections, and Scott was super responsive and kept us updated the whole time. He jumped through a lot of hoops to find prices for things we were curious about like a spray in bed liner, tonneau covers, and even got the emissions test done for us since it is required in our county. I got the feeling that I was dealing with very genuine, well meaning people who do their jobs 110%. My mom will be coming back to get a truck for herself! Thank you so much, I love my Silverado! More
I went in with a vehicle in mind and a strict budget i needed to follow. These folks are a no BS group of guys, Salt of the earth. They are upfront, honest, and make things happen. Highly recommend needed to follow. These folks are a no BS group of guys, Salt of the earth. They are upfront, honest, and make things happen. Highly recommend doing business with these folks. I drove in with my old car, and drove home with my new truck in an hour and a half. More
Easy Buying The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involv The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involved made us feel comfortable with an easy transition from sales to finance to leaving the car lot. We were in dire need of reliable transportation and Sullivan Auto Trading, Inc. came through for us. More
Went in to just check out a vehicle. Our salesman Scott was the best car salesman I have ever dealt with. Pleasant, friendly with a sense of humor, which seems to be the norm here. Our salesman Scott was the best car salesman I have ever dealt with. Pleasant, friendly with a sense of humor, which seems to be the norm here. More
Best place around to buy a vehicle. Will, Scott and Austin are the best guys around for your car/truck buying needs. My father bought a truck from Sullivans a few years ago and absolutel Will, Scott and Austin are the best guys around for your car/truck buying needs. My father bought a truck from Sullivans a few years ago and absolutely loved his experience with this dealership not to mention the awesome deal he got on his Tacoma. I bought a Tundra from them yesterday and I could not be happier. If you want a fair price, and when i say fair, they beat everyone's prices on the east coast!! Go to Sullivans and you wont be disappointed. They will make you feel like family and dont pressure you into anything. I'll never go another dealer again! I'd give 10 stars if I could! Thank you guys so much for making my truck buying experience perfect! More
Great place to buy from I just got home from purchasing my new truck and couldn't be happier with it. I had all but given up on buying a used car after having a nightmare of I just got home from purchasing my new truck and couldn't be happier with it. I had all but given up on buying a used car after having a nightmare of an experience at another dealership. Sullivan Auto Trading was completely opposite. They were transparent with pricing and fees and I appreciated that I didn't have to negotiate and wonder if I got the lowest price they would've offered. They also offered good rates with financing, and Austin was informative but not pushy with the warranty. Also to note, the truck was EXACTLY as I expected it to be from the pictures and description online. The staff there was friendly and the customer service is phenomenal. Scott was my salesperson, and was knowledgeable about the vehicle and helpful and quick to respond. I had to wait a bit for service to finish with the truck and was offered a minivan to go to target and shop (big bonus since I already had a babysitter for the afternoon)! I even left my current vehicle there to get new tires and an oil change, can't beat the convenience. If you're shopping for a used car, I would not hesitate to come here! More
Great people to work with! Stress free environment! I had the best car buying experience of all places I have dealt with! They were very friendly, stress free and helped us achieve our goal! They exceed I had the best car buying experience of all places I have dealt with! They were very friendly, stress free and helped us achieve our goal! They exceeded the trade in value that I was given at car max by $1,500 and also sold us the car we bought for about $2,000 below the price we were looking at from car max! The car had a few issues and Sullivan Auto has ya bring the car right in and is taking care of them hassle free! More
Awesome customer service!!! We went out looking at cars on the spur of the moment. We met Scott in the parking lot and he was able to put me in a beautiful 2017 Kia Sorento. I We went out looking at cars on the spur of the moment. We met Scott in the parking lot and he was able to put me in a beautiful 2017 Kia Sorento. I have had foot issues and I needed sometime easier to get into but comfortable, with good gas mileage. I love my new car! They made the process so easy and explained every detail every step of the way. This is the second vehicle my family has purchased from them and we will definitely recommend Scott and the rest of the extremely kind people we met that day! Thank you! More

