Sullivan Brothers Nissan

I was very happy with my entire experience at Sullivan Brothers Nissan from start to finish. I also was looking at a vehicle at Quirk Ford, however that experience was not good at all. Quirk tried to pre Brothers Nissan from start to finish. I also was looking at a vehicle at Quirk Ford, however that experience was not good at all. Quirk tried to pressure me into buying a car for more than I was willing to pay. Sullivan Nissan didn't pressure me in any decision making.I had a lot of negative equity to roll into my vehicle and everyone at Sullivan Brothers Nissan worked out a deal for me that made my payments affordable. My husband and I have now bought two vehicles from Sullivan Brothers Nissan and I can honestly say that I will be a repeat customer for life. More

In June of 2010 I had an excellent experience in my purchase of a new 2010 Altima Hybrid. In July 2011, I received in the mail and "Offer to Purchase" referencing my vehicle by VIN with a very specifi purchase of a new 2010 Altima Hybrid. In July 2011, I received in the mail and "Offer to Purchase" referencing my vehicle by VIN with a very specific price to trade my 2010 for a 2011. I emphasize that this was not an advertisement or one of the usual teaser "checks" dealers send out payable for "up to thousands". It was noted as a very specific offer and "New Vehicle Quote". There was a stipulation of certain mileage and my trade being in excellent condition which it was. After contacting Sullivan's I went down and was presented the usual type of offer, here's what we'll sell you the car for, here's what we will give you for your car. Net to me was $5,000-$6,000. I pointed to the "offer" Sullivan sent me. It specified that subject to the mileage/condition criteria, I could trade up and pay nothing- I would actually receive $222.11. When I attempted to discuss this, Paul Sullivan, the general manager who authorized the mailing pretended to know nothing of it and would not discuss it or even use it as a starting point of negotiation. I contacted Nissan USA to relay my experience and received a call back from a customer service rep who said these mailings are the responsibility of the dealer and they do not get involved in sales deals. He did offer to contact the dealer and attempt to mediate a deal. After several calls over the course of a week, Paul Sullivan never responded to Nissan USA. In their last attempt the rep left a message for Paul to call me directly which he never did. This was the most fraudulent and deceptive mailing I have ever received from a car dealer. Strange way to promote customer retention and loyalty since they managed to completely alienate a formerly very satisfied customer. More

The experience we had when buying our Maxima couldn't have been better, Greg was our salesman. He was very professional, courteous and was able to answer all of our questions about the car. Everyone wa have been better, Greg was our salesman. He was very professional, courteous and was able to answer all of our questions about the car. Everyone was so friendly there, some other random salesperson came over and offered us a bottle of water or coffee while we were waiting for Greg to pull the car up. What was even better was he beat the price of the other dealer we had been to and had a terrible experience. Overall they were great, we were in and out in under 2 hours... I would most certainly recommend Sullivan Brothers to anyone. More

Overall a pleasant experience. Greg was informative and very easy to work with - not the stereotype of a car saleman. Questions were answered. He knew when to step back and let us look and talk - we were n very easy to work with - not the stereotype of a car saleman. Questions were answered. He knew when to step back and let us look and talk - we were never rushed and it felt like it was his job to take care os us. Rest of staff we worked with was also very professional. More

Clearly the best experience I have had buying a car! I would recommend this dealer and Ryan to anyone. The internet sales experience made it possible for me to buy a car while on my "lunch break" from wor would recommend this dealer and Ryan to anyone. The internet sales experience made it possible for me to buy a car while on my "lunch break" from work. The dealership provides a comfortable a friendly environment. Ryan McCluskey proved to be knowledgeable and helpful beyond the call of duty. Again, just a great experience! More

I brought my daughter in to purchase a car from Sullivan Brothers recently. I was very impressed from start to finish with the dealership. They were extremely helpful and professional. They had a great a Brothers recently. I was very impressed from start to finish with the dealership. They were extremely helpful and professional. They had a great approach and I did not feel like I was getting the run around from a sales person. They listened to our needs and put my daughter in the right car without pressure. I would highly recommend this dealership for customer service, great pricing, and quality throughout. More

i called for an appointment ,and they offered to take me right in then . very pleased with the write up process i was offered hot coffee and free internet service while i waited , the service advisor went o right in then . very pleased with the write up process i was offered hot coffee and free internet service while i waited , the service advisor went over my bill with me and set me up with a rewards card . that i will use when i return on my next visit .overall i would rate this dealerships service dept. one of the best iv been to in a long time i will tell my family about it hopefully they will give it a try More

They also offered me a beverage n food! I would refer them to anyone once agian. They also cleaned my car before I picked it up and it smelt so good it mad me love them Evan more. They are also very time them to anyone once agian. They also cleaned my car before I picked it up and it smelt so good it mad me love them Evan more. They are also very time afficiant! I told them a time I needed my car by and that's when I got it! Ian so glad I found them!! Once agian thank you chuck I am so happy with my new car!!! More

Brought my MXK in for oil change, tire rotation etc. Scheduled appointment for 8 a.m. Service advisor wrote up the ticket within 5 minutes of my arrival. While performing the maintenance the service adv Scheduled appointment for 8 a.m. Service advisor wrote up the ticket within 5 minutes of my arrival. While performing the maintenance the service advisor indicated that during their routine check they found a leak in the rear right axle. He indicated that it would take 1 1/2 hours to fix and that it was covered under warranty. I gave them the ok. The oil change, etc and replacement of both rear axle seals was all completed in 2 hours. The dealership offers in their waiting room, wireless internet service, pastry, coffee and USA Today newspapers. I would recomend Sullivan Brothers to a person buying a car and needing maintenance on their car. More