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Sullivan Cadillac

Ocala, FL

4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

July 28, 2023

So far, so good! Great experience purchasing a vehicle from Ronnie Rodriguez. He was professional with no bull! Being a salesperson most of my life, I like people More

by WLLAVAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
Aug 01, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Wendy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 27, 2023

The service appointment went smooth and the problem was fixed within an acceptable timeframe. One of the things I had brought up was not addressed. More

by TOM-STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra?
Jul 28, 2023 -

Sullivan Cadillac responded

Tom, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

July 27, 2023

I'm surprised how long Jamie has been working in service! I get so excited when I come in and she's still there. She was awesome at helping my 911 lost key days before vacation!!!!!!!!! More

by gailpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Matthew
Jul 28, 2023 -

Sullivan Cadillac responded

Gail, thank you for your kind words about Jamie. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Sullivan Cadillac Team

July 26, 2023

From start to finish the whole staff was great! No pressure, no xx. The best automobile buying experience I've had. More

by STEWARTCHAD1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake and Joe mainly but everyone who was around was helpful
Aug 24, 2023 -

Sullivan Cadillac responded

Congratulations on your new vehicle! We're so glad to hear that we could provide you with the best sales experience ever! Please don't hesitate to reach out if you have any questions about your vehicle. Have a great day! Sincerely, The Sullivan Cadillac Team

Aug 25, 2023 -

STEWARTCHAD1970 responded

Thank you

July 25, 2023

Great service . .Staff with professional behavior,making one feels comfortable when dealing ahy service to your car. More

by JENNIFERGGIWA
Recommend Dealer
Yes
Employees Worked With
Jerry, mechanic and Jamie, service rep.
Jul 27, 2023 -

Sullivan Cadillac responded

Thank you for writing this amazing review for our team, Jennifer! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

July 23, 2023

Always a great experience, BOD the sales associate always goes above and beyond what is necessary to get the job done. More

by Jjwilson1733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

July 23, 2023

Excellent experience. Everything was handled professionally and courteously. My car wwas delivered to my home on time and at m y convenience. More

by ROBERTPANICO42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
Jul 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

July 22, 2023

Friendly and timely service. Close to home. Happy so far. Everything was done correctly. Thank you. More

by terimckeon
Recommend Dealer
Yes
Employees Worked With
service
Jul 25, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

July 22, 2023

Jamie was most helpful, as usual. She was quite professional and friendly while taking care of my problem. More

by OMORENO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daigle, Jamie
Jul 25, 2023 -

Sullivan Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

July 20, 2023

This has been the absolute best car experience from the very beginning! The service department is incredible and I am so grateful! More

by ARILIBBY108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service department five stars, John Rollin
Jul 21, 2023 -

Sullivan Cadillac responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Sullivan Cadillac Team

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