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Sullivan Cadillac
Ocala, FL
504 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 504 reviews
May 03, 2024
Great service! Edwin is courteous, pleasant and very through. He takes care of my issues promptly and efficiently. Thank you Edwin for taking such good care of my Edwin is courteous, pleasant and very through. He takes care of my issues promptly and efficiently. Thank you Edwin for taking such good care of my car and me. More
by NONNAGATOR
Verified CustomerEmployees Worked With
Edwin
Helpful May 02, 2024
Absolutely a delight to deal with the staff, kept there word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. More
by CINCYKID65
May 01, 2024
Only reason for the 4, is the quality of product offered for the ceramic coating is subpar at best but made out to seem like a great deal. Our salesman, Bob, was great. Very patient and got us in and out for the ceramic coating is subpar at best but made out to seem like a great deal. Our salesman, Bob, was great. Very patient and got us in and out at our pace. Another salesman, Mike, who didn’t even sell us the car went above and beyond for my kids. My youngest fell and scraped her knees while I was test driving the car I purchased. He gave her a pink toy car to help ease and distract from the pain. I had two other kids and when I returned the next day for my ceramic coating, he gave me two more toy cars for my other children since he didn’t have any more the day before and felt bad that they didn’t get one. The extra mile the staff took to make sure we felt appreciated for our business and not just another customer is why I would be a returning customer and recommend this dealership. More
by RayBald
April 30, 2024
Ronnie was very knowledgeable on the Cadillac that we purchased. Also very personable….No pressure.. purchased. Also very personable….No pressure.. More
by LINDADGARRETT
Employees Worked With
April 29, 2024
During our recent visit to Sullivan Cadillac to explore a new vehicle, we arrived well-prepared with extensive research and a clear understanding of what we were looking for, including the specific car mod a new vehicle, we arrived well-prepared with extensive research and a clear understanding of what we were looking for, including the specific car model, pricing expectations, and trade-in preferences. Reece, our dedicated sales representative, surpassed our expectations with his exemplary service. Notably, Reece adeptly avoided the common upselling tactics often encountered with car salesmen, prioritizing our needs throughout the process. His attentive listening and commitment to fulfilling our requests ensured a seamless experience from start to finish. Without hesitation, I highly recommend seeking out Reece at Sullivan Cadillac for a superior car-buying journey characterized by professionalism and personalized attention to detail. More
by jenniferburkert
Employees Worked With
April 29, 2024
First class service. Provided transportation home and then delivered my car. Service Agent and staff were courteous and accommodating. Great experience. Provided transportation home and then delivered my car. Service Agent and staff were courteous and accommodating. Great experience. More
by kmomoran
Employees Worked With
Edward, service agent. Nick, customer service
April 28, 2024
Nice showroom, many amenities, clean restrooms. Everyone seemed very nice. Need better printers and WiFi. Everyone seemed very nice. Need better printers and WiFi. More
by cjctm1959
Employees Worked With
April 26, 2024
Mike and Daniel made the process extremely easy and pleasant. They, gave me invaluable direction and assistance. pleasant. They, gave me invaluable direction and assistance. More
by RE Broker
April 26, 2024
One of the best experiences buying car I have had no pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here More
by bdr611
