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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,266 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,266 reviews

November 11, 2026

I was very pleased at the way we were treated and how quickly everything was completed. We are taking back my Cadillac tomorrow for treatment to protect the car. I am looking forward to owning the vehicl More

by khkline56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you were pleased with the service you received at Sullivan Cadillac and that everything was completed quickly. It’s great to know you’re taking your Cadillac back for protection treatment—we’re sure you’ll enjoy owning it for a long time. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

November 10, 2026

Scheduled appointment online with no issues. Sullivan gave us plenty of notice when service was due More

by andrewnoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Szlachetka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

Sullivan Cadillac responded

Thank you, Andrew! We appreciate your feedback about your seamless online appointment experience and our timely service notifications. It's our goal at Sullivan Cadillac to provide excellent service, and we're glad to hear we met your expectations. Looking forward to seeing you again! Sincerely, The Sullivan Cadillac Team

November 10, 2026

We had a great experience with “Timmy” for the 2025 Lincoln navigator purchase .knowledgeable, never pushy, and answered every question honestly. Enoch assisted as with pricing was transparent, and t More

by Koki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Koki! We’re thrilled to hear that you had a great experience with Timmy during your purchase of the 2025 Lincoln Navigator. It’s fantastic that he was knowledgeable and accommodating, and that Enoch provided transparent pricing and efficient paperwork. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

November 08, 2026

I wanted to wait on the repairs for another time and had to wait a long time for my car to be brought to me. Also Stefani was very rude More

by TARQUINJP
Recommend Dealer
No
Employees Worked With
Estefania Adaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Nov 09, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the wait time for your vehicle and the interaction you had with our staff. Your feedback is valuable and helps us improve our service. Please feel free to reach out to Sullivan Cadillac directly to discuss your concerns and ensure a better experience in the future. Your satisfaction is our priority, and our team aims to improve continuously to serve you better. Sincerely, The Sullivan Cadillac Team

November 07, 2026

The dealership is clean and the staff are friendly and helpful. Our service and recalls were handled quickly. Overall a positive experience More

by BETHANY.ZORBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Szlachetka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 08, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Bethany! We’re happy to hear you had a positive experience at Sullivan Cadillac and that our staff was able to assist you efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 06, 2026

Adaro was very helpful in directing me how to proceed from a breakdown and steps how to get tow via OnStar which I had not subscribed to, hence did not realize that they would assist in an emergency. Ma More

by dmccoy921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician, Chuck? there may have been others. I believe John S in Service actually drove me home.
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Nov 06, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Adaro was able to assist you during your breakdown and provide the necessary guidance. At Sullivan Cadillac, our team always strives to make difficult situations as smooth as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 03, 2026

My husband, John and I bought an XT5 at SULLIVAN CADILLAC. Everyone was so friendly and kind. Erik, was a NO pressure salesman, with patience, so helpful and knowledgable. John in service was on More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Patti! We are pleased to hear that you and John had such a positive experience while purchasing your Cadillac XT5 at Sullivan Cadillac. It's great to know that Erik and John provided you with the friendly and knowledgeable service we strive for. We appreciate your kind words and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

November 01, 2026

Tim Phillips was the associate who helped us with the truck we were looking for. Great experience. Also Richard Gruber General manager is a great asset to this dealership. Thanks to both of you. More

by CINDYCHASTAIN53@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Cindy! We’re thrilled to hear that you had a great experience with Tim and Richard at Sullivan Cadillac. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

November 01, 2026

Tim was excellent in helping us. We told him what we wanted and within 15 minutes we found exactly what we wanted. Tim is very experienced with all the vehicles on the lot. We had an More

by CINDYCHASTAIN53@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Cindy! We're thrilled to hear that you had an amazing experience at Sullivan Cadillac and that Tim was able to assist you in finding exactly what you wanted. We appreciate your kind words and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 01, 2026

Always a great service experience. Its starts with your initial call to set up service. Always professional. It gets better from there More

by INGRILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 01, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the service experience at Sullivan Cadillac. We're glad to hear that our team made a positive impression from your initial call and throughout your visit. We look forward to serving you again next time! Sincerely, The Sullivan Cadillac Team

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