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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,186 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,186 reviews

September 08, 2026

I worked with Chris to buy my new XT5. He was amazing!! Not to mention he gave me a great deal. He took the time to go over everything with me and made me happy to give him my business. Hi More

by jtloren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Fredericks
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September 07, 2026

The service advisor a understood the problem and the mechanic corrected the issue within 3 hours. More

by ArchS
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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Sep 07, 2026 -

Sullivan Cadillac responded

Thank you for your positive feedback! We’re glad to hear that our service advisor understood your concerns and that our mechanic was able to resolve the issue promptly. At Sullivan Cadillac, we strive for efficiency and quality in our service. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

September 06, 2026

In and out, great service! Let me know exactly what we were doing the whole time. Will be back for sure! More

by Koreyhanchar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Korey! We’re thrilled to hear that you had a great experience with us at Sullivan Cadillac. It’s our priority to keep our customers informed and satisfied. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team

September 05, 2026

Very Professional T’s where crossed I’s dotted and the execution was flawless. I’m grateful for people like her and the people that Sullivan Cadillac they did a wonderful job thank you all of you More

by mctkranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you had a flawless experience at Sullivan Cadillac. Our team takes pride in providing professional service, and we appreciate your gratitude. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 04, 2026

Timmy was a Phenomenal Salesperson to meet and work with! !! Exceptional!! Was a wealth of knowledge and information when I was purchasing my first Cadillac!!! The finance Manager Enoch made the experience More

by dawnlazzari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Dawn! We're thrilled to hear that Timmy and Enoch provided you with such an exceptional experience while purchasing your first Cadillac. At Sullivan Cadillac, we strive to make every visit memorable, and it's fantastic to know that we achieved that for you. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new Cadillac! Sincerely, The Sullivan Cadillac Team

September 04, 2026

Stefanie was so attentive. I came in with a dead battery, having been jumped by AAA right before arriving at the dealership with no appointment. She was able to not only get me More

by DANIELLEDOBRATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Danielle! We’re thrilled to hear that Stefanie was attentive and able to assist you with your battery replacement, oil change, and safety recall all in one visit. It’s great to know that she kept you informed about the upcoming tire special as well. We appreciate your kind words and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

September 01, 2026

I was only given 1 set on key and 1 fob. Not very happy about that. More

by kmcgill8km
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Enoch Mikell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand how receiving only one set of keys and one fob can be frustrating. Your feedback is valuable, and we encourage you to reach out to us directly at Sullivan Cadillac so we can discuss your concerns and find a suitable solution. We appreciate your input and hope to serve you better in the future. Sincerely, The Sullivan Cadillac Team

August 31, 2026

Tim was the only salesman that flagged me down after passing 3 others in lot Tim was standing in front of the show room asked if he could help 👍 More

by lipirasr64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Tim flagged you down and provided you with exceptional service during your visit to Sullivan Cadillac. We appreciate you taking the time to share your experience and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

August 31, 2026

Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait. More

by FARMDEE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear you appreciated our communication regarding your car’s needs. At Sullivan Cadillac, our team strives to empower our customers with the information they need to make informed decisions. We look forward to seeing you again for any future services! Sincerely, The Sullivan Cadillac Team

August 29, 2026

Robert Thomas III was a great sales agent for us during our 2024 Chrysler Pacifica purchase, recently. More

by dandz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 30, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We're glad to hear that Robert provided you with excellent service during your purchase of the 2024 Chrysler Pacifica at Sullivan Cadillac. Our team strives to make every experience a great one. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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