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Sullivan Cadillac - Service Center

Ocala, FL

4.5
477 Reviews

477 Reviews of Sullivan Cadillac - Service Center

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September 06, 2023

Love this dealership they are the best. My 2019 Cadillac has been trouble free.. They are truly great dt More

by doris.houghtaling
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 08, 2023 -

Sullivan Cadillac responded

Doris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sullivan Cadillac Team

September 06, 2023

Very quick and reliable service. Courteous employees and let’s you know if you need to service your vehicle for other ongoing issues to be on the lookout for. More

by FRETJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Sep 08, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 03, 2023

The service department away works hard to give a superior customer experience and they do not disappoint! More

by LMAYFIELD2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Dennis
Sep 05, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

September 02, 2023

Always very professional goes out of there way to help gets service done timely matter More

by cjchrist2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Tucker
Sep 05, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

September 02, 2023

I had my oil changed they were very efficient. I was out in no time. More

by GOODDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 05, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

August 30, 2023

Jaime was great per usual; very helpful and kept me informed every step of the way More

by RICKKARR2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME DAIGLE
Aug 31, 2023 -

Sullivan Cadillac responded

Rick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Sullivan Cadillac and our customers. Hope to see you again soon! Sincerely, The Sullivan Cadillac Team

August 26, 2023

Always helpful when need someone to talk to Bob is always there to get me to the correct person . More

by Jjwilson1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

August 26, 2023

Much better service than I received in a previous experience 10 years ago. Continue the good work. More

by HETZELLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

August 26, 2023

GREAT tire install, ,,and it was put on,,tread in correct direction....thxs,,DDP,,,PS give Jamie a raise,, More

by DENNNIS1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Aug 29, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Dennis! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

August 25, 2023

Service was quick. Waiting room was comfortable. Communication was great. I’d prefer to be asked if I want the car washed. I just had it washed prior to the service More

by thomas.g.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra - five stars
Aug 28, 2023 -

Sullivan Cadillac responded

Thomas, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

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