Sullivan Motor Company Inc
Mesa, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 310 reviews
George was professional, prompt, and no-pressure. . Was looking for a BMW i3 which would be our first full electric car George quickly got me detailed pictures and car background, as well as answere . Was looking for a BMW i3 which would be our first full electric car George quickly got me detailed pictures and car background, as well as answered all the questions I could think of. The test drive was zero pressure, and he gave me time to do my research before buying the car. Transaction was simple and smooth. Would definitely buy from again.. -Mark M More
**Extremely Disappointing Experience from Sales to Service** Our experience with this dealership was frustrating from beginning to end. I highly recommend doing a *very* thorough inspection of any Service** Our experience with this dealership was frustrating from beginning to end. I highly recommend doing a *very* thorough inspection of any vehicle — inside, outside, and even underneath — before finalizing anything. Be cautious: our salesperson was less than transparent, going so far as to leave the keys in the car instead of handing them over, only for us to discover there was no key fob included. The service department is severely backed up. If you need repairs, be prepared to wait weeks — and don't assume it'll be fixed right the first time. We had to return our vehicle three weeks later to address issues that should've been resolved initially. We were promised a *new* radio head unit, but were instead given a *used* one with fewer features than what we originally had. After repeated attempts to resolve the issue, I asked to speak with the manager who oversees both sales and service. Instead, I was handed off to the sales manager, who said he would pass along the message and that “Mike” (the overall manager) would call me the next day. I’m still waiting to hear from Mike. **Lesson learned. Be careful, ask questions, and document everything.** More
If i can leave no stars I would , let me start out with the vehicles they sell at this dealership look good from the outside inside but the motors are bad second case of a vehicle that I bought from here w the vehicles they sell at this dealership look good from the outside inside but the motors are bad second case of a vehicle that I bought from here where the vehicle has issues one vehicle a transmission, second vehicle belonging to my son the motor goes out after only having it for 6 months he maintenance every time it needed. But here’s the kicker one of the saleman after i trusted him we have friendship from high school, advised me to get a warranty knowing the company wasn’t gonna fix it because the incident happened and they told Me to get a warranty. So my son waited another 2 months and a half with no car now i have Sullivan Motors calling to pick it up their service lot. Because Dan no longer works there told me to leave it there till i find a motor so they can fix so Dan doesn’t work there anymore whoever is in charge wants the car out of there because they cant make money of fixing it .This is the last time i buy a vehicle from them and please dont buy from them. More
JUST GOT ONE OF MY FAVORITE CARS WITH JAMES . H. HE REALLY TOOK CARE OF ME ,HE’S HONEST AND REALISTIC AND NOT JUST LOOKING TO GET A SALE.I WILL DEFINITELY RECOMMEND HIM TO ANYONE LOOKING TO PURCH H. HE REALLY TOOK CARE OF ME ,HE’S HONEST AND REALISTIC AND NOT JUST LOOKING TO GET A SALE.I WILL DEFINITELY RECOMMEND HIM TO ANYONE LOOKING TO PURCHASE THIER NEXT VEHICLE. More
Do not shop here unless you want to be ghosted after the ink is dry on the sale. Been calling and emailing for a month with no response. If you do end up here, avoid Ivan in Finance. He'll sell you a warran ink is dry on the sale. Been calling and emailing for a month with no response. If you do end up here, avoid Ivan in Finance. He'll sell you a warranty he knows nothing about and tell you it covers everything More



