Sullivan Motor Company Inc

I dealt with Jeff and he did EVERYTHING he could for me! This was a great experience from start to sale! This was a great experience from start to sale! More

Very responsive Juan was very helpful and friendly Juan provided all the information we asked for very quickly provided all the information we asked for very quickly More

Daniel was our salesman, he was caring, attentive and worked hard to fulfill our needs! We were treated kindly and had a very good experience!! worked hard to fulfill our needs! We were treated kindly and had a very good experience!! More

Horrible customer service shady practices wouldn’t trust these guys. Bought a truck tire went flat the first day alternator went out and had to replace spark plugs all pretty easy stuff a dealership sho these guys. Bought a truck tire went flat the first day alternator went out and had to replace spark plugs all pretty easy stuff a dealership should do before selling a car More

Purchased a 2015 nissan murano at the very beginning of april 2026. Transmission went out 3 weeks after, brought it in. It has been 6 weeks and no returned phone calls from ahmad, lisa, tony, jose, kitt april 2026. Transmission went out 3 weeks after, brought it in. It has been 6 weeks and no returned phone calls from ahmad, lisa, tony, jose, kitty anyone. They ran me around for 3 hours telling me i needed "loaner car coverage" in order to drive off with the unserviced kia soul. That coverage does not exist and the office manager Lisa and the other lady could not give me 1 insurance company that provides the coverage. She sat there and reconfirmed full coverage definitions and pretended all of a sudden i met the compliance. They dangled the keys at me. They told me 3 weeks ago the new transmission was getting put in. Tony says creepy and unhelpful men have been there for 30 years. juan whatever his name is , 1 of the many short old fat men there, asked to take me on a date both times i unfortunately went there. The whole office sat and watched me try to get insurance that doesnt exist for hours. Next step is to go to local media and leaving room for the wrath of God amen. More

George was professional, prompt, and no-pressure. . Was looking for a BMW i3 which would be our first full electric car George quickly got me detailed pictures and car background, as well as answere . Was looking for a BMW i3 which would be our first full electric car George quickly got me detailed pictures and car background, as well as answered all the questions I could think of. The test drive was zero pressure, and he gave me time to do my research before buying the car. Transaction was simple and smooth. Would definitely buy from again.. -Mark M More

We had a great experience at the dealership! We are going to enjoy our vehicle! We are going to enjoy our vehicle! More

Worked with Demarea Hunter, he got me fair trade value and a good deal on a 15 GMC Terrain Will deathly sent him some customers… and a good deal on a 15 GMC Terrain Will deathly sent him some customers… More

Worked with Demarea Hunter, he got me fair trade value and a good deal on a 15 GMC Terrain. Will definitely send him so customers. and a good deal on a 15 GMC Terrain. Will definitely send him so customers. More

**Extremely Disappointing Experience from Sales to Service** Our experience with this dealership was frustrating from beginning to end. I highly recommend doing a *very* thorough inspection of any Service** Our experience with this dealership was frustrating from beginning to end. I highly recommend doing a *very* thorough inspection of any vehicle — inside, outside, and even underneath — before finalizing anything. Be cautious: our salesperson was less than transparent, going so far as to leave the keys in the car instead of handing them over, only for us to discover there was no key fob included. The service department is severely backed up. If you need repairs, be prepared to wait weeks — and don't assume it'll be fixed right the first time. We had to return our vehicle three weeks later to address issues that should've been resolved initially. We were promised a *new* radio head unit, but were instead given a *used* one with fewer features than what we originally had. After repeated attempts to resolve the issue, I asked to speak with the manager who oversees both sales and service. Instead, I was handed off to the sales manager, who said he would pass along the message and that “Mike” (the overall manager) would call me the next day. I’m still waiting to hear from Mike. **Lesson learned. Be careful, ask questions, and document everything.** More