
Sullivan Motor Company Inc
Mesa, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 308 reviews
Let me just start with my TL:DR; I loved the experience i had when shopping with this company. They treated me very well and showed me everything within my budget and what i was looking for. Now for the l had when shopping with this company. They treated me very well and showed me everything within my budget and what i was looking for. Now for the long mushy part. NANO. "The King" Nano, was one of the best upfront salesmen I've ever delt with. My truck buying experience wasn't just a 1 day endeavor. I was shopping for weeks before i even came into SMC. Nano approached me in a very friendly manor and read my demeanor. The way he talked about pricing and its all about what i want. There was no pressure when i gave him a very wide price range to hit the top of the range. He showed me everything he could in the price range, even if it wasn't what i was looking for, he knew the more he showed me the more i could explain what i needed/wanted. When showing at the top of my price point he listened to my concerns, when showing at the bottom of my price points he listened to my needs. We eventually ended up on the perfect truck for me and my family. He is no push over during negotiations but he is a human and wants to make a sale as much as you want to make a deal. Come at him with honestly, transparency, and respect and i promise you, you will get NOTHING but that in return. Thank you Nano! Part duex: Ms. May over in the maintenance/repair department. She made sure every question i had about the truck, every concern i had, every single small neurotic thing i needed was taken care of. Not only did she do all this, she did it with a smile and REAL customer service. Not the BS you see in retail chains where they are super fake and nice to your face. She was real and had real answers and real responses. Part of my purchase was getting maintenance afterword for some upgrades. She was in constant communication with me and made sure i was taken care of every step of the way. She is an important part of the team at SMC and she was intrigue to making my purchase experience one of the best i have ever had. Thank you so much!!! 3. SMC was one of the best sales companies i have ever dealt with. I went to over 30 dealerships and drove over 100 trucks in the process of finding this perfect truck for me. 12/10 would recommend. If you are having ANY DOUBTS/concerns ANYTHING, be up front with them. Tell them hey man this is scarry, i promise you will be met with open arms and they will help you through the process. They care more about MAKING SURE YOU ARE HAPPY than then do a sale. They will make sure you are taken care of in a non pressuring way. More
Highly recommend derrik, hes a good & kind person, helped us out when no one else did. Im happy with the outcome! My 2nd car purchase here at Sullivan. Again highly recommend him for his outstanding service us out when no one else did. Im happy with the outcome! My 2nd car purchase here at Sullivan. Again highly recommend him for his outstanding service he provided us with! More
Bought my dream Jeep at a steal of a price. My salesman John was in no hurry and showed me everything they had, and everything they could get for me. Tommy the finance manager was great too. I My salesman John was in no hurry and showed me everything they had, and everything they could get for me. Tommy the finance manager was great too. I got a good interest rate with poor credit. Everyone was awesome. Ill be back when I need another vehicle. More
With all the high pressure salesmen out there, what a pleasant surprise to meet Jerome. He was friendly, knowledgeable and professional. He was genuinely concerned in finding us the best vehicle in our p pleasant surprise to meet Jerome. He was friendly, knowledgeable and professional. He was genuinely concerned in finding us the best vehicle in our price point. He spent many hours with us looking for the right car. I would highly recommend him to anyone needing his services, for new or used cars. Thanks Jerome We will be back again soon More
Very unprofessional and immature sales representative (George Nano) - what a joke. If they can't even be polite to potential customers, there's no chance I would consider giving them my business. (George Nano) - what a joke. If they can't even be polite to potential customers, there's no chance I would consider giving them my business. More