Sullivan Motor Company Inc

I am extremely happy with my purchase I recently purchased a 2006 Jeep TJ from James at your dealership. I had found the Jeep on the website, and when I called, was connected with James I recently purchased a 2006 Jeep TJ from James at your dealership. I had found the Jeep on the website, and when I called, was connected with James. He was very thorough and describing it to , with close attention after walking me through the process of buying quote sight unseen sight unseen, he continually followed up with me through courtesy calls, and was friendly and helpful in the negotiation process.he even did a virtual test drive to assure me that it was as represented. I am extremely happy with my purchase through James and sullivan motor co... And would recommend them to anyone that was considering a vehicle purchase. John Jenkinson More

Great! I have bad credit and even with that they helped my wife and I get a vehicle she loves. There were some issues with car we wanted and Matt jumped rig I have bad credit and even with that they helped my wife and I get a vehicle she loves. There were some issues with car we wanted and Matt jumped right on it and made sure they were taken care of. Just because of my credit Matt didn't give up and immediately laid out our options no bs just straight to the point which I loved I don't need the run around and I recommend this place to anyone and highly recommend you speak to Matt. More

Customer Service Went Above & Beyond What Would be Expected I've had previous bad experiences with purchasing a vehicle. Scott's efforts at customer service went above and beyond what would be expected of a sal I've had previous bad experiences with purchasing a vehicle. Scott's efforts at customer service went above and beyond what would be expected of a salesman. Paper work remains to be completed but I have expectations that this will be accomplished with no less quality of customer service. More

We went to this dealer for a MAZDA5 and we test drove it and loved it. We weren't going to have the money to put down on it for a few days because we were waiting for our taxes. We were told that we needed and loved it. We weren't going to have the money to put down on it for a few days because we were waiting for our taxes. We were told that we needed to sign a contract in order to make sure they didn't sell the car. Low and below when we called a few days later to get it they had sold it anyways. They said that without money down they are free to sell it but yet I have no idea why I needed to sign the contract then. Also beware that this dealer has an F rating with the Better Business Bureau. Buyer Beware! More

Max at Sullivan Motor Company was very polite and helpful. I will definitely be back for my car purchases in the future. I highly recommend this dealership. helpful. I will definitely be back for my car purchases in the future. I highly recommend this dealership. More

WORST EXPERIENCE. Like others I made the mistake of inquiring about a vehicle the advertised on the internet. I also made the mistake of not checking the BBB rating prior to contact. After I seen the inquiring about a vehicle the advertised on the internet. I also made the mistake of not checking the BBB rating prior to contact. After I seen the ratings and complaints, I contacted the BOY that I had spoken with and told him I was no longer interested doing ANY business, and infact talked to the finanace manager Mike Simmons and told him the same thing! His reply was "23 complaints is not bad"! In what world? regardless. received another 5 calls from other sales guys. Left a message for general manager Dewayne, still kept receiving calls. blocked the cell phone calls and receive calls from other sales guys! What idiots. Do they think being unorganized is professional. Or persistance is enduring? What a joke. Seriously that can't think that being annoying is going to make ANYONE want to do business with them? More

Horrible service! Paid to do a job they really didn't do ! Called to complain management wasn't helpful no refund or ever a offer to come back and have the problem fixed! Filed a complaint with the BBB w do ! Called to complain management wasn't helpful no refund or ever a offer to come back and have the problem fixed! Filed a complaint with the BBB want to let the public know to stay far away from here they are a complete waste of money!! More

I had to pay the registration fee of $175 at the time of the sale, but Sullivan's kept the money and did not send it on to the DMV. As a result, I had to pay another $175 to get my tags at my local DMV. S the sale, but Sullivan's kept the money and did not send it on to the DMV. As a result, I had to pay another $175 to get my tags at my local DMV. Sullivan's finance dept. said they would mail me a check, but they never did. I have called them multiple times with no call back from them. I had to file a complaint with the BBB. More