Back

Sulphur Springs Chrysler Dodge Jeep RAM

Sulphur Springs, TX

4.4
307 Reviews

1505 Industrial Dr W

Sulphur Springs, TX

75482

Directions

By Type

307 Reviews of Sulphur Springs Chrysler Dodge Jeep RAM

November 28, 2024

Jeremy was absolutely wonderful! This was my first time buying a car from a dealership and y’all made the experience so pleasant. Thank you so much!! More

by Paula.jenkins5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson, Paul Hyland
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, we hope that you absolutely love it! Thank you so much for such an awesome review! We appreciate you!

November 27, 2024

I love my new jeep. Great buying experience Will refer all my friends to Jeremy! More

by Bolin2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Nottingham, Melissa Nottingham, Jeremy Nelson, Paul Hyland
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

We are so glad that you love your new jeep!! Congratulations! Thank you so much for taking the time to leave us a review and referring us to friends!!

November 24, 2024

Absolutely amazing! Our family has been getting our cars here for years and we’re glad to do business here over anywhere else! More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Battreall, Bob Boynton, Paul Hyland, Ian Phillips
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

We are very grateful for you being such a loyal customer! Thank you so much for the awesome review! We hope to see you again soon!

November 23, 2024

Went into the dealership not expecting to get a vehicle. But left there happy and with something my entire family will be safe in. More

by Oneandonly_2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Boynton
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle - We hope that you absolutely love it!! Please let us know if you need anything! Thank you very much for such awesome feedback!

November 16, 2024

Very professional in the service, and sales. Everyone was caring and made me feeling comfortable. Will recommend them to everyone More

by Cathy Boboescu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember them all but they were great , Brian Seely, Ashley Porter, Scott Nottingham, Shawn Battreall, Kevin Caire, Jeremy Nelson, Bo Bratton, Jack Jones, Ian Phillips, Sierra Seely
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for choosing us and for leaving us such an awesome review! We appreciate the recommendations so much! Please let us know if you need anything and we hope to see you again soon!

November 16, 2024

I had a great experience with the dealership. They gave me a great deal on my old car and got me in one that feels just right for my family. More

by jacobvoyles13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Battreall, Bob Boynton, Bo Bratton
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us such a great review! Congratulations on your new vehicle! Please let us know if you need anything!

November 12, 2024

Easy deal … done quick with professional folks . Will buy from them again. Thank you all. More

by Colelandreth23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Battreall, Jeremy Nelson, Paul Hyland
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle!! Please let us know if you need anything! Thank you very much for leaving us feedback, we appreciate it!!

November 11, 2024

Going to this dealership was the best choice the people are very helpful and Jemey new how the business ran and help me with my questions More

by Hyattbrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Battreall, Jeremy Nelson
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle! We hope that you love it!! Thank you very much for leaving us such awesome feedback! We hope to see you again soon!

November 11, 2024

Out with the old, in with the new! So thankful for a husband who always keeps us riding in style and comfort. Excited to hit the road in our new 2024 Dodge Durango R/T HEMI—feeling ble More

by Dustie and Joseph Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Battreall, Jeremy Nelson
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave us feedback! Congratulations on your new vehicle! We appreciate you!

October 17, 2024

I was told Chrysler would refund my rental. That is not true. They might for a recall and only $30 a day. I waited more than a year for a loaner which I still did not get even having bought th More

by andybsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Porter
Dec 13, 2024 -

Sulphur Springs Chrysler Dodge Jeep RAM responded

Mr. Smith, my name is Melissa Nottingham, I have been looking into what happened during your visit to us. I spoke with Kane, our service manager. He told me that he did inform you that Chrysler would pay towards a rental car while your vehicle was being worked on here. Your vehicle was brought in on Monday 10/7/24 and was supposed to stay with us until at least 10/14/24 because we had your vehicle scheduled for the rust repairs on 10/11/24 and we also had to wait for your new center console to arrive. While your vehicle was here, it not only had an oil change and tire rotation, but the entire center console was completely changed out (under warranty) which is why there was grease in the vehicle as it is a very considerable job. Usually, we detail the vehicle thoroughly before giving it back to the customer, but we did not have time to complete the detail because you called and needed it back immediately that Friday (10/11/24). I am so sorry that there was grease in your vehicle and that we were not given the time to clean it before it got back to you. As for the service loaners, that is a courtesy that we extend to the customers, that we are not reimbursed by the customers for, and they are always in short supply. I am very sorry to hear that you waited that long for a service loaner and the service advisor that you were working with is no longer employed here. Again, I am very sorry that we did not have a loaner vehicle available for you, that we were not given to opportunity to detail your vehicle, and you received it back in sub-standard condition. If there is anything else that you would like to cover that we have not here, please reach out to me at melissa@ssdodge.com. Thank you for your time.

Dec 13, 2024 -

andybsmith responded

Ma'am, No My vehicle was only supposed to be in a week as I had to rent a car. I told the folks in service that, and Enterprise both picked me up and dropped me off-- so it was known. Yes, it was dropped off on Monday 10/7/24 but was to be ready by end of week. Not 7 business days, not minus holidays, excluding weekends or any other semantic. So as scheduled, I reserved a car for 5 days, because 5 days was what could have been needed. The van was still sitting waiting to leave sometime Friday night or saturday morning. Was the body shop going to do al the work they saturday afternoon to have it ready monday morning? They had all week to work on it. The irk to all of this is I was on a list for over a YEAR only to have this happen.

2
...