Summerville Ford

Received a $1,300 repair bill for a known/ bulletined part failure 3 months after buying a certified Lincoln Aviator with ~2,500 miles on it. This part fails after tens of thousands of miles and is offic part failure 3 months after buying a certified Lincoln Aviator with ~2,500 miles on it. This part fails after tens of thousands of miles and is officially documented as a defect. They wouldn’t cover any part of the bill while the vehicle sat for 7 days at the Walmart Auto Center before we got a diagnosis back. They also returned the vehicle back with ~1/4-tank less gas than when we dropped it off. Low-mileage car, known failing part, no coverage, long waits, less fuel on return. Unreliable dealer. More

I have been going back for service on my 2021 F150 because they get it in and make it easy. they dont try and sell me anything just provide info and service. great service department because they get it in and make it easy. they dont try and sell me anything just provide info and service. great service department More

I really appreciate the way the service department operates. They show respect for both customers and their vehicles. Watching the way they conduct each process, reinforces my confidence knowing my ve operates. They show respect for both customers and their vehicles. Watching the way they conduct each process, reinforces my confidence knowing my vehicle will be fixed properly. I've compared prices with other auto service centers, and yes, there may be a price difference, but it is truly insignificant when comes to my peace of mind. I can understand effective leadership, highly trained team members, and cutting edge equipment costs more. It's a small price I'll gladly pay during a time, where customer and employee satisfaction is non-existent. More

The price is the service advisor had given me was way over cost got two different estimates same problem $400 difference in price over cost got two different estimates same problem $400 difference in price More

Consistently good service and professional staff, with repairs usually done quickly and efficiently. I’ve been using them since 2014 with great results! repairs usually done quickly and efficiently. I’ve been using them since 2014 with great results! More

I worked with Courtney in purchasing my 2023 BMW. I've never had such a great experience with a car salesperson. She was kind, thorough, conscientious and honest! I can't recommend her enough. Also I've never had such a great experience with a car salesperson. She was kind, thorough, conscientious and honest! I can't recommend her enough. Also a shout out to Johnny, the finance person at Summerville Ford. He was knowledgeable about BMW's, which was very helpful and just an overall pleasure to work with. This team is a 10 out of 10. Go to Summerville Ford for your next vehicle purchase and ask for Courtney. You'll be glad that you did! More

Andrew was fantastic to work with. He seemed very honest about things. I felt really comfortable with him and not like he was trying to pressure me into anything. Overall, a good exper He seemed very honest about things. I felt really comfortable with him and not like he was trying to pressure me into anything. Overall, a good experience buying a car from him and from Summerville Fors. . More

I worked with Andre and Sean while purchasing my vehicle and they were excellent to deal with. and they were excellent to deal with. More

They had good inventory; knowledgeable and friendly sales rep. We had a great experience here. rep. We had a great experience here. More

The team at Summerville Ford was extremely helpful and attentive of our needs through the entire buying process spanning initial interest and eventually to a purchase of a new car. Teresa and Brittany hel attentive of our needs through the entire buying process spanning initial interest and eventually to a purchase of a new car. Teresa and Brittany helped finish what we had started with Elvis and continued on with others on the team including Duffy and Johnny. Definitely a wonderful experience throughout and we thank you and will be back! More