Summit Place Kia - Service Center

My car had NO problems in the two years I owned it prior to taking it to Summit Place Kia in waterford. Two and a half months ago I had a wheel bearing break as well as a tierod. Since then it has been noth to taking it to Summit Place Kia in waterford. Two and a half months ago I had a wheel bearing break as well as a tierod. Since then it has been nothing but problems! Check engine light on for 7 weeks they couldn't determin why, and would need to keep the vehicle for weeks at a time. They would replace one or two parts and the light would continue to show up after each visit. Finally I have been check engine light free for a day and the Speedometer and Odometer stop working, the car is under warranty. I called to find out if they could get us a loaner which they said they would, we show up and they say hold on a minute we will see if we can fix it quickly and get you out of here. After 45 minutes they tell us "operator error" apparently joking....okay?? They ordered the part and said it could be a few days, and sent us back out in the defective vehicle.. This is ILLEGAL to drive....seriously I wish I had never visited this dealership it has been nothing but problematic. More

This is the worst dealership ever! Bought the car there and have had nothing but problems. Owner LaLonde is very arrogant and rude and service manager Bowden is the same. Neither will take responsibility f and have had nothing but problems. Owner LaLonde is very arrogant and rude and service manager Bowden is the same. Neither will take responsibility for mistakes they made nor will they back their vehicle and/or service warranty. Comsumer beware with these guys! More

I recently brought in both my vehicles for oil changes on the recommendation of a friend. On both occasions the dealership employees were very friendly and courteous. Both oil changes were done very quickly the recommendation of a friend. On both occasions the dealership employees were very friendly and courteous. Both oil changes were done very quickly and the price was very reasonable. I would highly recommend this dealer to anyone looking for a great place for service. While I was there, I also had a chance to browse through their inventory of new and used Kias as well as many other nice looking used cars. I would highly recommend this dealer! More