Summit RV

Bought New Cougar in 2021 has a Severe Delamination Inside and Out Under Warranty Try To get Me to Turn in on Insurance instead of Using warranty Service is a Joke Inside and Out Under Warranty Try To get Me to Turn in on Insurance instead of Using warranty Service is a Joke More

Customer service is an absolute joke. Never fixed my water leak (brand new camper) botched the washer and dryer install. Dropped my Solitude off in January, called in July and said it’s r Never fixed my water leak (brand new camper) botched the washer and dryer install. Dropped my Solitude off in January, called in July and said it’s ready, go pick it up and washer and dryer not installed. Fast forward to August, told it’s ready, get there and washer is installed but not dryer. Throw a fit, dryer gets installed by a joke of a tech. Take it home and washer and dryer starts leaking. Notify service department and am told “we are sorry to hear this”. That’s it! End up fixing water leak myself and find out they never did actually fix the leak. This dealership and their service department is a joke. I will never recommend them. Actually in talks with the attorney general and a lawyer about the sorry excuse of a dealership. More

Do not buy or sign anything without making sure you got it all. Do not take anyone's word on what they are or will do. it all. Do not take anyone's word on what they are or will do. More

I’ll start by saying the sales staff was great, they I’ll start by saying the sales staff was great, they were straightforward and informative. That being said, I was offered a certain amount on my cam I’ll start by saying the sales staff was great, they were straightforward and informative. That being said, I was offered a certain amount on my camper to trade in and during the discussions the camper that I was looking to purchase was marked down $3,000 less than originally listed. With the updated price I was ready to purchase but since they had placed their camper on sale they reduced my trade in value by $3,500 from the appraisal they had given me 5 MINUTES PRIOR, ensuring they would make more money off their "reduced price camper" compared to what would have been the original price. Like I said, awesome sales stuff, but felt like an overall dirty move by the sales manager. I know a lot of places will lower your trade in on a discounted vehicle, but just never witnessed it mid-conversation. How my camper went from appraised at $15,100 to 12,000 once their camper went on sale is beyond me. More

If asked to lock in the camper by putting a 500 deposit, even though not purchased they will refund......STEER CLEAR! Don't do it!!! Rip-off! even though not purchased they will refund......STEER CLEAR! Don't do it!!! Rip-off! More

Thank you Summit Rv for our New Destination . Thank you to our Salesman Duncan for all the help and getting our special order just perfect . A special Big thank you to Mike our technician for the complete to our Salesman Duncan for all the help and getting our special order just perfect . A special Big thank you to Mike our technician for the complete video and inspection and getting everything ready to go . Mike explained everything in perfect detail to us . More

My husband and I had a great experience with this dealership. Salesman was helpful and friendly but not pushy. Finance department got us a great rate and term. We are so excited to take our new campe dealership. Salesman was helpful and friendly but not pushy. Finance department got us a great rate and term. We are so excited to take our new camper home this Saturday and start our camping adventures. More

Steer clear!!! Dropped my camper off there on august 13 2018, picked it up July 31 2020, yes they had it almost 2 years!!! Consistently lied too, told one price and when I picked it up it was nearly $500 m 2018, picked it up July 31 2020, yes they had it almost 2 years!!! Consistently lied too, told one price and when I picked it up it was nearly $500 more when I refused to pay the additional I was threatened and cussed, they broke off one of the storage doors then tried to get me to pay them to repair it, water standing in the floor when I picked it up, asked for an itemized bill and was told to get in my fing truck and leave, do yourself a favor and stay away from these rude and dishonest group of people, after I was cussed and threatened the guy had the nerve to tell me never to come back, I had laugh out loud at him , I’ll never step foot in this place again, there are too many good places out there to have to put up with people like this! More

I will never step foot in this place again. Guy running the parts counter is rude and very unprofessional.So glad I did not get my camper from these people! Well worth the trip to Lexington,to Northside RV the parts counter is rude and very unprofessional.So glad I did not get my camper from these people! Well worth the trip to Lexington,to Northside RV,They are what a dealership should be.Only gave a star because I had to for the review!!!! More

If I could give them a zero I would. Buyer beware!! They will rip you off!!! Go somewhere else and save yourself a lot of headache. We went there to purchase a new camper and they were extremely difficult will rip you off!!! Go somewhere else and save yourself a lot of headache. We went there to purchase a new camper and they were extremely difficult, rude, and uncooperative. I never ever write bad reviews but this place was exceptionally horrible to deal with. More