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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
916 Reviews
Welcome to Subaru of El Cajon, Where You Can enjoy the Subaru Experience Subaru of El Cajon is proud to offer La Mesa, San Diego and Santee drivers a large selection of new and used vehicles! Whether you're a El Cajon driver in the market for a Subaru car or you're looking for an All New Ascent, Subaru of El Cajon is ready to help! Stop by our dealership from La Mesa, San Diego, Santee to browse our latest selection of new and used vehicles in person! Would rather kick up your feet at your El Cajon home and browse online? El Cajon drivers can utilize our handy online search tools to check out our latest inventory of new and used Subaru models.
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900 Arnele Avenue

El Cajon, CA

92020

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Showing 916 reviews

September 29, 2022

This dealership shows it’s customers true customer service. You feel well taken care of when you take your vehicle in for service. I will continue to have my vehicle serviced at this location from now More

by matthew.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Solarzano
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Matthew, Thank you for the great review and for your loyalty to us and our service team. It is always comforting when you feel and trust that your service needs are going to be appropriately addressed. We are pleased to know that you felt we delivered. Thank you for choosing Subaru of El Cajon. Tim Anderson Service & Parts Director Subaru of El Cajon

September 29, 2022

They did the work in the right amount of time. Kept me informed when there were things for me to know. More

by LAURENBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dunno his name, Mariella Martinez
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Lauren, We appreciate the great review and for letting us know that Mariella kept you informed during your service visit. We find the good communication is the key to great customer service. If you ever are looking for special service offers, please be sure to check our serice specials on our website. Discounts varry monthly so be sure to keep checking. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

Waited a bit to check in. No car wash, not sure if it’s still provided… overall it was okay More

by 93deleon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Sep 28, 2022 -

Summit Subaru El Cajon responded

We are so sorry that you were not able to get a car wash, we have been having some issues with our equipment. We would be glad to wash your vehicle if you could bring it back. Call in advance to ensure the equipment is up and when you get here let your service advisor know why you are here. Apologies for the inconvenience, but we got you covered! Thanks for the good review. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

They Offered Great Service and Super friendly. They are Very knowledgeable and provided information very clearly. More

by ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Ellen, Thank you for letting us know that Ray provided friendly and knowledgable service during your recent visit. We train that communication is key to client satisfaction, so it is great to hear that we are delivering. We appreciate your business and your loyalty to Subaru of El Cajon. Thank you. Tim Anderson Service & Parts Director Subaru of El Cajon

September 27, 2022

Very friendly, helpful staff. Thank you all! I have come several times for my cars oil change and checkup, and have always had a great experience! More

by Nursephelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Sep 28, 2022 -

Summit Subaru El Cajon responded

Nurse Phelps, Thank you for the review letting us know that you found your serivice advisor Ray to be friendly and helpful... and consistent. It's great to know that you always have a great experience. We appreciate your feedback and your business. Tim Anserson Service & Parts Director Subaru of El Cajon

September 26, 2022

Constent and effective communication and follow thru. Excellent craftsmanship. Dependable and knowledgeable staff. Emplyee Training is obviously a high priority, and it shows. More

by Pzoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Thank you for letting us know that my team delivered constant and effective communication. We stress in our training that communication is key to an exceptional client experience. And, what many people don't appreciate is the effort that it takes to build a dependable and knosledgable staff - we are grateful that this is recognized. Thanks for the on-point review, I will be sure to share it with my team. Tim Anderson Service & Parts Director Subaru of El Cajon

September 25, 2022

Adam Verdizco great service rep could not expected more from anybody kept in touch with me. I knew what was going on the whole time. please thank you again for me. More

by dogfatherjuan66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan Verduzco
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Sep 26, 2022 -

Summit Subaru El Cajon responded

Juan, Thank you for the great review of the service you received from Adan here at Subaru of El Cajon. What a great compliment, that the service you received was so good that you could not have expected more. We strive to communicate as we find that keeping our clients informed helps build trust and enables a long-term client relationship. Thank you for your loyalty and your trust. Tim Anderson Service & Parts Director Subaru of El Cajon

September 25, 2022

Last service was fine-really appreciate the Uber service so I could be home while car was being serviced. More

by Charmaine619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Sep 25, 2022 -

Charmaine619 responded

Thank you

September 25, 2022

Told me my loan rate was going to be lower then it really is and I didn’t even get a full Ryan’s of gas More

by jkm_mccunn
Recommend Dealer
No
Employees Worked With
Mike Rahmani, Juan Ley
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Sep 26, 2022 -

Summit Subaru El Cajon responded

Mr. McCunn, It is the bank that determines your rate based on credit worthiness. We can only estimate a rate based on the preliminary information that you provide. We appolgize that this was not more clear. I All new vehicles do come with a full tank of gas, you purchased a used vehicle. Our vehciles are priced so low that there is not enpugh margin for freebies. When you purchase at Subaru of El Cajon you truly are getting the best available price on your vehicle. Rone Isho General Sales Manager Subaru of El Cajon

September 24, 2022

Great dealership, super friendly, helpful, love and appreciate their customers, best place to buy cars More

by Naoum.souad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Naoum, We are so pleased to learn that you found my team to be friendly and helpful. At Subaru of El Cajon we truly love and appreciate each and every customer. Thank you for your business and your recommendation. Rone Isho General Sales Manger Subrau of El Cajon

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