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Sun Motor Cars BMW

Mechanicsburg , PA

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34 Reviews

6691 Carlsile Pike

Mechanicsburg , PA

17050

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34 Reviews of Sun Motor Cars BMW

January 02, 2021

Daniel Lewis is the most outstanding salesperson I have ever encountered including other than autos. He has the rare ability of making you feel completely comfortable while guiding your hopes and desires t More

by Red1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lewis, Will Estill, Sarah Jekel, Peter Kompotiatis
Jan 05, 2021 -

Sun Motor Cars BMW responded

We greatly appreciate this awesome feedback on our team! We're thrilled to hear we earned your trust and we hope to have you as a customer for life at Sun Motor Cars BMW!

August 03, 2020

Service When you buying new car from this dealer they promise everything just to sell you but when is time for service and to get a loaner it's the worst expe More

by nsmuminovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Yohe
Aug 05, 2020 -

Sun Motor Cars BMW responded

Thank you for your feedback. As previously discussed, unfortunately we must adhere to insurance policy rules and regulations. This is not a Sun Motor Cars decision, it’s required by the insurance companies. We do not like to disappointment any customers at any time and I can appreciate your frustration. Keep in mind, if we do not follow these rules, insurance companies can refuse coverage for loaner accidents resulting in customer and or dealership financial responsibility which can be excessive. Regarding communication of policy, all employees who schedule appointments are aware of the minimum age requirements. We do our best to catch any issues up front, and do consistently, but unfortunately this one got through. We are working to improve that policy. Sincerely, Steve Barbaretta BMW Service Manager Sun Motor Cars, Inc. sbarbaretta@sunmotorcars.com 717-697-2300 ext 1345

Aug 05, 2020 -

Sun Motor Cars BMW responded

We appreciate your feedback and always work to exceed our client's expectations in all aspects. Regarding our courtesy BMW loaner program, we (Sun Motor Cars) are bound to adhere to all insurance policy rules and regulations to ensure coverage for all parties. The Service Manager reviewed specific policy details with the customer to ensure future visit planning.

Aug 05, 2020 -

Sun Motor Cars BMW responded

Thank you for your feedback. As previously discussed, unfortunately we must adhere to insurance policy rules and regulations. This is not a Sun Motor Cars decision, it’s required by the insurance companies. We do not like to disappointment any customers at any time and I can appreciate your frustration. Keep in mind, if we do not follow these rules, insurance companies can refuse coverage for loaner accidents resulting in customer and or dealership financial responsibility which can be excessive. Regarding communication of policy, all employees who schedule appointments are aware of the minimum age requirements. We do our best to catch any issues up front, and do consistently, but unfortunately this one got through. We are working to improve that policy. Sincerely, Steve Barbaretta BMW Service Manager Sun Motor Cars, Inc. sbarbaretta@sunmotorcars.com 717-697-2300 ext 1345

March 10, 2020

First Class Dealership After owning a business for near twenty years, i know the dedication that is involved in giving customers the best possible service. With that said, More

by Computer Tutor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Will, Ann & Sarah
January 04, 2018

Get your own WHERE DO I SIGN!!! deal I was a bit skeptical when I reached out via e-mail to Sun BMW to give me a quote on brand new 2018 BMW X3M40i since the dealership had only one exam More

by Akos K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bree Wallen, Peter Kompotiatis, Alyssa Christian, Casey Hawbaker
December 12, 2017

Great experience! My experience at Sun Motor Cars BMW was phenomenal. I was very pleased with the service and the ease of purchasing my vehicle. Everyone was extremely More

by halieswick03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Christian, Dave Halford, Bree Wallen
January 12, 2017

Great buying experience Sun Motors BMW really made our buying experience fun and easy. Many, many, thanks to Dennis Fisher, a great sales consultant who easily will become y More

by wwdw52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Fisher
December 06, 2016

Fantastic sales and financing experience The entire experience, from the initial visit (no appointment), to the test drive and negotiation, to financing and delivery were great. Dennis is a p More

by pcopley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Fisher, Alyssa Christian, Bree Wallen
October 14, 2016

Great Cars, Great Service! We had a great experience at Sun Motors Cars BMW. Our sales person, Dennis, was the best. He did everything he could to make the buying process effici More

by dkuzlak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
July 25, 2016

Finding white Honda Pilot 2016 My wife and I having been looking for 2015 white Honda Pilot and found it sun motor cars bmw. Dennis was great to work with!!!! More

by Jhw57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis fisher
July 20, 2016

Excellent Dealership I recently purchased a 535i BMW from Sun Motorcars in Mechanicsburg, PA. The entire experience from start to finish was extremely professional and one More

by BMW Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Tolumnes, Dennis Fisher