Sun Motor Cars BMW
Mechanicsburg , PA
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30 Reviews of Sun Motor Cars BMW
Great experience! My experience at Sun Motor Cars BMW was phenomenal. I was very pleased with the service and the ease of purchasing my vehicle. Everyone was extremely My experience at Sun Motor Cars BMW was phenomenal. I was very pleased with the service and the ease of purchasing my vehicle. Everyone was extremely welcoming and made me and my family feel right at home during the entire process. I highly recommend this dealership. More
Great buying experience Sun Motors BMW really made our buying experience fun and easy. Many, many, thanks to Dennis Fisher, a great sales consultant who easily will become y Sun Motors BMW really made our buying experience fun and easy. Many, many, thanks to Dennis Fisher, a great sales consultant who easily will become your friend. He goes above and beyond. More
Fantastic sales and financing experience The entire experience, from the initial visit (no appointment), to the test drive and negotiation, to financing and delivery were great. Dennis is a p The entire experience, from the initial visit (no appointment), to the test drive and negotiation, to financing and delivery were great. Dennis is a pleasure to work with and isn't afraid to suggest things you hadn't thought of (I originally came in to look at a 4-series on the lot and ended up ordering an M240 and also test driving an X4 M40). Alyssa made the paperwork end of financing a breeze, much faster than any other purchase experience I've had. After delivery the Genius visit (Encore) was great as well and very informative. Bree knows her stuff! More
Great Cars, Great Service! We had a great experience at Sun Motors Cars BMW. Our sales person, Dennis, was the best. He did everything he could to make the buying process effici We had a great experience at Sun Motors Cars BMW. Our sales person, Dennis, was the best. He did everything he could to make the buying process efficient. We are very thankful. There was absolutely no pressure and we were able to test drive the cars we wanted and make a reasonable decision. Dennis walked us through the process and made the details very clear; we felt very comfortable buying. Great Place, Great service! More
Finding white Honda Pilot 2016 My wife and I having been looking for 2015 white Honda Pilot and found it sun motor cars bmw. Dennis was great to work with!!!! My wife and I having been looking for 2015 white Honda Pilot and found it sun motor cars bmw. Dennis was great to work with!!!! More
Excellent Dealership I recently purchased a 535i BMW from Sun Motorcars in Mechanicsburg, PA. The entire experience from start to finish was extremely professional and one I recently purchased a 535i BMW from Sun Motorcars in Mechanicsburg, PA. The entire experience from start to finish was extremely professional and one that makes a important decision a lot easier. I worked with two individuals who make the process enjoyable. Dennis Fisher, Sales Associate and Kosta Touloumes, Pre-Owned Sales Manager. Sun's ownership should be proud of employees like these two gentlemen and their commitment to serving their clients. This is not my first purchase from the Sun Motorcars and it is well run and professional in all aspects of the operation. I highly recommend this dealership! More
The best buying experience I have ever had! I recently purchased an i3 from Sun, not because they were remotely close to me, but because they happened to have a car with the exact specifications I recently purchased an i3 from Sun, not because they were remotely close to me, but because they happened to have a car with the exact specifications that I wanted. I can't express what a great experience it was to do business with this group of professionals. Much of the praise goes to Peter Kompotiatis. We really appreciated his intimate knowledge of the cars coupled with his easy-going sales approach. He went above and beyond what would be expected to make sure this was the right car for us as well as getting us the best price possible. I will continue to buy cars from Sun as long as Peter and the exceptional support team are there. More
Worst Service ever! By far the worst service experience I have ever had! I have had our 2015 X1 in for service at least 8 times in the past 6 months. The first time was f By far the worst service experience I have ever had! I have had our 2015 X1 in for service at least 8 times in the past 6 months. The first time was for a seat belt issue. Which they fixed. The second was for a air bag light. Which was also fixed after replacing a module. But ever since they did the repair on the air bag module the NAV system in the car does not stay up when you turn the car off. It will intermittently go to the menu screen. The car has been in 6 times for this problem for several days to a week at a time. I explained exactly how the issue seems to happen and gave detailed instructions on how to duplicate the issue. Of course they didn't test it the way I told them and they keep saying they cant duplicate the problem. So after the 5th time of having the car in for service I got fed up because they were not listening to my instructions on when and how to make it do this issue, So I recorded the issue and showed them the video and emailed it to them. A few more trips to service and now I am being told that this is normal operations.. REALLY?????? Then why did the car never do this before you worked on it?? And why did none of the loaner cars you gave to me for the many times the car was in to get fixed have this issue??? And why did my Z4 not have this issue??? Why do none of my friends that have BMW,s have this issue????? I was told and received a email from BMW where a technician is saying this is normal operation.. REALLY??? My car must be special because it never did it before Sun Motors worked on it and now all of a sudden this is normal operation. Either BMW USA did not get the full information about the issue or they just do not want to fix or stand by their product. In any case this is not normal operation. Also I want to note that the service advisor TIM said to me its not a big deal you just hitting a extra button to get it to come up.. Seriously that's how you talk to a customer with a issue with a brand new car? 14 months we have owned this car and for the last 6 months it has been in and out of service for days to weeks at a time.. The first time I told them about the issue I explained to them that it isn't a huge issue but it is annoying simply because it was not like this before they worked on it. Also this is a brand new car and a premium car it should work properly. But as more time passed and them having me have to DO THEIR JOB FOR THEM it is now a huge issue. I mean I had to video the car doing it just to even get anywhere with this dealer all because they were to lazy to take the car out and properly test it to duplicate the issue with the instructions I gave to them. I now have a call into BMW USA Customer relations and will making sure this problem get solved. I will be posting my review of SUN MOTORS on every dealer review site there is. I want to warn people before they take their car in for service and get it back with a new problem that all of a sudden is NORMAL OPERATION! More
Treated like a Queen From the time I walked in to the dealership Dennis was patient and informative. He was never pushy but there if I had questions. I was treated like From the time I walked in to the dealership Dennis was patient and informative. He was never pushy but there if I had questions. I was treated like a queen from the moment I stepped in! It took me a month to finally make a decision on the car I wanted and Dennis never "bothered" me. He would check in every week to see if I had questions - but never pushed. This dealership is amazing! I won't buy a car anywhere else ! Thank you Dennis ! More
Excellent experience I've bought my last two cars (a 2004 Z4 and a 2014 Z4) at Sun BMW, and have had almost all the servicing done at the dealership. The whole experience I've bought my last two cars (a 2004 Z4 and a 2014 Z4) at Sun BMW, and have had almost all the servicing done at the dealership. The whole experience has been first-rate. Dennis Fisher in sales is knowledgeable, professional, and a straight-shooter. He also proved very creative in finding ways to locate a car that met my criteria and enable me to make the purchase at Sun. The service at Sun has been consistently outstanding for the ten years now that I've been working with them. A couple of years ago as my 2004 aged, I approached the sales staff about replacing it, and they actually convinced me that the car's reliability would enable me to postpone a replacement if I wanted - I was extremely impressed that a dealership would value a long-term relationship highly enough to encourage a client to postpone a purchase when they judged that this made more sense for me. Sure enough, when the time came and I really did have to replace the car I went to Sun to do it. I would recommend them to anyone. More