Sun State Ford

Great deals great customer service. I dealt with Earl Jarrette and Manny. Never pressured, just a great deal. I highly recommend this dealership. I really had a great experience. Great e I dealt with Earl Jarrette and Manny. Never pressured, just a great deal. I highly recommend this dealership. I really had a great experience. Great experience. More

xx'ers We live in Daytona Beach and we called Sunstate inquiring about a 2015 Ford Edge. We told The person that answered the phone..his name is Ross.. we wa We live in Daytona Beach and we called Sunstate inquiring about a 2015 Ford Edge. We told The person that answered the phone..his name is Ross.. we wanted a certain Edge that was on the lot and what we could afford for monthly payments. After talking to someone else, I assume his sales manager, He assured me we could work out a deal for the monthly payment we discussed, or close to it. He based this assurance on receiving rebates and a low interest rate loan at 1.9%. I made more than one call to him making sure our numbers would work. Each time he said there should not be a problem. Well there probably wouldn't have been a problem if we could have received the low interest rate and rebates Ross assured we would get. After driving from Daytona to their place fighting crappy I-4 traffic, we arrived. We asked for Ross and we were given a salesman named Maurice instead. We were told Ross just answers the phone. Maurice told us the numbers Ross gave us would not work. Ross told us we would receive rebates and 1.9% interest rate. Maurice said he was the middle man and was not involved in the numbers we worked out. He threw us a $1000 bone to entice us but at that point I was pretty pissed. They wasted our whole afternoon by lying to us just to get us there. If Ross or their sales manager would have been been honest from the beginning, we would have purchased the car today. We talked to another dealership later today and we were told if that would have happened there, it would have been grounds for dismissal. Either Ross is ignorant about the dealership incentives, or maybe it's store policy to get the customer in the dealership where they hope we will just fall in love with the vehicle and pay their price. Recommendation: Stay far away from Sunstate Ford!!! More

Buyer beware I would suggest staying as far away from this dealership as possible. They practice nondisclosure and treat you like the plague when you have an issu I would suggest staying as far away from this dealership as possible. They practice nondisclosure and treat you like the plague when you have an issue with the vehicle they sold you. The only positive is Tony in service. More

Awesome Service Dept. I come from Clermont because the Service is so-o-o great! Tony is always friendly and attentive to the time it takes for service. I come from Clermont because the Service is so-o-o great! Tony is always friendly and attentive to the time it takes for service. More

Great Service Place This dealers service department is ALL about getting you in and getting you on your way with are care in better working order than maybe you even aske This dealers service department is ALL about getting you in and getting you on your way with are care in better working order than maybe you even asked for, really try's at every visit to out due themselves, every time, and my service person Tony, really puts himself in "You" the person, and does not leave you hanging. Now I should say that there is one thing that unfortunately i took a walk around and the fridge in the I guess break room, was a germ holder inside, just my point of view but maybe remove it or make it so that a customer can at lest get water and ice out of it and a clean area, but again this does not take away from the Service, but from a customer point of view, for a person like me, cleanliness if a customer can get in view of it should be also up to snuff, and all I drink because of my disability only drink water and ice, but I can not be the only person that has looked into that yellow fridge, just a thought. More

Service Always the best service anyone could ever want. Thank you Stacey Robinson!! Keep up the excellent work. Stacey you are a great asset to Sun State F Always the best service anyone could ever want. Thank you Stacey Robinson!! Keep up the excellent work. Stacey you are a great asset to Sun State Ford More

Excellent service - Friendly people We gave SunState 5 Stars because they completely earned it!! From the online person to the sales manager to the sales person to the guy in the little We gave SunState 5 Stars because they completely earned it!! From the online person to the sales manager to the sales person to the guy in the little store area to the finance guy... they were all so nice and so helpful. No questions were left unanswered!!! They were funny and we definitely didn't feel "ripped off" or "cheated." We purchased our vehicle through the Z-Plan which is the lowest possible price -- it's for Ford Retirees. When I compared the price SunState had on the vehicle I was amazed!!!! With their dealer incentives and Ford rebates they were about $200 higher than the Z-Plan price. Usually we see a HUGE difference in price, but not at SunState. If you do not have an A, Z, D or X-Plan no worries!!! SunState's prices are awesome!!! They also have a 15 year 150,000 Powertrain warranty through their dealership -- no other dealership offers that. Seriously... look around. Ford has an online inventory search so you can browse and find the car you want anywhere in the area. Don't feel obligated to buy somewhere else, just let SunState know that you want a specific car and they can make it happen. Is it worth the few extra days??? Yes!!! To be honest, I think you would be very happy going to SunState. We highly recommend them!!! More

Recommend this dealership - great experiencw From arrival to departure, the experience was EXCELLENT! good selection, great discussions on options, financing. Thanks Jay, for all you did for us! From arrival to departure, the experience was EXCELLENT! good selection, great discussions on options, financing. Thanks Jay, for all you did for us! We will certainly recommend this dealership! More

Excellent customer service Both of our vehicles were purchased in 2014 (New) from Prestige Ford FL. Horrible horrible experience. Better know as nightmare. We were told by Both of our vehicles were purchased in 2014 (New) from Prestige Ford FL. Horrible horrible experience. Better know as nightmare. We were told by acquaintances to try Sun State Ford.in Orlando. We are so happy we did. Ryan (service) greeted us and introduced us to Tony Mayas also service. Tony was very pleasant and helped us out immediately and we were thrilled with every aspect of our dealings with him. We will definitely be bringing both our vehicles to Sun State for all our service from now on. Kudos Tony at Sun State Ford Service. You have 2 new customers. More

Expected honesty.... I guess I expected too much When my itemized service bill states: "topped off all fluids"... that is supposed to mean it WAS done! Don't state its done when it's not! I was 2 mil When my itemized service bill states: "topped off all fluids"... that is supposed to mean it WAS done! Don't state its done when it's not! I was 2 miles away from the dealership and needed to clean off my windshield with the washer fluid... and NOTHING came out! Hmmmm... I guess you missed "topping off that fluid". I am afraid to see what else you missed. All we want as consumers is honesty and the service we are paying for to be done. More