Sun State Ford

We have been a repeat (Loyal) customer for many years, (1) new truck and at least (4)new Explorers over the years. If we wern't sastisfied with the dealer or product, we wouldn't be returning. The servic (1) new truck and at least (4)new Explorers over the years. If we wern't sastisfied with the dealer or product, we wouldn't be returning. The service department has sastisfied our needs! More

Tracy in service, always helps me understand what work is to be done and usually pretty accurate on the time it takes to do the work. She pays attention to me, the customer in what my requests are and stamp to be done and usually pretty accurate on the time it takes to do the work. She pays attention to me, the customer in what my requests are and stamps my book for my service interval work. I will buy/service here again. Thanks, Ben Harlan More

I found the sales staff to be informative, friendly and product knowledgeable. Also, the dealer maintained a good selection of CUV and SUV vehicle inventory. My wife and I were very pleased with our sales product knowledgeable. Also, the dealer maintained a good selection of CUV and SUV vehicle inventory. My wife and I were very pleased with our sales experience. More

Initally went in for recall service and was treated very well. My truck went in and was done as promised. ( a first for me in Florida). While we waited, we walked and looked a some used vechiles and met CHA well. My truck went in and was done as promised. ( a first for me in Florida). While we waited, we walked and looked a some used vechiles and met CHARLES REDD. This man is awsome!! I informed him tht we owned a ranger and it was too small and we were considering an suv but couldnt afford much. He showed us a couple options and what impressed me the most was when we asked, he left us alone to look and talk.... NO HIGH PRESSURE... When we were ready to talk, he put together some numbers on a vehicle we liked, we drove it, got us the deal WE wanted, at an interest rate that was AWSOME. He then took us to CHARLES KIRKLAND in the finance department to do th paprework. Of course he tried to sell us the traditional exteded waranty and when we said no, it was no... we didnt get double teamed or hasseled. The total experience was truly hassel free, no pressure, and accually very pleasant. I have lived in Florida now for 3 years and have found that service here is nonexistant. HOWEVER I have been taught today the SERVICE IS ALIVE AND KICKING AT SUNSTATE FORD !!! Congratulations and KUDOS to Charles, Charles, and the rest of the gang at SunState.. You hane my business and my 5 star PLUS recomendation Tim & Rhonda Stankiewicz Orlando, Florida More

my experience for a first time buyer was great. Joe did everything in his power so that could drive this car from the lot. i am please to reccommend him and also sunford state. everything in his power so that could drive this car from the lot. i am please to reccommend him and also sunford state. More

Have never been in for service as I was trying to resolve a problem with a warrenty plan and this has been going on since August. Your people just gave me the run around. Your finance department is the prob a problem with a warrenty plan and this has been going on since August. Your people just gave me the run around. Your finance department is the problem that I am having. They sold me a plan and I canceled it within 30 days and I never got a refund. Very poor business! As I was told that I would have to wait until the loan was paid in full for a refund. The loan was paid off in August 2012 and I called for my refund? Don't even ask how many phone calls I made as each time I would have to repeat the whole story over again and you just get sick of hearing that we have no record of this? No one in your company took any notes??? To bad that your dealership has no clue of what they are selling or for that matter no clue on how to correct the problem! More

We were in and out in a short period of time with out cost to us Customer service was very friendly and got my car funished right away cost to us Customer service was very friendly and got my car funished right away More

The lady I dealt wit (sorry I forgot her name) absolute perfect customer service. If all your employees were like her you would be the perfect dealer. perfect customer service. If all your employees were like her you would be the perfect dealer. More

was able to buy the car that had just come in seller was wonderful overpaid and got a quick refund, nothing else to say went there drove the car one onlt paid cash went home haven't went back there or calle wonderful overpaid and got a quick refund, nothing else to say went there drove the car one onlt paid cash went home haven't went back there or called there suppose I'll not win then More

Right vehicle at the right price! Very responsive sales crew. Found vehicle on Internet and was contacted immediately by Mike Abbott. He was very knowledgable and did a great job. crew. Found vehicle on Internet and was contacted immediately by Mike Abbott. He was very knowledgable and did a great job. More