Sunland Ford

I bought my truck in for some warranty work. The work was completed in a very timely manner. Great job by all involved employees, I didn’t get their names. completed in a very timely manner. Great job by all involved employees, I didn’t get their names. More

Sold my car to a friend & wanted to cancel my gap insurance for a refund. Had the pink slip in my hand when going to Sunlands finance department 11/16/20. Had to fill out all kinds of paperwork provi insurance for a refund. Had the pink slip in my hand when going to Sunlands finance department 11/16/20. Had to fill out all kinds of paperwork proving i sold the car “to ensure the check would go to me”. I KNEW that sounded wrong. Ive called 3x to find out where my refund is. Spoke with Josh, finance manager 5 days ago who said he would call me. Ive called him 4x this week, no luck. Today (1/30/21) my friend that bought my car received a $2300 refund check for MY GAP INSURANCE ! Fortunately I know her and she is cashing it for me. WHAT IF I DIDNT KNOW THE NEW OWNER PERSONALLY ?!!? That money would have been GONE! This finance department is INCOMPETENT! More

This dealer is the only place I take my 2 cars they are always helpful and friendly definitely recommend them to anyone that has a ford always helpful and friendly definitely recommend them to anyone that has a ford More

I took my vehicle in on a Saturday to Quick Lane I took my vehicle in on a Saturday to Quick Lane service. Russell did a good job. Keeping me informed on timeline and quality of customer service. I took my vehicle in on a Saturday to Quick Lane service. Russell did a good job. Keeping me informed on timeline and quality of customer service. More

Great staff. Made it a pleasure to buy a Truck. All dealerships should learn from Sunland on customer service and how to treat a buyer. dealerships should learn from Sunland on customer service and how to treat a buyer. More

I left my Ford Flex for the recall it had on it, toe link problem. It didn't take long to get fixed. Excellent service. problem. It didn't take long to get fixed. Excellent service. More

A very good job was done replacing the broken light fixture. Russell Moss made sure the repair was done quickly and I was in and out in a short period of time. The Escort is a 1999 model, I bough fixture. Russell Moss made sure the repair was done quickly and I was in and out in a short period of time. The Escort is a 1999 model, I bough it new, and it has over 155,000 miles on it - who could complain about a light bulb. More

Sunland was great always helpful and courteous. Daniel was an amazing advisor. Made sure my vehicles were in and out in a timely fashion. Will be having all of my other vehicle serviced here. was an amazing advisor. Made sure my vehicles were in and out in a timely fashion. Will be having all of my other vehicle serviced here. More

Jennifer Scott is an amazing Service advisor. She takes pride in communicating with her customers. Keeping customers informed. I highly recommend her in any position at the dealership. THE Best! Also Mari pride in communicating with her customers. Keeping customers informed. I highly recommend her in any position at the dealership. THE Best! Also Marilyn Smith does amazing work following up with customer satisfaction. I have the highest respect for these 2 ladies. Sunland Ford should really appreciate the extra effort Jennifer and Marilyn do representing the the dealership. Also Scott Boyd, Internet sales manager is always there to assist, Great people More

not happy once again took it for information screen blacking out and was told the techs laptop was broken so i have to wait until he buys a new laptop before my car gets repaired it is now over 2 weeks blacking out and was told the techs laptop was broken so i have to wait until he buys a new laptop before my car gets repaired it is now over 2 weeks and no updates from dealership More