
Sunland Park Chrysler Dodge Jeep Ram Fiat
El Paso, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Rose Hermawan was the actual sales person that assisted me! She’s an awesome person! She was very attentive, knowledgeable and fast. It’s very important to have a knowledgeable salesperson that doesn’t was me! She’s an awesome person! She was very attentive, knowledgeable and fast. It’s very important to have a knowledgeable salesperson that doesn’t waste the customer’s time by going back and forth. The entire process was awesome. More
Great customer service. Bill Hawkins has sold me three cars over the years. The Ram truck is wonderful. Looking forward to driving it to visit relatives. And…my wife is thri Bill Hawkins has sold me three cars over the years. The Ram truck is wonderful. Looking forward to driving it to visit relatives. And…my wife is thrilled to own and drive it also. More
Quite possibly thee best car shopping experience. Our sales rep Kenny listened to our needs, took those into consideration and delivered a home run. Will definitely be back for all our vehicle need Our sales rep Kenny listened to our needs, took those into consideration and delivered a home run. Will definitely be back for all our vehicle needs. More
Exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional excellent exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional exceptional excellent More
As I write this, The City of Marfa ambulance has been sitting in the Service Dept. for 2 months and I am unable to get an explanation on the parts. I do understand the lack of parts and supply chain issu sitting in the Service Dept. for 2 months and I am unable to get an explanation on the parts. I do understand the lack of parts and supply chain issue, but to get a run around and unable to get a straight answer for 2 months is very poor customer service. In December, I brought the ambulance to Sunland Dodge because I was able to pour only a quart of DEF into the holding tank, yet the gauge said 31% full. A couple of days later I received a phone call that the ambulance needs a new DEF module which is on back order and will arrive in a couple of weeks. I was also told that other dealers have the module but are saving it for their customers. I aid hey it is for an ambulance that I need to get back in service. I called couple of days later and recommended Rock Auto had the part and was ready to ship. I never heard back from the Service dept. I called about 4 time during January for an update, and I was instructed to leave a message and they would return my call. i never had a phone call returned during the whole month of January. The 1st week of February I did finally receive a phone call stating the parts would arrive February 17th. So, on February 22nd I called for an update and was instructed to leave a message, which was never returned. On February28th I called for an update and actually to the service guy, he told me the parts would be in the middle of March. I remined him the last message from him was the February 17th arrival date. He said the parts must be in then. So, I asked, "You all have been sitting on the parts for 12 days?" He said he will go locate the parts. 10 minutes later he tells me that the computer is slow, it I having a glitch, modern technology you know? I will call you back later with an update. That mut be one low computer because 2 days later I have not received an update. More
Great experience it simple clear and a very easy transaction. I got treated very well and the sales person was a professional. Was able to give me all the answers I needed and help me get of the dea transaction. I got treated very well and the sales person was a professional. Was able to give me all the answers I needed and help me get of the dealership with the car I wanted. More